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Excellent 8.2
Based on 2371 reviews

Recent customer comments

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based on 2371 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.7

Michael M. from Afghanistan
Families with young children
Stayed 2 nights in December 2013
Good location with ease of access to shopping
Location, room and shopping
Great stay. Friendly staff and it is connected to shopping centre. Ease of obtaining daily needs and food from the shopping centre.
Reviewed December 30, 2013

Assrul I. from Malaysia
Stayed one night in December 2013
This hotel is very nice & very good security
clean, easy acces & good
Basically, this hotel is very good for me. Located center town. Everything, is nearby. (i.e : shopping, Entertainment etc). It's very good for couple to stay. Food also good.
Reviewed December 30, 2013

Peng L. from Singapore
Families with young children
Stayed 3 nights in December 2013
Great promotion deal
Jaccuzi, city view, close proximity to dining areas
Generally good. Rooms were big and artistically design for corner units. Good proximity to the eateries that is annex to it especially after a day out. Young children were occupied with the 20m swimming pool. Can improved on the Wi-Fi router location. Some rooms have weaker signals. Can also improved on the lighting for rooms without full glass windows.
Reviewed December 30, 2013

Antonia W. from Indonesia
Stayed one night in December 2013
nice but the room needs more lights
near to cambridge mall and foods
All of the 4 rooms I booked for my family are OK, except 1 room have a terrible burned plastic odor. I've already asked to switch room but the only thing they can do only put air purifier in the room. The air purifier have no effects to the odor. it's too bad.
Reviewed December 28, 2013

muhd S. from Malaysia
Stayed one night in December 2013
friendly staff
located centrally in city
the hotel is nearly to town. it is located near to mall. the staff is friendly and showing the good attitude
Reviewed December 26, 2013

May T. from Singapore
Business travelers
Stayed one night in December 2013
Nice Clean Modern Hotel Centrally located
Location, Location, Location
It was another pleasant stay at this hotel again. This hotel is frequently booked for business travels as we have meetings in Medan. The price is right but the breakfast spread need to vastly improve.
Reviewed December 26, 2013

Suria S. from Singapore
Families with older children
Stayed 4 nights in December 2013
Security well managed
Fast Check In, Security & Located to Shopping Mall
Love the large & comfy bed, wide range of breakfast buffet, centally located to shopping mall & 10 min walking distant to Sun Plaza.
Reviewed December 26, 2013

wooi W. from Malaysia
Families with young children
Stayed 4 nights in December 2013
NIce but very small hotel, may not up to 5 star
near cambridge mall
Nice but small swimming pool and lobby. The spa has in-room service, The massageur willing to offer you any 'service" include "SEX" if you would like to as long as you are willing to pay. Personnaly i think this is in-appropriate as a 5 star hotel but once again it's very very common in Indonesia cities...
Reviewed December 25, 2013

Reza N. from Indonesia
Business travelers
Stayed one night in December 2013
Nice hotel and centrally located
comfort, price, surrounding
room was big with 2 sides of large windows. Breakfast was not so special compare to the room.
Reviewed December 25, 2013

jen W. from Malaysia
Solo travelers
Stayed 2 nights in December 2013
Meets overall needs
same building as shopping mall, cafe downstairs, city
internet was okay, bathroom facilities provided, smoking room available
Reviewed December 25, 2013


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