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Very good 7.7
Based on 2311 reviews

Recent customer comments

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Very good



based on 2311 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

5.3 Mark A.
Philippines
August 14, 2015
Ok ok
Location location location
Ok

7.7 ferdinand C.
United States
August 12, 2015
Smart deal
Clean, shopping, area
It was very relaxing and comfortable stay where you can shop closer and dine in for a 2 minute walk.

4 Adrian A.
Singapore
August 10, 2015
Disappointing !!
Not applicable
Disappointing !! Terrible service !! Things don't work !! Internet doest work and need to call for help every time when using Internet !

9.3 Rowena P.
Philippines
August 08, 2015
Convenient location, excellent service
Location, great customer service, value for money
Thanks Elan....we always enjoy our stays at your hotel.

2.3 SCOTT N.
United Kingdom
July 30, 2015
Not very good.
We used to like this hotel 6 years ago when it was new. This used to be our favorite hotel in Manila before. The management didn't maintain their standards. Now it is just bad. We booked a junior suite and the room is so small for a suite. There is no view. When you look at the window, you see the firewall of the building beside it. The internet doesn't work. There is no medium towel and no hand lotion. You can see dust at the back of the bed. Housekeeping needs to be thorough in vacuuming. Plus housekeeping rings the doorbell at 3pm to check if somebody is inside the room, what was that about??? There is no food in the breakfast buffet. We had to leave at 8am in the morning to go to the airport because we can't stand being inside the room. Take note our flight is at 7pm in the evening. That's how bad it is. Overall,we are never going back to this hotel. I wouldn't recommend it to my friends either.

7 alessandro L.
Indonesia
July 27, 2015
Decent hotel
Strategic location, clean at reasonable price

7.7 jhanda S.
Singapore
July 23, 2015
Short stay
Location price n comfortable
Ok good

6.3 Ramon N.
Philippines
July 19, 2015
We have a brief stay.
Cleanliness
Overall ok

8 Jonalyn A.
Philippines
July 18, 2015
Nice location,near to shopping mall and restaurant
Nice staff...good accomodation..
Very good

6 Chris S.
United States
July 18, 2015
Mr.
Location
Middle of the road at best