My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • shopping
  • business
  • sports
    Customer comments:
  • "Cheap", "Clean and quiet", "Superb staff"
    Top nearby attractions:
  • TangCity Mall (3.0 Km)
  • DPR/MPR Building (4.0 Km)
  • Lippo Karawaci Street (4.0 Km)
  • Imperial Golf Club - Lippo Karawaci (4.4 Km)

Note: Distances are measured as a straight line.

Great Western Resort Serpong Hotel & Convention Center

JL. MH Thamrin KM 2.7, Tangerang City Center, Tangerang, Indonesia (Show on map)

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"Water Pressure, Air Condition &..."

GRACE, Malaysia October 24, 2015
Studio Suite 2 Bed Room

Features of Great Western Resort Serpong Hotel & Convention Center

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • golf course (within 3 km)
  • outdoor pool
  • pool (kids)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Situated in Tangerang City Center, Great Western Resort Serpong Hotel & Convention Ce is the perfect...see more Situated in Tangerang City Center, Great Western Resort Serpong Hotel & Convention Ce is the perfect place to experience Tangerang and its surroundings. The city center is merely 1 km away and the airport can be reached within 15 minutes. This modern hotel is in the vicinity of popular city attractions such as TangCity Mall, Lippo Karawaci Street, Imperial Golf Club - Lippo Karawaci.

Take advantage of a wealth of unrivaled services and amenities at this Tangerang hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Great Western Resort Serpong Hotel & Convention Ce is home to 135 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. The hotel's fitness center, golf course (within 3 km), outdoor pool, pool (kids), water sports (non-motorized) are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Tangerang, make Great Western Resort Serpong Hotel & Convention Ce your home away from home.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (76)

Business travelers (35)

Couples (6)

Solo travelers (10)

Families with young children (16)

Families with older children (5)

Groups (4)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (76)
Sort by:
GRACE T. Business travelers
Malaysia, October 26, 2015
Security Conditions

Water Pressure, Air Condition & mattress
Michael S. Business travelers
Canada, October 19, 2015
Better than I thought it would be

Location, Comfort and Cleanliness
Well I visit Jakarta quite a lot, about 2-3 times a month but I have never stayed in this part of Jakarta. I was there for a conference and decided I would try this place out as it was nearby. Although it seemed like it took forever to get checked in, after that it was great. Everyone was very friendly and hospitable. My room was more of an apartment type deal, but that was great. It had everything I needed and when I asked for an iron the staff brought it to my room right away. If you are a bigger person like me then you may have a little bit of a tough time in the washrooms as they seem slightly cramped, but other than that the location is great, as it is close to anything you want and I was very happy with my stay there! I will certainly stay there again.
yoko Y. Couples
Indonesia, October 12, 2015

Food, Location and WIFI
hendry G. Families with young children
Indonesia, September 28, 2015
cozy hotel with nice environment

the room big and complete aminities, the food is good and the location is perfect
I have great holiday there, the price is cheap in weekend with bonus free waterpark for kids, good food taste and perfect location. it is very easy to reach tangerang and to reach gading serpong even to jakarta. there is also good restaurant arround there such ayam goreng nyonya suharti, nelayan resto and so on. there are indomaret and alfamart also to provide our needs. the hotel also give welcome drink with special taste not like other hotel with cheap orange, the room is clean and tidy plus they provide huge mineral water. so far we are pleased to stayed there.
Jusak R. Families with young children
Indonesia, September 16, 2015
Good enough

Good service, good price,
Brian P. Business travelers
Indonesia, September 14, 2015
Dirty Floor? Check! Brown-ish Water? Check!

Affordable Agoda Rate, Spacious Room, Okay Breakfast
You read the title right, oh one more thing, care for some baby roaches to accompany you on your breakfast? They have it too, don't worry! I will not lie, the Agoda rate for this hotel is even a half of its walk-in rate, which is a sweet deal for a business occupant like me, - for a ridiculously spacious room with a 5 pax breakfast! Sounds to good to be true, eh? Probably, since the surrounding businesses of the hotel are practically non existent, I am kind of amazed to see the hotel is (sort of) well maintained, up and running decently. But as you can tell, a not so busy hotel tend to have some drawbacks, dirty floor, brown-ish water, not so hygienic restaurant, and not to mention clueless staffs. But hey, you get what you paid! So, it's not so bad after all.
Fanny S. Families with older children
Indonesia, August 14, 2015
Meet the budget

Convinience, breakfast included, accomodate family in a room
Just what we expect for the price we pay. Not really new hotel, slow check in, bed pretty clean, sofa uncomfy, breakfast pretty nice.
SURESH M. Business travelers
Singapore, July 01, 2015
hotel so-so. nothing great.

1. localation next to the highway, easy and quick exit.
stay was okay but the cleaniness is something. the smell of dampness in the lifts , along corridors and the room is bad. stanch smell in staff/cargo lift was horible. the left over eating plates along the corridtors not cleared by staffs for over 48 hours. as a regular traveler and staying in hotels - this hotel cannot be 4 star hotel. all this maybe becuase i was in this hotel during fasting month.
Vernon Y. Business travelers
Singapore, February 15, 2015
Great Western Feb Review

Staff, Location,
surianti Y. Groups
Singapore, October 08, 2014
amenities maintainance need to be improve

swimming pool, friendly staff, location
Not that pleasing cos the family room is not well-maintain. Need more improvement on hygiene and maintainence. We were only impress with the staff commitment to ensure our stay was plesant...but still the hotel facility failed. Aircon not working. Blackout.

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