Excellent 8.3
Based on 59 reviews

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About Green Mango Hotel

Description

Located in the lovely area of Old Quarter, Green Mango Hotel enjoys a commanding position in the culture, shopping, sightseeing hub of Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Green Mango Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, chapel, shrine, convenience store can be enjoyed at the hotel.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including kids club, garden. Enjoy unparalleled services and a truly prestigious address at the Green Mango Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

For kids

  • kids club

Food & beverage

  • grocery deliveries
  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • shared kitchen
  • restaurant [halal]

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • shrine
  • chapel
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • fireplace
  • family room
  • garden
  • nightclub
  • library
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • infirmary
  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • doorman

Business & money services

  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 10
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 7.7
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 8.7

Rhea V.
Canada
November 30, 2015
Loved our stay at Green Mango!
The staff was outstanding! The food was exceptional and the room was huge!
We loved our stay at the Green Mango. The staff was outstanding and accommodated all our needs. They were excellent with our young son and went out of their way to make sure everything was perfect for us. The food was delicious. We ended up eating most of our meals in the restaurant to accommodate our son's nap times and we were not disappointed. We enjoyed it so much we rebooked with them after our cruise in Halong Bay.

pai K.
Singapore
November 24, 2015
will
overall ok, accept for air condition in the entire place needed urgently.
Huge room , friendly staff.

Jorgen R.
Denmark
February 07, 2015
Fantastic staff and food and location
Staff, food and location
Green Mango is situated in the Old Quarter and fantastic for exploring this area. The atmosphere of the hotel is great due to the great staff who seems to enjoy their work and have fun. The manager welcomed us just from the start and was very interested in our stay. The breakfast and dinner was very good served in their nice backyard....a great place to stay

Lesley M.
United Kingdom
January 15, 2015
A wonderful hotel
location, room, staff
We had a wonderful stay at the Green Mango hotel and enjoyed every minute we were there. The staff were very helpful and provided us with a map, which they used to circle the attractions and the quickest route to get there. The room was incredible, very big and spacious. There were 2 big double beds in the room, one was larger than the other. There was also a living area which consisted of a sofa, tea, coffee, water and fruit, as well as a TV. The bathroom was very big and clean. There was a lovely bathtub and a separate shower. Lots of items were provided in the bathroom, such as combs, shampoo, body wash and toothpaste. When we arrived I was sick and the staff were so helpful at pointing out where the nearest pharmacy was. One member of staff, Chin, helped me to find the pharmacy and then translate so I could get the medicine needed, thanks! The restaurant and bar were fantastic and very beautifully decorated. The food is a little expensive though, so if on a budget I'd advise eating out somewhere else for cheaper. The food is very nice though. I think that the hotel should actually be rated as a top 3*, rather than a 2*.

Brett D.
United States
January 14, 2015
Great little hotel
Location, Food, Service
We stayed in this hotel as a family of 5. Room was fairly large considering there was 5 of us. Food was great and the staff was very accommodating. My only complaint was a lack of a curtain over the large bathroom window. We would definitely stay here again!

Susanne S.
United States
October 07, 2014
5 Star Customer Service
Customer Service; Restaurant; location
Green Mango Hotel is in a class of it's own. Incredible value and customer service. I would recommend this hotel and restaurant to anyone visiting Hanoi. Tucked away in an excellent location it provides all the customer service you would expect from a 5 star hotel. The rooms are clean and well-appointed. The family suite is perfect size for families. Well done Green Mango!

John W.
United Kingdom
August 04, 2014
Attractive Hotel in Very Convenient Location
Trendy arttistic decor, very large rooms available with antique style bath, close to the cente of the Old Quarter
Fabulously friendly staff, some fabulously large rooms with striking décor, beautiful bar and restaurant. Dinners delicious, breakfasts cold and greasy. Stair carpet worn thin and lets down the otherwise beautiful appearance of the hotel. Love this little place.

John W.
United Kingdom
August 04, 2014
Pleasant Stay at the Green Mango
The decor in the public areas, welcoming staff, great location for nearby sites and nightlife
We have stayed here many times but this time wasn't quite as great as before even though we still had a pleasant stay. We had booked a stunning room for a friend of ours as a surprise as she was holidaying with us. It's massive, very beautiful, with sofa, slipper bath etc. We really thought we were treating her. But when they took her to the top floor where we have stayed many times, there had obviously been an accident and there were large patches of white bleach stains over their beautiful dark polished floor. As usual the downstairs areas were very attractive on the ground floor where the hotel has it's beautiful bar and restaurant but the rest of the hotel is now starting to needing some care and attention. The stair carpet is worn with holes and is threadbare - it always has been but I guess we noticed it more because of the bleach stains and when we entered our room, a light bulb had blown, there was no toilet paper in sight and the complimentary toiletries were half empty. We also had to phone and ask for help to open the shower door which had become wedged shut. In fairness it was very clean and the staff were extremely welcoming and friendly. The breakfasts are always a bit disappointing which is amazing as the evening meals are wonderful, but this time I discovered, that there are different chefs for the breakfasts, lunches and dinners. I would comment on the breakfast in detail but that would be mean as before, threadbare stair carpet aside, we have always had a beautifully looked after room, with attention to detail and always been made wonderfully welcome. In view of this I'll say nothing more about our last visit, but we had chosen it to spoil our friend, but instead I felt a bit embarrassed about things. It is a lovely hotel, the staff are great and the restaurant and downstairs décor is lovely. They just need to look after the refurbishment of the hotel side of things and take note of attention to detail.

Stephen D.
United Kingdom
May 24, 2014
Brilliant.
Food location wonderful staff
We previously stayed in Hanoi in another Hotel for 9 nights and came across the green mango on our first night. and ate there every night after that. We left for Thailand for 2 weeks and when we returned decided to stay at the Green Mango. We had a comfortable air conditioned room wonderful staff, and the best of food, as a same sex couple we were treated with utter respect and I am pleased to say we left having made fabulous friends.

jane C.
United Kingdom
April 03, 2014
disappointed
location,breakfast,staff friendly
our first night was in the family room which was pretty dreadful. dirty walls,shabby bed linen,lights flickering in the night. we then asked for another room which was very stylish and large but gloomy, air con didn't work, safe didn't work,water intermittent. compared to where we are now was very over priced for vietnam. we wouldn't stay here again.



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