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Very good 7.1
Based on 534 reviews

Recent customer comments

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Very good

based on 534 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.6
  • Location 7.3
  • Room Comfort/Standard 7.0
  • Service 7.4
  • Value for Money 7.8
  • Food/Dining 5.8
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Chung L. from Malaysia
Stayed 2 nights in August 2014
Hotel Grand Supreme Review
Affordable room rate, close to a local restaurant, clean and tidy room
It was a pleasant stay and the hotel staffs were friendly and helpful.
Reviewed September 18, 2014

razi R. from Malaysia
Stayed 3 nights in April 2014
Nice and good
Room , location and facilities
Reviewed September 11, 2014

razi R. from Malaysia
Stayed one night in June 2014
Just nice
Good location,good room facilities and affordable
Reviewed September 11, 2014

JIBI P. from Malaysia
Stayed 2 nights in September 2014
comfortable to stay
convenient to reach there, all facilities, room service
Reviewed September 08, 2014

Rachel G. from United Kingdom
Stayed 7 nights in August 2014
A Lovely Hotel that's Continuing to Improve
The Refurb'ed Rooms; The Owner; The Staff
Our stay was comfortable and stress free. The tower rooms (the main facility) is perfectly fine, if a little old fashioned with reasonable internet. (The photos on Agoda are accurate) However, an issue with the air-conditioning in our initial room was sorted immediately by staff, with the owner taking a personal interest. This led to us moving to the White Cottage annex, a delightful set of rooms set to one side of the hotel, which have been fantastically refurbished, quiet and peaceful - wooden floors, king sized bed, digital TV. It is well worth staying in these rooms. The hotel is moving into a refurbishment phase - the White Cottage is what is planned, along with a roof bar! This is one hotel we plan to return to.
Reviewed September 06, 2014

Jack P. from Malaysia
Stayed 3 nights in September 2014
Value for money
Reviewed September 05, 2014

Lee S. from Malaysia
Families with older children
Stayed 4 nights in August 2014
Convenient stay
Near Kuching town & near main road.
Everything Ok except that the interior need renovation. Provide Shuttle transport to & fro airport will be better.
Reviewed September 04, 2014

Larisa K. from Russia
Business travelers
Stayed 6 nights in August 2014
Nice location
Nice location and friendly staff
I didn't have to spend much time at the hotel, luckily, as the room was very dark - two small windows at the back of the room near the toilet. There wasn't enough ligting, so I didn't feel very comfortable in the evening when I needed to have some work done. The staff was obliging - changed the TV remote control and brought whiter towels at my request. Always smiled and looked friendly at the front desk. The location is very good - a walking distance to the waterfront. I didn't have breakfast included, so no idea what kind of food they serve. I also didn't like the smell in the room (smell of mould) that was coming from the air conditioner, so I had to switch it off for the night and open the windows. Some of my friends had better rooms there - more spacious and lighter. I would choose some other hotel next time.
Reviewed September 03, 2014

Yap W. from Malaysia
Families with young children
Stayed 3 nights in August 2014
Value , budget , comfortable
Reviewed August 31, 2014

Mohd R. from Malaysia
Stayed one night in January 2014
average hotel
just average hotel.
Nothing special to mention.
Reviewed August 31, 2014