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Grand Surabaya Hotel

Jl. Pemuda 21, Surabaya Center, Surabaya, Indonesia (Show on map)

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Grand Surabaya Hotel Surabaya - Interior Grand Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 74
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
85 reviews

Value for Money
7.1
Location
8.4
Staff Performance
6.7
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
5.9
All reviews (85)
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Kelvin H. Business travelers Malaysia, May 23, 2014
Comfortable and stress free

Clean, comfort, good staff attitude
8
Amir S. Solo travelers Indonesia, May 23, 2014
Nothing special in old hotel, BF is simple

Simple and safety
5.7
Recommend from my local friend inform that walking distance to Grand City Convention but can't cause of traffic between hotel and convention. If you take taxi too near charge you minimum charge for some taxi.
Jono J. Solo travelers Indonesia, May 12, 2014
Grand Surabaya Hotel

ok
7
Crystal B. Solo travelers Canada, March 12, 2014
Clean and comfortable

Walking distance to the railway station, close to mall to eat and friendly staff
7.7
Hotel was well located walking distance to the railway station and mall for food. Staff were helpful and accommodating. Room was a little outdated but very spacious and clean
Ronald K. Families with older children United States of America, February 9, 2014
Could be a superior hotel if...

In-room food service, restaurant dim sum, very competent staff
8.7
This hotel is good value for the price IF you do not need an extra bed. The additional cost makes other hotels more competitive in price. The hotel staff, both day and night shifts, were very competent in English, attentive, knowledgeable and friendly. The hotel is literally within walking distance (2-3 blocks) of major shopping malls, thus no need for a taxi, although if one is needed, many are available. Taxi fares are reasonable in Surabaya and are metered. Be aware that there is a minimum charge; this is important when the hotel is so close to the shopping areas. Food at the hotel was mostly both tasty and reasonably priced. The exception was the breakfast buffet. Most items were usually cold, even when just brought from the kitchen. For breakfast, McDonalds and KFC is 1/2 block away.
Njongky L. Families with young children Indonesia, December 31, 2013
good enough

large room size with standard breakfast
6.3
the hotel is centrally located at the city, near to shopping mall likes plaza surabaya (walking distance), grand city (walking distance), tunjungan plaza, and so on. old hotel, so have big room with facility of pool
Brian C. Solo travelers Australia, November 21, 2013
Hotel with pool near train

location, comfy bed, nice staff
6.3
I wanted a hotel with a pool near the railway and it delivered on these. Front desk staff were good and spoke good English. The place is a bit run down, but comfortable enough. Breakfast is basic Indonesian style, there is bread but no toaster!
Nicholas B. Solo travelers Australia, November 17, 2013
Comfort along the way

Location, value for money, attentative staff
7.3
Weak internet connection to some rooms, buffet breakfast okay, pool didn't look too clean
Khin T. Solo travelers Singapore, September 26, 2013
Pleasant, enjoyable and have fun.

Friendly staff , good service and food.
8
Pleasant, enjoyable and have fun. Value for money.
Bunga Y. Business travelers Indonesia, September 15, 2013
Efficient Hotel

Strategic location, ease of transport, right beside mall / plaza
5.3
It's an okay experience. A real type of a hotel for business traveler. Where i only use the hotel to sleep and eat my breakfast. I don't use the hotel facilities just because i don't have the time because i worked all day. And...the facilities is not interesting too. So, it's a hotel for a sleep in only. Even the breakfast are no good.

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