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Great Western Resort Serpong Hotel & Convention Center

JL. MH Thamrin KM 2.7, Tangerang City Center, Tangerang, Indonesia (Show on map)

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"1. localation next to the highway, easy and quick exit. ..."

  • Suresh, Singapore
  • June 27, 2015
  • Area: Tangerang City Center
  • Rooms : 135
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe 1 Bed Room
Deluxe 1 Bed Room
Deluxe 2 Bed Rooms
Junior Suite 2 Bed Rooms
Deluxe 2 Bed Rooms
Junior Suite 2 Bed Rooms
Family Suite 3 Bed Rooms
Family Suite 3 Bed Rooms
Family Suite 4 Bed Rooms
Family Suite 4 Bed Rooms
Penthouse 5 Bed Rooms
Penthouse 5 Bed Rooms
Royale Penthouse 6 Bed Rooms
Royale Penthouse 6 Bed Rooms

 

When would you like to stay at this hotel?

Features of Great Western Resort Serpong Hotel & Convention Center
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

shops

smoking area

tours

Sports and Recreation

fitness center

golf course (within 3 km)

outdoor pool

pool (kids)

water sports (non-motorized)

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Indonesian

 

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Well-placed in the business, sports, shopping area of Tangerang city, Great Western Resort Serpong Hotel & Convention Ce provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 1 km away, and it normally takes about 15 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Great Western Resort Serpong Hotel & Convention Ce ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Guests can choose from 135 rooms, all of which exude an atmosphere of total peace and harmony. The complete list of recreational facilities is available at the hotel, including fitness center, golf course (within 3 km), outdoor pool, pool (kids), water sports (non-motorized). Whatever your purpose of visit, Great Western Resort Serpong Hotel & Convention Ce is an excellent choice for your stay in Tangerang.
Well-placed in the business, sports, shopping area of Tangerang city, Great Western Resort Serpong H ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Stay for free if using existing bedding.

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
15 USD

Check-Out Until
12:00 AM

Distance from City Center
1 km

Distance to Airport
11 km

Non-Smoking Rooms / Floors
yes

Number of Bars
1

Number of Floors
30

Number of Restaurants
2

Number of Rooms
135

Room Voltage
220

Time to Airport (Minutes)
15

Year Hotel Built
2009

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.1

from 63 reviews

Value for Money
6.0
Location
6.8
Staff Performance
6.2
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.1
Food/Dining
5.6
All reviews (63)
Sort by:
Suresh P. Business travelers Singapore, June 27, 2015
hotel so-so. nothing great.

1. localation next to the highway, easy and quick exit.
6
stay was okay but the cleaniness is something. the smell of dampness in the lifts , along corridors and the room is bad. stanch smell in staff/cargo lift was horible. the left over eating plates along the corridtors not cleared by staffs for over 48 hours. as a regular traveler and staying in hotels - this hotel cannot be 4 star hotel. all this maybe becuase i was in this hotel during fasting month.
Vernon Y. Business travelers Singapore, February 13, 2015
Great Western Feb Review

Staff, Location,
5
Surianti Y. Groups Singapore, October 5, 2014
amenities maintainance need to be improve

swimming pool, friendly staff, location
4.7
Not that pleasing cos the family room is not well-maintain. Need more improvement on hygiene and maintainence. We were only impress with the staff commitment to ensure our stay was plesant...but still the hotel facility failed. Aircon not working. Blackout.
David R. Solo travelers Australia, July 15, 2014
Wrong Choice

Two Bedroom for price of one.
4.7
Booked this hotel outside of the city in the hope of having a bit of peace and quiet in a nice setting. Unfortunately the hotel is in the process of renovations and not all facilities are available. In fact the ones I wanted the most. Garden, Pool, Sauna, Etc.. The room was very good. Even being an unrenovated room. The renovated rooms are even better (I peeked at some of them ) Booked a one bedroom and received a two bedroom. View is great. So if you just need a room and are by yourself then this is ok at the moment. Come back later if you want to use facilities outside the room and/or have a family to entertain.
David R. Business travelers Indonesia, June 20, 2014
Strategic to Tangerang-Merak-Jakarta access

The Location, Water park, facility
7.7
The location is very strategic, easy to access Jakarta-Tangerang-Merak Toll Road. The location is also nearby Malls. It also has a convenient store below, as it is also a condotel and apartment. The waterpark looks like magnificent, even I have not tried it. Surprisingly, the Wifi is available on every floor and have a good strength in my room, to support my productivity. However the bathroom is not so good and it is better to renovate
Carlos A. Families with young children Indonesia, June 15, 2014
Big Room with Great Hospitality

Big Room, Clean n Delicious Food
10
Alan C. Couples Malaysia, May 22, 2014
Average hotel,

Overall is average, nothing much...
5.3
It's impress me nothing for this hotel, its about 30 floors and only available 2 lifts and 1 of it is out of service. the room's air-cond is not cooling and it also using budget electronic Changhong. after that request to change the room, its almost the same not cooling and its having bad smell. the hotel room is not so clean, just walk in a moment the foot was full of dust.
Mag B. Business travelers United States of America, April 24, 2014
location, good size of room

location, proximity to airport, internet connection in the room
5.3
it was ok, nothing to brag about... you get what you pay for...
Suwardi H. Families with young children Indonesia, February 15, 2014
Standard Hotel

Swiming pool, place, and locations
5.7
nothing interesting in this hotel except swimming pool and easy access to this hotel
Dahriansyah J. Families with young children Indonesia, August 6, 2013
i ll be back on the next vacation

near to airport and nice for family
6.7
excellent with 2 room for you family is good enough and easy to reach airport
< Previous page 1 - 10 of 63 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • business
  • shopping
  • sports
Customer comments:
  • "Cheap" , "Clean and quiet" , "Superb staff"
Top attractions in the area:
  • DPR/MPR Building (4.0 Km)
  • Imperial Golf Club - Lippo Karawaci (4.4 Km)
  • Damai Indah Golf & Country Club - BSD (6.3 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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