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Recent customer comments

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Very good



based on 2523 reviews
  • Cleanliness 7.9
  • Location 6.6
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 6.7

Siow G.
Malaysia
December 04, 2012
Great Location but thin wall..
Located next to Galaxy Hotel, where my conference at. Good location.
Hotel receptionist was not very helpful compared to Galaxy Hotel, asked her about how is the exchange rate of Macau money vs Hong Kong Dollar. One suggestion, if you really need to know more about Macau, go to Galaxy Hotel next to this hotel, they are very helpful. Breakfast was alright except the queue for the toast machine, they really need to change that toaster, I have to toast the bread for 4 times to get to the right color. Bus driver is super friendly (provided if you speak cantonese), got around the town with his help.

Winkelbauer L.
Germany
December 04, 2012
Great location on Cotai Strip
Walk to the opposite to casinos!
Extremely convenient to walk to casinos, and nearby hotels. Comfy stay too!

tri H.
Canada
November 28, 2012
good value hotel
price level is good
We stayed there because there was an event in their convention area so it was convenient. room service was prompt. clean rooms. we were on a non smoking floor but could still smell the smoke. the spa was good and opened 24hrs

tri H.
Canada
November 28, 2012
a good place to stay
a good price point for the value
it was the 2nd time we stayed there. a good positive experience.

Urs E.
Switzerland
November 28, 2012
Nice hotel
Modern infrastructure
the gran waldo hotel in macau is quite a modern hotel with a casino. not many restaurants and the location is ok on taipa. however it is not easy to get a taxi at the hotel. the staff are very friendly and helpful. i would probably stay there again on my next trip to macau, because the price is really good.

david S.
Canada
November 26, 2012
not 5 star
bathrooms state of the art
Service was hit and miss.Was given my room key and pointed towards the elevators, no escort. after an issue with room cleanliness was immediately upgraded to a suite, no complaint there.pool not operational. breakfast buffet was mediocre 1 day worse the next.

Kam C.
United States
November 26, 2012
Great bargain hotel in Macau
Very reasonable rate with a nice view of the border control point into China. Clean and spacious room!
This is the first time that we had stay in this hotel in Macau. In the past, we normally picked the one that is more convenient and located closer to the ferry terminal, with higher price of course. Although this hotel is a bit remote from the central action location, but the cheaper rate, and its shuttle services provided by the hotel allowed us to travel freely to the ferry terminal, and to make connection to other shuttles provided by various hotels in Macau.

CHUA G.
Singapore
November 23, 2012
a lovely hotel
quite location
The Hotel is off from the usual busy down town . I have been staying at this Hotel many times. Thought the Hotel is far away from the usual busy downtown , it is perfectly all right for a rest and vacation holidays. less people moving around , quite location , almost the last one over at then end stretch of Crotai Hotel Chain. with the opening of the New Galaxy Casino , It is More Convenient to move around the city, Before that , Taxi are limited . Overall ,it is nice and more suitable for just vacation with people looking for simple & quite Hotel with little inconvenient.

MELANIE L.
Canada
November 23, 2012
nice hotel
clean hotel,big rooms
problem is the shuttle bus are not that frequent and visible compared to the other bigger hotels. breakfast buffet is not good for westerners not much choice for them. this hotel caters to chinese which is majority of the guests anyways. our room is non smoking but it smells like tobacco in the room i hate it! good thing we only stay a night. i thought it was a good deal because it had breakfst buffet with the price but it turns out it wasn't worth it. we would have rather stay in venitian withour breakfst and just pay for breakfst because there's a lot of restaurants in their vicinity.no wifi in the room in this day and age!

Ee L.
Malaysia
November 22, 2012
Nice room but no wifi
Nice outlook
nice outlook of the hotel. the room is quite good also but unfortunately there is no wifi provided in the room. only in the lobby. easy access from the other hotels also. hotel also provide shuttle to the ferry terminal to hong kong. too expensive on the food.