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Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (24.3 Km)
    Customer comments:
  • "Close to shopping area ", "Friendly staff", "Nice rooms and facilities"
    Top nearby attractions:
  • Rahmat Museum (0.0 Km)
  • Cambridge Mall (0.1 Km / 2 min walk)
  • Sun Plaza (0.5 Km / 6 min walk)
  • Plaza Medan Fair (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Grand Swiss-Belhotel Medan

Jalan S. Parman 217, North Sumatra, Medan City Center, Medan, Indonesia 20752 (Show on map)

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Not included in room price: Hotel tax 10%, Service charges 10%
October 10, 2015 - October 12, 2015 | 2 nights
Room Types Max
Today's price
No. Rooms
Best seller – limited supply!
Breakfast Included
  • Extra bed for room 1 (+USD 27)
  • Please select the no. of rooms first)
USD 504.97 284.99
Special Conditions
Our last 2 rooms
Breakfast Included
  • Extra bed for room 1 (+USD 27)
  • Please select the no. of rooms first)
USD 504.97 297.48
Special Conditions
Our last 2 rooms

Features of Grand Swiss-Belhotel Medan

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Greek
  • Indonesian
  • Malay

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Sale ends soon!
Hotel Description
This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of...see more This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (2260)

Business travelers (834)

Couples (563)

Solo travelers (334)

Families with young children (232)

Families with older children (154)

Groups (143)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2260)
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Fanna O. Couples
United States of America, October 06, 2015

Convenince, Great Breakfast, Shopping
Kiat L. Business travelers
Singapore, October 05, 2015

Upgraded to Suite, Attached Mall, Breakfast Coffee?
Booked this hotel seeing the review score compared with the others at the same price range. Arrived in late and got upgraded to a junior suite as deluxe was full, but it did not help my poor experience. First, there were 3 elevators that were small and slow, with a horde of guests heading up to the sky lounge for a private function. They should have placed a security personnel for crowd control, for example blocking one elevator exclusively for guests and the other 2 for the horde? Common sense missing, and immediate experience spoiled. Finally got up to the room, pleasantly large of course. But everything went wrong from there onwards : coffeemaking facilities sugar not replenished next morning, Swiss Café dinner buffet was cheap but variety poor, but most of the problems were in the bathroom. First the sink was very large and the faucet was set so low, it was virtually impossible to put your hands under the running water to wash your hands! And the shower could really do with some instructions about temperature and tap controls. For the tap, turn anticlockwise for rain shower & turn clockwise for showerhead? Temperature control was a knob below (which was broken probably by the bewildered guest before me?). All in all, not a very good stay plus at check out... it did not cap the bad experience well as there was only one front desk staff at 6am in the morning attending to a bothersome guest which took me 20mins to do a simple check out! They could have asked for another staff to come and temporarily attend to the guests checking out plus the queue slowly forming up behind me?
Bonardy B. Couples
Indonesia, October 04, 2015
Best located hotel in medan

Location, staff, location
The hotel is located right in the middle of medan which makes navigating to points of interests very easy. Will stay again
Natalia T. Groups
Indonesia, September 23, 2015
Great stay

Location, clean, comfort
Great stay
KOK Y. Couples
Malaysia, September 26, 2015
Awesome hotel and its staff

Nice location , nice view if not hazzy, comfortable bed ...
It was a good stay for our one year anniversary . However , agoda didn't provide my special request to the hotel management and hotel side didn't prepare my special request. Agoda should look into this matter: same with the request at lake toba... Good job to hotel staff for giving us a Treat by giving us a highest floor view for our breakfast ... Tq.
Yoke W. Business travelers
Malaysia, September 21, 2015
Excellent Stay

Clean, quiet and location
Yoke W. Business travelers
Malaysia, September 23, 2015
Great Stay

Location, Clean and staff are warm
Rafinus A. Business travelers
Indonesia, September 14, 2015
Not good but not better

Baru, makanan lumayan, kamar mandi bagus
Lancar saja
Terrance S. Business travelers
Malaysia, September 18, 2015
Good for traveller

Fairly clean, decent breakfast, fast wifi, next to shopping mall
fairly clean hotel, decent breakfast and considerable fast wifi available in room. next to shopping mall which is an advantage. Plenty of taxi outside hotel.
halley S. Business travelers
Indonesia, October 04, 2015
Good location, clean room

location, room, breakfast

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