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Grand Swiss-Belhotel Medan

Jalan S. Parman 217, North Sumatra, Medan City Center, Medan, Indonesia 20752 (Show on map)

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Grand Swiss-Belhotel Medan Medan - Meeting Room Grand Swiss-Belhotel Medan Medan - Fitness Room Grand Swiss-Belhotel Medan Medan - Hot Tub Grand Swiss-Belhotel Medan Medan - Swimming Pool Grand Swiss-Belhotel Medan Medan - The View Music Lounge & Bar Grand Swiss-Belhotel Medan Medan - Swiss Cafe Grand Swiss-Belhotel Medan Medan - The Edge Restaurant Grand Swiss-Belhotel Medan Medan - Spa Grand Swiss-Belhotel Medan Medan - Restaurant Grand Swiss-Belhotel Medan Medan - The View Music Lounge & Bar Grand Swiss-Belhotel Medan Medan - Lobby Grand Swiss-Belhotel Medan Medan - Meeting Room Grand Swiss-Belhotel Medan Medan - Meeting Room Grand Swiss-Belhotel Medan Medan - Guest Room Grand Swiss-Belhotel Medan Medan - Guest Room Grand Swiss-Belhotel Medan Medan - Guest Room
Grand Swiss-Belhotel Medan Medan - Interior Grand Swiss-Belhotel Medan Medan - Interior Grand Swiss-Belhotel Medan Medan - Swiss Cafe Grand Swiss-Belhotel Medan Medan - Swiss Cafe Grand Swiss-Belhotel Medan Medan - Lobby Lounge Grand Swiss-Belhotel Medan Medan - Gym Grand Swiss-Belhotel Medan Medan - Spa at 7th Floor Grand Swiss-Belhotel Medan Medan - Lobby Grand Swiss-Belhotel Medan Medan - Deluxe Room Grand Swiss-Belhotel Medan Medan - Superior Deluxe Room Grand Swiss-Belhotel Medan Medan - Lobby Grand Swiss-Belhotel Medan Medan - Restaurant
Area: Medan City Center Number of Rooms: 242
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1869 reviews

Value for Money
8.1
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (1869)
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Kah W. Couples Singapore, August 21, 2012
Good Hotel for Business or Pleasure but ...

The location is excellent. It's relatively new and fittings and furnishing is excellent.
7.3
when we first checked in, i was impressed with the location, newness of the hotel and good conditions of the rooms. there's a shopping mall right behind the hotel ... one of only two modern shopping complexes in medan city. the other larger one, sun plaza is about 800 metres away and walkable. two streets away is a street which sells the local cakes ("kuey") which medan is famous for. and, it's quite near the central business district. i would be happy to stay hear during my next business trip. however, i did not have a very good encounter with a particular staff at the pool/gym/wellness centre. yes, we were there during a local holiday, the hotel was packed with locals, many taking advantage of the situation and packing whole families of 4 or 5 into a room which is meant for two and sending the whole lot to the small pool as well. so, i can see why a certain element of control is required. when i asked for towel to use the gym, she very impolitely told me i was only allowed a maximum of two to a room and although i hadn't taken my towel, she insisted i had. the standoff lasting a minute or two ensued before a more discerning colleague stepped in to say that i really hadn't take a towel. when my wife tried to book a massage with the same difficult staff, she insisted that my wife book a time which suited her schedule and made no attempt to check the schedule and accommodate my wife's requested timing. she was quite flexible and so long as it was no immediately as my wife wanted to spend half an hour at the gym before the massage and was happy to do it anytime later including the next day. naturally, my wife didn't bother try booking her massage again after that experience. another negative was the way the free internet access was administered. we were given a coupon which only allowed one device to access the internet at any one time. there were two of us. also, these days, a typical business traveller would have at 2-3 devices - phone, laptop and a tablet.
Hotel Feature Tip: If you need multiple internet connection, ask for more than one internet coupon as each coupon ID only allows for single device access.
Vallinacciyar K. Families with older children Netherlands, August 21, 2012
Comfortable hotel with good service, friendly staf

Close to airport (15 minutes by car), close to city centre, nice room and bathroom
8
Personnel was very helpful and friendly. Rooms were all in good shape, tastefully designed/decorated. Bathroom very beautiful and comfortable. Wifi connection was provided complimentary with the room. Breakfast buffet was generous.
Merlyane D. Solo travelers Indonesia, August 21, 2012
Good Location

Cafe on top of hotel
8
Nice hotel, comfort with helpful staff. and also good location, one area with shopping mal.
Junaidi P. Groups Indonesia, August 20, 2012
great hotel and comfort

nice decorated rooms
9.7
its a good and comfort hotel and this is my second stay at swissbelhotel. the room is clean and nice decorated. with the super cool air conditioner
Nightlife Tip: the surrounding area have a lot of variable food.
Tjiam H. Couples Indonesia, August 20, 2012
Service is fine, but not the hot shower facility.

Near shopping mall
8
i usually take shower twice a day, morning and evening, preferrably with hot shower. on evening, the hot shower inside room works well. unfortunately, on morning time, the hot shower is just a bit warmer than cold, and it can't go warmer. i guess it is because of heavy using of hot water by full occupancy guests. need attention from hotel.
Sightseeing/Attractions Tip: If you bring along your small kids, you may drop your kids at CHIMON kids playing area inside shopping mall for certain length of time, then you can have some relax on shopping.
Gilbert C. Groups Indonesia, August 19, 2012
very nice hotel

best in bed
8.3
This hotel is very nice. at the bottom there is a shopping center and very easy to find food. locations in the city. the bed was very comfortable
Hotel Feature Tip: you should try it
Irwan A. Families with older children Indonesia, August 17, 2012
Hotel dan layanan yang bagus disertai senyuman

Tempat yang cozy bersih dan tempat tidur yang nyaman
6
overall service is okay hanya beberapa hal yang perlu di perhatikan antara lain, ac pada waktu siang hari tidak memadai sehingga ruangan kamar panas, dan breakfast kurang menonjol dan hal rasa pilihan cukup lumayan.
Shopping Tip: Hotel Bersebelahan dengan Cambridge mall chould be the place for on stop shopping, eating and hang out. It is good and value add for visitor which is first time come without vehicle.
Mun Y. Business travelers Malaysia, August 17, 2012
Lovely hotel with courteous staffs

excellent service and amenities
8.7
My second stay at this hotel in Medan. The rooms are comfortable and clean. Will definitely stay here again in the future.
Restaurant Tip: There is a mall attached to the hotel. Great food with many choices.
Noldy P. Couples Indonesia, August 17, 2012
Good

Nice
10
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Shopping Tip: More shopping place
Haryanto L. Solo travelers Indonesia, August 16, 2012
Great hotel

Great location
8
Staying in this hotel was amazing , I love many interesting places around

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Customer Reviews - Grand Swiss-Belhotel Medan, Medan

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