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Excellent 8.6
Based on 491 reviews

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Excellent



based on 491 reviews
  • Cleanliness 9.3
  • Facilities 9.2
  • Location 8.1
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for money 7.8
  • Food/Dining 7.9

shuk W. from Hong Kong
Couples
Stayed one night in March 2016
Spacious and relax
Room size, hot tub and environment
Wonderful experience but the breakfast set if a bit disappointing for both chinese and Western style. Prefer buffet type of breakfast. The free shuttle is too small for just 8 passengers at one time. It would be great if the number of seats can be increased to 16. The gym room is too small. Suggest to add some for weight lifting.
Reviewed March 18, 2016

CHUNG C. from Hong Kong
Couples
Stayed one night in December 2015
relax and comfortable
relax and comfortable
Reviewed March 05, 2016

Yau C. from Hong Kong
Couples
Stayed 2 nights in March 2015
Great Stay Great Hotel
Service, spacious room, and decoration
This is the top tier hot spring hotel and doesn't come cheap. Yet the money was well worth. Staff were caring and very nice. Enjoyed their service at the moment I arrived for check in and their attention to details throughout. Room was very spacious and I loved the hot spring jap style clothing provided, environment and decoration were modern and gave a sense of peace. Will definitely love to go back
Reviewed February 27, 2016

Hon C. from Hong Kong
Couples
Stayed one night in January 2016
Good for couples
Friendly Staff, clean room and breakfast is nice.
Reviewed February 22, 2016

Lae T. from Singapore
Couples
Stayed 2 nights in August 2015
Nice Resort hotel near to the city
Up in the hill, very relaxing hotel to stay in. Room is huge with indoor onsen spring bath tubs. Quality bar beverages and snacks which are free to consume. Hotel provides shuttle to the nearby train station which is about 10 mins drive away.
Reviewed February 06, 2016

KITTY W. from China
Couples
Stayed one night in January 2016
NOT BAD
HOT SPRING
Reviewed January 05, 2016

Kok L. from Singapore
Families with young children
Stayed one night in December 2015
Comfortable stay but on-going construction nearby
Comfort, accommodating staff and good ambience
One of the best hotel we have stayed in Taipei in terms of service, ambience and staff quality. A bit far from eateries and local shopping area, on-going construction opposite the hotel spoilt what would be a really comfortable stay. Hotel Provide shuttle bus service to Beitou station but it was rather squeezey. The nice in-room hot spring makes up for everything. Would be better if the bathroom and toilet doors are not transparent in the family suite.
Reviewed January 04, 2016

Leung Y. from Hong Kong
Solo travelers
Stayed one night in December 2015
Very relaxing
Private hotspring, comfortable environment, caring service
Highly recommend - it's a good place to 'detox'. A place to get away from the hectic life and relax.
Reviewed December 18, 2015

Wong P. from Hong Kong
Couples
Stayed one night in December 2015
Relaxing hotel
big room relaxing environment good service
Reviewed December 13, 2015

kek L. from Malaysia
Couples
Stayed one night in December 2015
spring hotel and five star
relax, hot spring (private), expensive (5star)
everything was perfect. except for the price per night is very high. they should reduce around 40% then I think i might go there every year. is very nice and relaxing. well 5star, what do you expect??
Reviewed December 11, 2015