2015
Very good 7.3
Based on 2362 reviews

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About Great Southern Hotel Melbourne

Description

This modern boutique hotel, located in Melbourne's central business district, is affordable and elegant. Featuring a perfect location for both tourist and business travelers, guests are close to all the fabulous Melbourne attractions including the Melbourne Crown Casino, Southgate, New Quay, MCG, Telstra Dome, Federation Square, and more. The Southern Cross Station is also close, providing easy access to the entire city. Great Southern Hotel Melbourne is an interesting combination of colonial and modern influences with color schemes that offer a feeling of well-being.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Food & beverage

  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
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Policies

Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 22.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 27. Km
Internet Usage Fee: 22.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 256
Parking Fee (per day): 25 AUD
Time to Airport (Minutes): 45
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.1
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 6.9
  • Value for Money 7.5
  • Food/Dining 6.1

Edward D.
Australia
July 26, 2016
Reliable and consistent
I have been staying here for years . The location is convenient for airport access and all other cbd activities via tram or train. Rooms are totally adequate and clean but be sure to ask for a quiet location as front rooms can be noisy with the trams etc. Courtyard rooms are your best bet . The staff is always helpful and hospitable.

Edwina M.
Australia
July 26, 2016
I love staying at this hotel normally, but this room was filthy, curtins were dirty and should be to
Great place to stay but please tidy the place up and keep it clean!!!

Robin K.
Australia
July 23, 2016
Stay at Great Southern Hotel Melbourne
Room was tidy but unclean and not to a 4 star standard. I personally would rate this room as a 1 1/2 star. There was no mobile charging station provided or any soap or shampoo bottles in the room. There also was no mini bar provided in this room. I Wasn't impressed at all and won't be back. The bed was to soft and felt like a foam mattress only. Over all Poor Quility for a 4 sar hotel!

Kyile W.
Australia
July 23, 2016
Quick trip
It is fairly central to the Southern Cross train station and the convention centre which was handy. Room was comfortable but basis.

david M.
Australia
July 22, 2016
Not as good as it was
Stayed for 4 nights and was disappointed. The hotel has been re badged but unfortunately was well below par in regards to the room. We were moved on the last night after complaining and staff were very happy to help which assisted in overall review.

Geoffrey M.
Australia
July 22, 2016
Average stay
Average stay

Mark W.
Australia
July 21, 2016
Basic, Convenient but
wasn't thrilled with luggage storage charge (albeit modest) nor charged wifi. Aside from that great location for short visits given access to train, skybus etc. Clean and basic but acceptable for the price

Bernadette J.
Australia
July 18, 2016
Room smell
There were scuff marks all over walls, cob webs in the Windows. The room smelt as soon as you walked in. TV remote didn't work, shower was inconsistent with temperature. Cold water sink tap was dripping. Only 1 pillow per person, asked for 2 more and only got 1. Lamp was broken, had to pay for Internet and only 1 device able to use the Internet. Staff not friendly. Asked for them to call taxi, was told they probably wouldn't come because travelling in cbd. Not helpful at all.

Grant J.
Australia
July 18, 2016
think pentridge
smells of cigarette smoke (and I'm a smoker) in the room and throughout the building, no doona (!) just a sheet and a thin blanket with a spare in the cupboard... will not be staying here again.

Man L.
Hong Kong
July 17, 2016
No connection in the room
No connection in the room, poorly staff services, very small room


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