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Grand Waldo Hotel

Sul da Marina Taipa-sul, junto à Rotunda do Dique Oeste, Cotai, Macau

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Very good


based on
2523 reviews

1523 reviews in English

Value for Money
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Hotel Condition/Cleanliness
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All reviews (2523)
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Marilyn H. Groups Singapore, January 3, 2013
Common hotel with normal service

Still disappointed as no 'wifi'. It's so inconvenient for business traveller. As for the suite room, the hotel should provide 'Twin-bedded' accommodation upon request. It's confused n time delay - no proper cashier counter for room check-out. Poor service as no conceriege bother to help in transportation. Feel transparent after check-in tipping.
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Catalina J. Families with older children Philippines, January 2, 2013
quiet but inaccessible

quiet, nice hotel staff
very inaccessible hard to find transportation like taxi
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Surya L. Business travelers Indonesia, January 2, 2013
Awesome hotel with nice service

Clean, quiet and good service
Its a hotel for whom seek a cheaper room in macao. The location was not far from the Galaxy and the Venetian, the two biggest hotel and casino in cotai, Macao. They have a big spa and sauna for men. Small casino
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Kai F. Solo travelers Germany, January 2, 2013
Clean Hotel with Casino

Clean and large rooms
Clean Hotel which i would recommend for business travel
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Siegbert K. Couples Germany, January 2, 2013
Not "grand" in all respects, but okay if ...

Proximity to the huge and luxurious hotels "The Galaxy" and "The Venetian"
To begin with, there was nothing really serious to criticize. Everything was there what you should expect from a good hotel, esp. one with five stars (why five?) BUT: Although completed in 2006, the architecture and interior design of the lobby, corridors, breakfast hall etc. remembered me of East European or Soviet tastes and styles before the fall of the wall. - The Grand Waldo definitely caters for Chinese guests much more than for European tourists, clearly to be seen from the breakfast (very limited choice of bread, cereals, fruits, cheese etc.) and events (although New Years´ Eve, there was nothing going on in the hotel ...) "Ordinary" staff members (housekeeping, room service etc.) do hardly understand any English. (When I ordered ice cubes because the fridge did not work properly, I was given the menu ...) A "harbour view" room is not worth it because there isn´t hardly any harbour or anything else worth looking at. Indoor pool would have been nice for a five-star hotel ... Staff members at the reception desk are friendly and helpful. But: Checking in was a little bit laborious and bureaucratic (common practice to pay a deposit before being allowed in?) Although there is a taxi stand at the hotel, there was no help to get one. We simply had to wait, sometimes for 15 minutes or longer. Would have been nice if ... Farewell tea set before leaving (on the hotel), however, was a nice gesture and appreciated.
Hotel Feature Tip: There is no special tip I could give for this hotel, but since entire Macau is about shopping, dining and gambling, all you need is close by (esp. The Galaxy and The Venetian). The Grand Waldo, however, seems a little bit cut off from life on the Cotai Strip by these huge hotels. So, all in all: Good hotel, if you do not expect anything spectacular and if the room rates (in comparison) are okay.
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Chao M. Solo travelers Singapore, January 2, 2013

spa,casino,big rooms
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Benard P. Families with older children Indonesia, January 1, 2013
good hotel overshadowed by Galaxy Hotel

price and availability for the new year eve, good location in the new Cotai area
the hotel is located in the cotai district just next to galaxy hotel, which towers above this relatively small (albeit five star) hotel. it is an easy walk to galaxy, venetian casinos; for other hotels or to go to the macau city it requires a shuttle bus or taxi. hotel rooms and amenities are good. casinos were relatively empty, no players as people flock to bigger casinos or to the city. recommended for travelers who are willing to pay the price and then go around other parts of the city/casinos to enjoy macau.
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Gary B. Families with young children United Kingdom, December 30, 2012
Poor Experience

Checking in at 3pm, my room was not ready and when I got one, there were only single beds in the room. The receptionist was unpolite and had very poor english. There was nothing wrong with the decor, but the reception area has no sole and a cold feeling. The room was OK (apart from single beds), but the corridor was dark and dingy. Got back to the hotel onthe evening just after 11pm and no bar was open..onlly the casino which has a coffe shop type bar. The casino had a pungent odor of stale cigarettes. The general experience was poor. I wouldn't use it again.
Sightseeing/Attractions Tip: Go to the House of Dancing Water show. You'll never see anything as good.!
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Dezmond L. Couples Malaysia, December 30, 2012
Conveniently located with friendly staff

Check in and Check out was slow to boot with only 1-2 counter to begin with however efficiency increased as more counters opened up. Staff service was friendly and helpful for traveling tips around town utilizing free shuttle bus services of it's own as well as hotels nearby.
Sightseeing/Attractions Tip: Walking distance to Galaxy for shuttle buses around key sightseeing locations in Macau.
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Elizabeth A. Couples United States of America, December 30, 2012
Friendly staff

Good location to bigger, fancy hotels
Hotel was very nice. Breakfast buffet was okay. Only wired Internet in rooms. Wifi in lobby but always busy with people and not enough seating
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