2015
Excellent 8.2
Based on 2369 reviews

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About Grand Swiss-Belhotel Medan

Description

This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM

Languages spoken

  • English
  • Chinese (Mandarin)
  • Greek
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350000 IDR
Breakfast Charge (when not included in room rate): 141000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 39 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 27
Number of Restaurants: 2
Number of Rooms : 242
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.7

SELINA L. from Singapore
Couples
Stayed one night in August 2016
Clean room
Stayed for only one night before driving to Lake Toba. Located next to a shopping mall.
Reviewed August 16, 2016

SU S. from Malaysia
Groups
Stayed 4 nights in August 2016
Location
Location convenient
Reviewed August 09, 2016

Tisna N. from Indonesia
Business travelers
Stayed one night in August 2016
Great hotel, poor staffs performance
The hotel is great with good location and great facilities, except the staffs are not representing the hotel quality. Poor performance, picky, didn't understand the online booking systems.
Reviewed August 07, 2016

ANTHONY T. from Indonesia
Business travelers
Stayed one night in February 2016
Center town
Good location, have shopping center connected
Reviewed August 01, 2016

Matt B. from United States
Solo travelers
Stayed one night in July 2016
Ok value, but an oasis in Medan
Great staff, but small things would help, like a minibar that's actually cold, and maybe some fans in the very hit and stuffy gym, and $7 Bintang on the roof restaurant? Come on
Reviewed July 29, 2016

Aprilina C. from Australia
Couples
Stayed one night in July 2016
Excellent choice for enjoy stay
Everything just perfect! The bed so comfy, the room is roomy, the bathroom with deep bath, perfect customer service, polite staffs!! the downfall was too far away from the airport
Reviewed July 23, 2016

Abhishek K. from India
Business travelers
Stayed one night in July 2016
good facilities, located adjacent to mall
Probably the best for value, nice breakfast, Beds are comfy
Reviewed July 22, 2016

Md K. from Singapore
Solo travelers
Stayed 3 nights in July 2016
Just holiday only fiirst yime
Hope can provide free shuttle from airport n free seightseing 1day for the guest...thx u
Reviewed July 19, 2016

Greg S. from United States
Solo travelers
Stayed one night in June 2016
Medan
Connected to mall so very easy to get necessities and eat
Reviewed July 15, 2016

Greg S. from United States
Groups
Stayed one night in July 2016
Medan
Better than the Danutoba by far
Reviewed July 15, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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