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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good



based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Raquel B.
Philippines
February 16, 2015
Feb. 14 Staycation
its accessible and near a shopping center.
Good

Raquel G.
Australia
February 12, 2015
I like the friendliness and politeness of thstaff.
Location, rates and friendliness of staff.
Comfortable,convenient to go everywhere,and good size rooms.

HERSHEY C.
Philippines
February 10, 2015
Good sleep. Nasty view.
very comfortable bed, pillows & comforter. Good-sized Executive room. Nice bathroom & good-working airconditioning system.
Our room had a nasty view, though. The lobby was not THAT welcoming. People were camped there for the good internet wifi signal. We did not have a working internet signal/reception in our room.

Charlemagne C.
Philippines
February 05, 2015
Clean Hotel
Clean, centrally located, good staff

Charlemagne C.
Philippines
February 05, 2015
Clean Hotel
Clean, centrally located, good staff performance

John T.
Singapore
February 01, 2015
Cleanliness always an issue
location only
Been staying at this hotel because of the location and lesser traffic compared with much better hotels in ortigas. The cleanliness has always been an issue especially the beds. I've been bitten by bed bugs almost every visit to this hotel.

Jerry R.
Philippines
January 27, 2015
Great location and price
Location, price, free parking

Cesar A.
Philippines
January 26, 2015
Elan Hotel
Location

melissa L.
Canada
January 25, 2015
dont stay here
location
Well first off, the room we wanted was not avail when we checked in so they upgraded us to the 27th floor we tried wifi and found out it was 5php/day. So we bought it and ut took 3 people separate times to try to fix wifi this took 3hrs of our time. We called front desk to complain.so they upgraded us to the 37th floor where wifi didnt work again..my husband quite frustrated , asked the front desk if any of the top floor rooms had wifi and she said none of the rooms had wifi only available at lobby. My husband said why didnt you just tell me in the first place. Not a great start for sure. The greenhills mall was just across hotel but was next to an in avoidable sketchy corner. Not very comfortable at night. The free breakfast was so bad they should have paid us to eat it...mushroom soup for breakfast. Food was never replinished..i could only have eggs and bread because thats basically all they served. I sat and watched several tourists walk around the food and sat down with empty plates ..breakfast was a joke and dissappointing. My daughter got very sick and throwed up so we had to use the towels..at check out an attendant had to check the room..he saw the towels and saw the stain and said it wouldnt come off he proceeded to wash the towel in the sink..i came up to him and said my daughter was sick and we had to use them and i am not going to pay for anything. I will never stay here again..poor service ,lousy food and i didnt feel safe. Also taxi drivers found the hotel difficult to find

Anthony T.
Philippines
January 23, 2015
Centrally located
5mins to shopping and dining places