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Green Mango Hotel

18 Hang Quat Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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"Customer Service; Restaurant; location..."

  • Susanne, United States
  • September 28, 2014
  • Area: Old Quarter
  • Free Wi-Fi

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Room Types
Standard Room
Standard Room
Superior Room
Superior with Balcony Room
Superior Room
Superior with Balcony Room
Deluxe Family Room
Family Room
Deluxe Family Room
Family Room


When would you like to stay at this hotel?

Features of Green Mango Hotel

24-hour front desk

24-hour room service

airport transfer



coffee shop


family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shuttle service

smoking area


Sports and Recreation


kids club


free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken




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Ideal for fun and relaxation, Green Mango Hotel is located in the Old Quarter area of Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Hang Ngang Hang Dao, Museum Of Independence, Old Quarter are just some of the attractions available to visitors.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as kids club, garden. Whatever your purpose of visit, Green Mango Hotel is an excellent choice for your stay in Hanoi.
Ideal for fun and relaxation, Green Mango Hotel is located in the Old Quarter area of Hanoi. From he ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Recent customer comments

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from 56 reviews

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Staff Performance
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All reviews (56)
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Jorgen R. Families with young children Denmark, January 28, 2015
Fantastic staff and food and location

Staff, food and location
Green Mango is situated in the Old Quarter and fantastic for exploring this area. The atmosphere of the hotel is great due to the great staff who seems to enjoy their work and have fun. The manager welcomed us just from the start and was very interested in our stay. The breakfast and dinner was very good served in their nice backyard....a great place to stay
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Lesley M. Solo travelers United Kingdom, January 6, 2015
A wonderful hotel

location, room, staff
We had a wonderful stay at the Green Mango hotel and enjoyed every minute we were there. The staff were very helpful and provided us with a map, which they used to circle the attractions and the quickest route to get there. The room was incredible, very big and spacious. There were 2 big double beds in the room, one was larger than the other. There was also a living area which consisted of a sofa, tea, coffee, water and fruit, as well as a TV. The bathroom was very big and clean. There was a lovely bathtub and a separate shower. Lots of items were provided in the bathroom, such as combs, shampoo, body wash and toothpaste. When we arrived I was sick and the staff were so helpful at pointing out where the nearest pharmacy was. One member of staff, Chin, helped me to find the pharmacy and then translate so I could get the medicine needed, thanks! The restaurant and bar were fantastic and very beautifully decorated. The food is a little expensive though, so if on a budget I'd advise eating out somewhere else for cheaper. The food is very nice though. I think that the hotel should actually be rated as a top 3*, rather than a 2*.
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Susanne S. Families with older children United States of America, September 28, 2014
5 Star Customer Service

Customer Service; Restaurant; location
Green Mango Hotel is in a class of it's own. Incredible value and customer service. I would recommend this hotel and restaurant to anyone visiting Hanoi. Tucked away in an excellent location it provides all the customer service you would expect from a 5 star hotel. The rooms are clean and well-appointed. The family suite is perfect size for families. Well done Green Mango!
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John W. Couples United Kingdom, July 2, 2014
Pleasant Stay at the Green Mango

The decor in the public areas, welcoming staff, great location for nearby sites and nightlife
We have stayed here many times but this time wasn't quite as great as before even though we still had a pleasant stay. We had booked a stunning room for a friend of ours as a surprise as she was holidaying with us. It's massive, very beautiful, with sofa, slipper bath etc. We really thought we were treating her. But when they took her to the top floor where we have stayed many times, there had obviously been an accident and there were large patches of white bleach stains over their beautiful dark polished floor. As usual the downstairs areas were very attractive on the ground floor where the hotel has it's beautiful bar and restaurant but the rest of the hotel is now starting to needing some care and attention. The stair carpet is worn with holes and is threadbare - it always has been but I guess we noticed it more because of the bleach stains and when we entered our room, a light bulb had blown, there was no toilet paper in sight and the complimentary toiletries were half empty. We also had to phone and ask for help to open the shower door which had become wedged shut. In fairness it was very clean and the staff were extremely welcoming and friendly. The breakfasts are always a bit disappointing which is amazing as the evening meals are wonderful, but this time I discovered, that there are different chefs for the breakfasts, lunches and dinners. I would comment on the breakfast in detail but that would be mean as before, threadbare stair carpet aside, we have always had a beautifully looked after room, with attention to detail and always been made wonderfully welcome. In view of this I'll say nothing more about our last visit, but we had chosen it to spoil our friend, but instead I felt a bit embarrassed about things. It is a lovely hotel, the staff are great and the restaurant and downstairs décor is lovely. They just need to look after the refurbishment of the hotel side of things and take note of attention to detail.
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Stephen D. Couples United Kingdom, May 21, 2014

Food location wonderful staff
We previously stayed in Hanoi in another Hotel for 9 nights and came across the green mango on our first night. and ate there every night after that. We left for Thailand for 2 weeks and when we returned decided to stay at the Green Mango. We had a comfortable air conditioned room wonderful staff, and the best of food, as a same sex couple we were treated with utter respect and I am pleased to say we left having made fabulous friends.
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Brett D. Families with young children United States of America, April 12, 2014
Great little hotel

Location, Food, Service
We stayed in this hotel as a family of 5. Room was fairly large considering there was 5 of us. Food was great and the staff was very accommodating. My only complaint was a lack of a curtain over the large bathroom window. We would definitely stay here again!
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Timothy D. Solo travelers United States of America, March 31, 2014
Good vibe, great restaurant and bar, quiet street

Breakfast, restaurant and rooms.
Quite nice, great location and good vibe in the restaurant/bar/lounge.
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Jane C. Couples United Kingdom, March 30, 2014

location,breakfast,staff friendly
our first night was in the family room which was pretty dreadful. dirty walls,shabby bed linen,lights flickering in the night. we then asked for another room which was very stylish and large but gloomy, air con didn't work, safe didn't work,water intermittent. compared to where we are now was very over priced for vietnam. we wouldn't stay here again.
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Elise K. Couples United States of America, February 12, 2014
great location

location, helpful staff, breakfast
It was great except for the water. One day we didn't have hot water, the next day we had no water at all. Hotel was very accommodating- we used another room to shower, but both days we had plans and had to leave early, so it put us behind. Other than that, the staff were very helpful and the location in the old city is fantastic. I'd stay there again. Sometimes things happen when you are in Asia and no one has control over them.
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John W. Couples United Kingdom, December 8, 2013
Attractive Hotel in Very Convenient Location

Trendy arttistic decor, very large rooms available with antique style bath, close to the cente of the Old Quarter
Fabulously friendly staff, some fabulously large rooms with striking décor, beautiful bar and restaurant. Dinners delicious, breakfasts cold and greasy. Stair carpet worn thin and lets down the otherwise beautiful appearance of the hotel. Love this little place.
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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.9 Km / 11 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.0 Km)
  • Noi Bai International Airport (21.0 Km)
Customer comments:
  • "Good location" , "Nice rooms" , "Very helpful staff"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.0 Km)
  • Hang Ngang Hang Dao (0.2 Km / 3 min walk)
  • Old Quarter (0.3 Km / 4 min walk)
  • Cha Ca La Vong (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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