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2015
Excellent 8.2
Based on 2347 reviews

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About Grand Swiss-Belhotel Medan

Description

This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar
  • halal restaurant

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Greek
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350000 IDR
Breakfast Charge (when not included in room rate): 141000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 39 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 27
Number of Restaurants: 2
Number of Rooms : 242
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

8 Gurvinder S.
Malaysia
June 23, 2016
Good comfy hotel
It's amazing experience at the Swiss bell hotel .everyhthing was super fantastic

9.6 Elly U.
Indonesia
June 21, 2016
As we travels with our girls, so if the hotel with a good internet line, convenience for food, enter
My next trip maybe macau and hongkong, please do gv me some advice. Tq

4.8 Wally W.
Singapore
June 18, 2016
Not worthy of the ranking
No enough toilet rolls. Bedsheet was found not clean and my body was itchy after sleeping two nights .

8.4 faizah J.
Malaysia
June 05, 2016
Faizah malaysia
Good service

8 Ong D.
Singapore
June 04, 2016
Pleasant experience
Excellent customer service

8 Timothy S.
Indonesia
June 02, 2016
great
good

8.4 Maria H.
Indonesia
May 23, 2016
Accomodate to our fast but simply need
I love a corner room regarding to the comfort space & view. I regularly book for it every my staying there.

7.2 Lai W.
Malaysia
May 22, 2016
Nice hotel to be stayed.
Good location, clean room and nice customer service

9.6 Michael S.
Canada
May 16, 2016
For A Vacation
We booked the hotel just for a simple vacation in the city where we live. The hotel is perfect as it is close to almost everything. The food in the hotel was great. Highly recommend this hotel to anyone.

10 Suganthan S.
Malaysia
May 03, 2016
Simply superb..
From check in to check out, the staff were very responsive and friendly. The rooms were gorgeous..and the bathrooms very neat. The hair dryer wasnt really working due to the cable i reckon but i didnt use it hence no complaints there. The free shuttle service to the malls and to the train station is just awesome. In fact the hotel transport (brand new Toyota Innova) to airport cost us 300,000Rp, which is USD30 for a 2.5hrs drive. Thats really quite all right in my book. The spa,pool and gym were fantastic. If i am in Medan, i will look no further. This is where i will stay again.


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