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Grand Surabaya Hotel

Jl. Pemuda 21, Surabaya Center, Surabaya, Indonesia (Show on map)

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Grand Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 74
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
13 reviews

Value for Money
7.2
Location
8.9
Staff Performance
7.1
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.1
Food/Dining
6.5
Groups (13)
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Navin K. Groups Malaysia, July 4, 2013
Comfortable

Walking distance from the city center. Comfortable rooms.
9
I enjoyed my stay in the hotel. Staffs were friendly but not so knowledgeable. Rooms and service was good.
Yip M. Groups Hong Kong, June 22, 2013
Facilities are old but price is good.

big room which enough for 3 ppl, staff is polit.
7
The shower is not good, water goes very little. Price is good, good to choose if only stay for one night. 10-15 mins to Gubeng station, but still easy to go there by walk.
Tri M. Groups Indonesia, November 5, 2012
Nice and Clean

The room is very clean
9.3
Very nice and clean as well as comfortable. Quite cheap, it is cheaper if we book it directly at the hotel than Agoda(you may call the hotel to make sure and compare it with Agoda rate - maybe if you're lucky, you can get cheaper price from Agoda). we can also add an extra bed for a reasonable price. No drink water heater, but we can ask to borrow one from the front office
Shopping Tip: Very near from Surabaya Plaza, and Zangrandi Ice Cream (love the taste of the ice cream here)
Jirinee H. Groups Thailand, September 16, 2012
Good location

Location
6.7
best location near submarine museum and department store but i can feel smoking in the room all the time
Maria G. Groups Netherlands, January 7, 2013
Sanitair niet schoon, kamer matig

Ligging
3.7
Over het algemeen matig. Te duur voor zo'n kamer. Prijs/kwaliteit niet goed. Ontbijt karig.
Robert T. Groups Indonesia, July 31, 2014
Hotel yang cocok untuk liburan bersama

Lokasinya dekat mall, fasilitasnya cukup baik, Karyawannya ramah
8
Cukup menyenangkan. ada kolam renangnya. Dekat mall. ada fasilitas antar jemput Bandara.
Hendro S. Groups Indonesia, April 14, 2014
Sangat kecewa dengan pelayanan, minta Twin Bed dik

Dekat dengan perkotaan
6
Saya kecewa dengan pelayanan Grand Surabaya Hotel dari pemesanan Agoda tanggal 14 April 2014. Saya minta 1 kamar dengan 2 ranjang tapi dilayani untuk 1 ranjang. Sekarang saya sedang pesan 1 kamar Superior 2 ranjang untuk pemakaian tgl.21 April 2014 sampai 26 April 2014.
Mario A. Groups Indonesia, January 5, 2014
Kamar luas dan lokasi berada di pusat kota

kamar cukup besar, bersih, dan dekat dengan Plaza Surabaya atau WTC
7
Menginap semalam bersama rombongan, tetapi entah kenapa booking melalui agoda tidak terdaftar di komputer sana. akhirnya saya menunjukkan booking pdf dan besoknya di cek kembali masih belum masuk email dari agoda. Mungkin ada kesalahan dari sistem Saya sudah sering booking disini dan overall kamar besar, bersih dan lokasi di tengah kota.
Mario A. Groups Indonesia, December 15, 2013
lokasi strategis dan bersih

lokasi di tengah kota, cukup jalan kaki ke Delta Plaza dan WTC
7.7
Kamar cukup nyaman, harga terjangkau, tetapi tidak ada kulkas di dalam kamar.
Muhammad B. Groups Indonesia, September 9, 2013
hotel lama, lokasi terbaik

lokasi pusat kota, dekat mall, dekat kuliner
6.7
berjalan lancar, dgn lokasi yg terletak dipusat kota sangat memudahkan untuk kemana-mana, meskipun termasuk hotel tua tapi kamar dan lingkungan hotel masih terjaga kebersihannya..

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