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Good 6.4
Based on 880 reviews

Recent customer comments

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based on 880 reviews
  • Hotel Condition/Cleanliness 5.6
  • Facilities 4.9
  • Location 7.5
  • Room Comfort/Standard 6.2
  • Service 6.1
  • Value for Money 6.8
  • Food/Dining 6.0

Lenard L.
May 09, 2016
Very unfriendly staff blocked wc and food from hell
I have said it all

Arkee P.
May 06, 2016
our stay is quiet ok
the aircon is so hot

Maricon F.
April 25, 2016
Poor AC,
Room 815 is a sauna, with aircon but I think its a heater :-( i requested for electric fan, and it arrived after 4 follow ups, :-( and not even one compli water is available

Caren C.
April 25, 2016
Lighting Room Issues
Dim light used in every corner.. having difficulty in putting makeup. :(

Anna D.
April 23, 2016
Nice place but some bothering detail
I hate hate hate roaches and this places has a lot of small ones. Well those are the only ones i saw. I'm guessing the building was old and haven't been exterminated for a long time. The only trade off and probably the nice thing about thing place is the abundance of shower water. Very refreshing.

April 20, 2016
The airconditioning is not working well

Carlito T.
April 20, 2016
Bad Policy!
We don't have wifi connection during our 2 nights stay we are not able to connect and the signal is very low at our room..No comforters! the facilities are quite old that they need to improve especially the couches that I think that is already used for ages! and the lobby chairs and tables are as old as my grandmother..and lastly we after we check out and we are about to go home so we are dressed in summer outfit since its terrible hot outside and we dont need to wear pants and shirts since our home is not that far and we decided to have lunch at the cafe but they did not allow us to eat because of that stupid dress code! seriously?? we are not passers by and tried to eat at the cafe we checked in and paid for 2 nights and we are able to pay for our food but because of that policy we are not allowed to eat without proper outfit?! I will not recommend this hotel and nor I will not come back again ever! try to check in to other prestigious hotels they dont have this kind of stupid policy that you have! so bad experience!

azi E.
April 14, 2016
What is the use pf early booking and special request if not met. Staff shoould check in adv the rooms to avoid this kind of issue. Almost like in sauna and would only offer you a fan as first choice. You paid the hotel price yet would offer like a cheap hotels and saying 6.5 star? All must be oriented.You have the name and must keep its credibility. Too bad Greast eastern hotel offers poor service

sherylane V.
April 13, 2016
Worst hotel ever
The AC ws not working they gave us electric fan instead, stingy beddings, no wifi, no complimentary bottle of water, etc..

Jee C.
April 10, 2016
Run down hotel
Room is small, no free drinking water hall is smelly.