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About Great Southern Hotel Melbourne

Description

This modern boutique hotel, located in Melbourne's central business district, is affordable and elegant. Featuring a perfect location for both tourist and business travelers, guests are close to all the fabulous Melbourne attractions including the Melbourne Crown Casino, Southgate, New Quay, MCG, Telstra Dome, Federation Square, and more. The Southern Cross Station is also close, providing easy access to the entire city. Great Southern Hotel Melbourne is an interesting combination of colonial and modern influences with color schemes that offer a feeling of well-being.
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Features

Hotel Facilities

  • 24-hour front desk
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • restaurant
  • safety deposit boxes
  • smoking area
  • tours

Internet

  • Wi-Fi in public areas

Parking

  • car park
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Policies

Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.

Child and extra bed policy
Children 4-12 year(s) Must use an extra bed
  • Minimum age of guests is: 4 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 22.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 27. Km
Internet Usage Fee: 22.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 256
Parking Fee (per day): 25 AUD
Time to Airport (Minutes): 45
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Recent customer comments

Filter by traveler type
All reviews (2293)

Business travelers (270)

Couples (963)

Solo travelers (660)

Families with young children (86)

Families with older children (114)

Groups (200)

Very good
7.3
Hotel Condition/Cleanliness
7.0
Facilities
6.3
Location
8.8
Room Comfort/Standard
7.2
Staff Performance
7.0
Value for Money
7.5
Food/Dining
6.1

8.4 POOI L.
Australia
May 28, 2016
On conference
Good location, much improved place. Will recommend people.

6.8 Amanda T.
Australia
May 20, 2016
Too noisy
The balcony room contained very little insulation.... I heard when my neighbours arrived, when they dropped their suitcase, when they flushed the toilet and more. I was travelling for business, so a very disturbed sleep for me.

4.8 Haruhisa S.
Japan
May 21, 2016
WAY FAR TO BE 4 STAR.
Place is good .just around biggest station . Easy move . But Can not turn on heater . Seems can do , but can not for sure. We call to reception . Lady was very rude she show me remote and saying ?? ""So what?it is on "" and I explained that will be on when we choose air conditioner but when change mode to heater will be close. And she just left without anything and bring anther heater can move after 45 min later. This hotel reception people is not good service . They do not know service for sure . And it saying this hotel is 4 star !! For sure not 4 star !!!!!!!!! Especially , late night reception old guy is very very rude .be careful . Not only reception people that you have to be careful . I ordered non clean service . But every morning they come and open . So rude . One more things , I had to extend stay with this hotel 2 time . And at night I make a call to extend and won't check out. But you know what happen ? Every time get call at 10 am for check out and have to explain again . So tired . Not good management .no service . Have better place to stay seriously with this price. And , room always can hear sound from upper floor or trolly sound of cleaning cart .so annoying .

8.4 Peta S.
Australia
May 19, 2016
Thin walls & hard bed
The room is very good value for money and the location is brilliant. However the walls are thin and I had 3 very bad sleep nights because people watched TV or talked loudly well into the early hours each morning. On the 3rd night I phoned Reception at 12:30am, then again 1:30am. They did manage to resolve the matter, but the couple with the loud TV then decided to start an argument. This wasn't the staff's fault, the thin walls are the problem. Also the mattress was hard and I could feel the inner springs. Otherwise it was a good place to stay.

7.2 steven G.
Australia
May 21, 2016
Ok stay
Stayed in superior courtyard King. The heating was poor a lot scuff or dirty marks on walls. The bathroom was very modern and clean. U can hear every noise outside room cause outside echoes and mobile phone reception poor. Location Is good though. Buffet breakfast was nice

8.8 Lionel L.
Australia
May 20, 2016
Good location for train travellers.
Easy to access the various Melbourne points of interest via trams within a couple of hundred meters of the hotel. While the hotel is becoming a little dated inside and in need of some refurbishment in the rooms, we found it ideal for our purpose, being comfortable and economically priced. The restaurant attached to it had delicious meals suited to our budget.

8 Balageyan M.
Australia
May 15, 2016
Good
Was good

8 Bruce F.
Australia
May 15, 2016
Rooms small for doubles
Breakfast choices poor

9.2 TAN S.
Malaysia
May 14, 2016
Perfect location !!!!
I found out the room have a lot of dusk . Cleanliness can be improve! :)

9.2 Thanh N.
Australia
May 15, 2016
Great service and location. Would highly recommend
Had an enjoyable stay at this hotel during my 1 week in stay in melbourne. The hotel is opposite the southern cross station and is a great location. Staff were friendly and room was well cleaned.


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