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Excellent 8.6
Based on 8115 reviews

Recent customer comments

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based on 8115 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.4

Po T.
Hong Kong
July 20, 2016
Very huge suite
I've booked for 2 bed room suite. Price is reasonable. Suite is very big. Decoration is good which give a fresh, tidiness, and healthy sensation. The good point is home-like refrigerator which allow us to keep a lot of cool refreshment to drink after sight seeing in the hot city.

cheong K.
July 20, 2016
Front desk staff very rude
overall of this hotel is good , except when check in time the front desk staff attitude is very rude

Minh P.
July 19, 2016
Room look nice. Hotel services are good.

Margaret T.
July 19, 2016
Carpet in lobby
Everything is same as I last visited 2 yr ago except the red carpet in the lobby needs cleaning n the lights in lobby need to be brighten up n more fresh flowers would be lovelier. Thank you.

Xu H.
July 18, 2016

Hui B.
July 17, 2016
Big room, Convenient location near Chit Lom BTS
We were very happy when the hotel upgraded our Grand Deluxe room to a Suite, as it was a birthday celebration trip. Treated to roselle tea while waiting to check in. Theres also a nescafe machine near the elevators if you need caffeine. The facilities ate on the 9th floor, swimming pool, gym, jacuzzi, sauna and steam room. The hotel is about 10 minutes walk to Chit Lom BTS station (can cut through Erawan shopping mall and Grand Hyatt hotel), and 20 minutes walk to Siam BTS station. Free one-way shuttle bus to chinatown, asiatique and chatuchak weekend market (check with concierge/bellboy). Overall staff are polite but we had a very rude encounter with check in reception staff at night when we asked about the shuttle bus and was rudely redirected to bellboy.

pablo S.
July 16, 2016
good hotel
big room , breakfast is good , nice hotel

saju A.
July 13, 2016
it was nice

Tuan T.
July 13, 2016
Great experience
Good hotel, friendly staff, great location. Recommended

Cheng K.
July 12, 2016
Excellent service.
Experience one efficient personal managing the concierge desk who. remember my room no. and reminded me the timing on the pick-up for the airport transfer. Did not manage to get his name... Please extend Thank you very much to this staff who has arrange the transport for me...check out on 8th July, pick-up at 2.15pm. Room 1510. Khup Khun Krap.