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Grand Swiss-Belhotel Medan

Jalan S. Parman 217, North Sumatra, Medan City Center, Medan, Indonesia 20752 (Show on map)

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Grand Swiss-Belhotel Medan Medan - Guest Room Grand Swiss-Belhotel Medan Medan - Restaurant Grand Swiss-Belhotel Medan Medan - Restaurant Grand Swiss-Belhotel Medan Medan - Interior Grand Swiss-Belhotel Medan Medan - Spa Grand Swiss-Belhotel Medan Medan - Restaurant Grand Swiss-Belhotel Medan Medan - Restaurant Grand Swiss-Belhotel Medan Medan - Entrance Grand Swiss-Belhotel Medan Medan - Facilities Grand Swiss-Belhotel Medan Medan - Facilities Grand Swiss-Belhotel Medan Medan - Facilities Grand Swiss-Belhotel Medan Medan - Food and Beverages
Area: Medan City Center Number of Rooms: 242

Recent customer reviews

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Excellent

8.2

based on
2303 reviews

1683 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (2303)
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Chee K. Business travelers Malaysia, October 9, 2015
So so hotel..

Not sure
5.3
Just a so so hotel.
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Larry P. Business travelers Australia, October 7, 2015
Great hotel

Best location, very good service
9.7
housekeeping is really good, whenever i need service the staff are very helpful
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Fanna O. Couples United States of America, October 4, 2015
Mr.Moss

Convenince, Great Breakfast, Shopping
10
Great!!!
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Kiat H. Business travelers Singapore, October 2, 2015
Overrated

Upgraded to Suite, Attached Mall, Breakfast Coffee?
5.7
Booked this hotel seeing the review score compared with the others at the same price range. Arrived in late and got upgraded to a junior suite as deluxe was full, but it did not help my poor experience. First, there were 3 elevators that were small and slow, with a horde of guests heading up to the sky lounge for a private function. They should have placed a security personnel for crowd control, for example blocking one elevator exclusively for guests and the other 2 for the horde? Common sense missing, and immediate experience spoiled. Finally got up to the room, pleasantly large of course. But everything went wrong from there onwards : coffeemaking facilities sugar not replenished next morning, Swiss Café dinner buffet was cheap but variety poor, but most of the problems were in the bathroom. First the sink was very large and the faucet was set so low, it was virtually impossible to put your hands under the running water to wash your hands! And the shower could really do with some instructions about temperature and tap controls. For the tap, turn anticlockwise for rain shower & turn clockwise for showerhead? Temperature control was a knob below (which was broken probably by the bewildered guest before me?). All in all, not a very good stay plus at check out... it did not cap the bad experience well as there was only one front desk staff at 6am in the morning attending to a bothersome guest which took me 20mins to do a simple check out! They could have asked for another staff to come and temporarily attend to the guests checking out plus the queue slowly forming up behind me?
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Tony J. Business travelers Indonesia, September 30, 2015
The best hotel for business

Location, room and the staff
7.7
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Bonardy B. Couples Indonesia, September 27, 2015
Best located hotel in medan

Location, staff, location
8
The hotel is located right in the middle of medan which makes navigating to points of interests very easy. Will stay again
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Natalia T. Groups Indonesia, September 20, 2015
Great stay

Location, clean, comfort
9.7
Great stay
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Kok W. Couples Malaysia, September 20, 2015
Awesome hotel and its staff

Nice location , nice view if not hazzy, comfortable bed ...
9
It was a good stay for our one year anniversary . However , agoda didn't provide my special request to the hotel management and hotel side didn't prepare my special request. Agoda should look into this matter: same with the request at lake toba... Good job to hotel staff for giving us a Treat by giving us a highest floor view for our breakfast ... Tq.
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Yoke C. Business travelers Malaysia, September 19, 2015
Excellent Stay

Clean, quiet and location
10
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Yoke C. Business travelers Malaysia, September 19, 2015
Great Stay

Location, Clean and staff are warm
10
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Grand Swiss-Belhotel Medan Medan - The Edge RestaurantGrand Swiss-Belhotel Medan Medan - Meeting RoomGrand Swiss-Belhotel Medan Medan - Swimming PoolGrand Swiss-Belhotel Medan Medan - The View Music Lounge & BarGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - ExteriorGrand Swiss-Belhotel Medan Medan - Pub/LoungeGrand Swiss-Belhotel Medan Medan - Pub/LoungeGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - Meeting RoomGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - InteriorGrand Swiss-Belhotel Medan Medan - SpaGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - EntranceGrand Swiss-Belhotel Medan Medan - FacilitiesGrand Swiss-Belhotel Medan Medan - FacilitiesGrand Swiss-Belhotel Medan Medan - FacilitiesGrand Swiss-Belhotel Medan Medan - Food and BeveragesGrand Swiss-Belhotel Medan Medan - FacilitiesGrand Swiss-Belhotel Medan Medan - Food and BeveragesGrand Swiss-Belhotel Medan Medan - FacilitiesGrand Swiss-Belhotel Medan Medan - SpaGrand Swiss-Belhotel Medan Medan - Guest RoomGrand Swiss-Belhotel Medan Medan - RestaurantGrand Swiss-Belhotel Medan Medan - ReceptionGrand Swiss-Belhotel Medan Medan - BathroomGrand Swiss-Belhotel Medan Medan - Restaurant


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