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2015
Excellent 8.2
Based on 2372 reviews

Verified traveler reviews

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Excellent



based on 2372 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.7

Harris A. from Indonesia
Families with older children
Stayed 2 nights in June 2013
Pleasant Surprise
Great Room, Friendly Staff, Shopping Malls just a walking distance.
Reviewed June 28, 2013

Jan P. from Malaysia
Couples
Stayed one night in June 2013
Spacious room and bathroom
large bathroom, powerful air-cond, good breakfast spread
Reviewed June 27, 2013

Jean G. from Switzerland
Couples
Stayed one night in June 2013
First but last time at this hotel
Location, near airport
The reception staff are really unfriendly, almost rude. No welcome drink, no smile. No thank you when you check out. They are just happy when you leave their place. Furthermore in my room, the shower door didn't close properly, so each time we had a shower we had a lake in the bathroom. The staff tried to repair it, but of course couldn't do it. We finally ask for more towels to put on the floor. Is that a 5* hotel ?? Really not
Reviewed June 27, 2013

LARRY P. from Australia
Solo travelers
Stayed 8 nights in June 2013
Nice hotel
Comfortable bed
Reviewed June 26, 2013

wenny J. from Indonesia
Groups
Stayed 3 nights in May 2013
would love to come back again
clean, nice, good location
Reviewed June 26, 2013

wenny J. from Indonesia
Groups
Stayed 4 nights in May 2013
it was a pleasant trip
centrally located, many restaurants are available, comfortable room
Reviewed June 26, 2013

Jessica H. from Singapore
Solo travelers
Stayed 2 nights in June 2013
Nice, relaxing stay
spacious room, convenient location, good room service
Comfortable stay in the hotel, I love the room and the convenience of a shopping mall right next door.
Reviewed June 26, 2013

Joo K. from Singapore
Business travelers
Stayed one night in June 2013
Short but good
location is good, with shopping centre next to it. Clean and spacious room
Reviewed June 26, 2013

Jean G. from Switzerland
Couples
Stayed 3 nights in June 2013
Very disapointed
Location, near to the airport and shopping malls
It began with the arrival at the airport. I just mentionned in my booking that I'll arrive late at the hotel, but some hotel staff were at the airport and wanted to charge me for the transportation, which I didn't request. My friend having already made some arrangements before, we were not intersted at this transport. At three times, they tried to charge me this transportation. Reception staff are really unfriendly for a 5 * - No smile. No thank you when check out.
Reviewed June 25, 2013

Tiernan K. from United States
Business travelers
Stayed 2 nights in June 2013
pleasantly surprised
the size of the room, the bed and the location
Reviewed June 25, 2013