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Grande Centre Point Hotel Ratchadamri

153/2 Soi Mahadlekluang 1, Ratchadamri Road, Lumpini, Pathumwan, Siam, Bangkok, Thailand 10330 (Show on map)

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Area: Siam Number of Rooms: 526
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

from 7317 reviews

Value for Money
8.6
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
7.4
All reviews (7317)
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Lau L. Families with older children Hong Kong, April 1, 2015
location is good

cleaning, good location, bigger room
7.7
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Lin M. Couples Hong Kong, April 1, 2015
Wonderful hotel

The room, the location, hotel cleanliness
10
This is my second time staying at this hotel. I love it because the room is spacious and the bed is so comfortable. The hotel is close to the shopping malls and the BTS station. It's really convenient.
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Jonathan W. Couples United States of America, March 31, 2015
Needs some improvement

1) Location 2) washing machine 3) kitchen for cooking
6.3
The front desk staff needs more training on how to handle guests especially when the hotel rates themselves 5-star. One more than one occasion the male staff at reception desk demanded to see our voucher even though they already had the reservation on file. I had already been staying at the hotel for a week and the were just plain rude. I know everyone has a bad day, but this happened 3 times. Apparently they prefer the guests book through the hotel and not through Agoda or similar online sites.
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Meng C. Solo travelers Singapore, March 31, 2015
Pleasant stay but lots of room for improvement

Staff responsiveness, room decor and pleasant overall experience
7.7
Good convenient location to access 4-faced Buddha @Erawan and shopping district. Was given a free room upgrade to suite. Room was much bigger, nicely deco & acceptably clean, but bedsheets & ambient air had a light stench so spray of air fresher was given upon request. Hotel lobby & reception staff are very welcoming and can speak clear good basic English. However, a simple request for a jar of warm water never get to my room cos' my inter-call was transferred from Reception-Customer Svc-Housekeeping. So message was not clearly understood by the other staff. Slight disappointment. Compliments to Housekeeping staff on my floor as she was very prompt in providing mineral water & additional towels etc.
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Edward C. Business travelers Malaysia, March 30, 2015
Clean and room very big

Clean and room very big
10
Clean and room very big
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Yee L. Groups Hong Kong, March 30, 2015
They have good front office and concierge staff

Good location, good value and good front line staff
4.7
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Hosseinghotbi G. Couples United Kingdom, March 29, 2015
Good

Good
9
Good
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Chung S. Couples United Kingdom, March 29, 2015
Value for money, remarkable hotel

Tasteful decor, convenient location, comfory room, efficient & helpful staff
9.3
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Stefanie A. Solo travelers Switzerland, March 28, 2015
Good but

Flexible staff, nice pool area, nice room
7.7
Overall good but I arrived around 10 am and first they told me the room will be available around 14 pm and I could go shopping. I was not pleased at all after a flight of over 14hrs. For me a no go on 5 stars hotel. though they were able to give me another room that was available straight away. I booked a mini apartment, the whole floor had apparts and some other guests had the fine idea to cook and let the doors open, it smelled like a fish market. The pool area is really lovely but there isn't a bar and what I didn't knew is that in the whole hotel you don't get any alcohol (no wine, beer or others). This should be stated in a very clear way. Room service is ok but more than 45 min. for some dumplings is too slow. Checkout was fast.
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Zhenjie Q. Couples China, March 28, 2015
Good Location

Location, Location,Location
9.7
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Customer Reviews - Grande Centre Point Hotel Ratchadamri, Bangkok

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