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Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (24.3 Km)
    Customer comments:
  • "Close to shopping area ", "Friendly staff", "Nice rooms and facilities"
    Top nearby attractions:
  • Rahmat Museum (0.0 Km)
  • Cambridge Mall (0.1 Km / 2 min walk)
  • Sun Plaza (0.5 Km / 6 min walk)
  • Shri Mariaman (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Grand Swiss-Belhotel Medan

Jalan S. Parman 217, North Sumatra, Medan City Center, Medan, Indonesia 20752 (Show on map)

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"Convenince, Great Breakfast,..."

Fanna, United States October 04, 2015
The Edge Restaurant
Choose your room
Not included in room price: Hotel tax 10%, Service charges 10%
November 29, 2015 - December 01, 2015 | 2 nights
Room Types Max
Price per night
Best seller – limited supply!
Deluxe Room Only
  • Extra bed for room 1 (+USD 26.26)
  • Please select the no. of rooms first)
USD 109.16 57.88
Special Conditions
Our last 4 rooms
Breakfast Included
  • Extra bed for room 1 (+USD 30.14)
  • Please select the no. of rooms first)
USD 109.16 63.30
Special Conditions
Our last 4 rooms
Superior Deluxe
Breakfast Included
  • Extra bed for room 1 (+USD 26.26)
  • Please select the no. of rooms first)
USD 180.85 68.72
Special Conditions
Our last 5 rooms
Grand Deluxe
Breakfast Included
  • Extra bed for room 1 (+USD 26.26)
  • Please select the no. of rooms first)
USD 281.40 108.51
Special Conditions
Our last 4 rooms
Breakfast Included
  • Extra bed for room 1 (+USD 26.26)
  • Please select the no. of rooms first)
USD 491.19 289.36
Special Conditions
Our last 2 rooms

Features of Grand Swiss-Belhotel Medan

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Greek
  • Indonesian
  • Malay

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Sale ends soon!
Hotel Description
This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of...see more This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (2271)

Business travelers (841)

Couples (565)

Solo travelers (336)

Families with young children (232)

Families with older children (154)

Groups (143)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2271)
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Ludwina M. Business travelers
Indonesia, November 28, 2015

Location, rate, cleanlyness
Tony J. Business travelers
Indonesia, November 26, 2015
nice hotel except the food

room, location and cleanliness
in general the hotel is good.
Rusman R. Solo travelers
Malaysia, November 01, 2015

On 31st Oct 2015, second night og my stay I couldn't sleep after 3 am in the morning till morning. People staying in the adjacent rooms were making lot of noise.. practically non stop. My room was 1112.
Elfi S. Business travelers
Indonesia, November 16, 2015
Cleaness is question mark

staff, staff, food
very surprising for 5 stars hotel, this should be 3 stars hotel, since the bed n pillow quite dirty and there is also some water mark on the wall outside bathroom, luckily the staff can change the other room for me.
Adriana T. Couples
Netherlands, October 29, 2015
Prima voor stop over

Service clean quiet
Beside of the smog it was a good hotel
CHEE K. Business travelers
Malaysia, October 10, 2015
So so hotel..

Not sure
Just a so so hotel.
Fanna O. Couples
United States of America, October 06, 2015

Convenince, Great Breakfast, Shopping
Kiat L. Business travelers
Singapore, October 05, 2015

Upgraded to Suite, Attached Mall, Breakfast Coffee?
Booked this hotel seeing the review score compared with the others at the same price range. Arrived in late and got upgraded to a junior suite as deluxe was full, but it did not help my poor experience. First, there were 3 elevators that were small and slow, with a horde of guests heading up to the sky lounge for a private function. They should have placed a security personnel for crowd control, for example blocking one elevator exclusively for guests and the other 2 for the horde? Common sense missing, and immediate experience spoiled. Finally got up to the room, pleasantly large of course. But everything went wrong from there onwards : coffeemaking facilities sugar not replenished next morning, Swiss Café dinner buffet was cheap but variety poor, but most of the problems were in the bathroom. First the sink was very large and the faucet was set so low, it was virtually impossible to put your hands under the running water to wash your hands! And the shower could really do with some instructions about temperature and tap controls. For the tap, turn anticlockwise for rain shower & turn clockwise for showerhead? Temperature control was a knob below (which was broken probably by the bewildered guest before me?). All in all, not a very good stay plus at check out... it did not cap the bad experience well as there was only one front desk staff at 6am in the morning attending to a bothersome guest which took me 20mins to do a simple check out! They could have asked for another staff to come and temporarily attend to the guests checking out plus the queue slowly forming up behind me?
Bonardy B. Couples
Indonesia, October 04, 2015
Best located hotel in medan

Location, staff, location
The hotel is located right in the middle of medan which makes navigating to points of interests very easy. Will stay again
KOK Y. Couples
Malaysia, September 26, 2015
Awesome hotel and its staff

Nice location , nice view if not hazzy, comfortable bed ...
It was a good stay for our one year anniversary . However , agoda didn't provide my special request to the hotel management and hotel side didn't prepare my special request. Agoda should look into this matter: same with the request at lake toba... Good job to hotel staff for giving us a Treat by giving us a highest floor view for our breakfast ... Tq.

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