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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good



based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Joshua M.
United States
December 24, 2014
Wake up and take care of your customers
Location
The inept manager's inability and unwillingness to help patrons was profound. The manager that we worked with seemed to have just woken up, and was a cranky baby throughout the process... Barely was able to help and complained about our needs and the inconvenience it was causing him. Stay classy!

VALERIANO P.
Philippines
December 22, 2014
Location, location, n location........
Location......
Ok......

Saliza H.
Malaysia
December 20, 2014
nice view
Near shoping area, convinient food area & good entertaiment

francis C.
Malaysia
December 20, 2014
vocation
shopping,location and food
Good

Leah M.
United States
December 19, 2014
poor front desk service
only location
Check is stated at 2 pm. I arrived late and check in 5:15. I was told to wait 10 mns because room was not ready and they are preparing. after 20 mns. I complain and was given key. Upon going to room, room was hot ac was shut off. What preparation was being done??? What the hell was the 20 mns wait for?? Also buffet breakfast was cold.. rice, meat ... Ugh... I would rather eat and spend money on McDonald's than to it that food.. sorry but mot so good experience.

Mark A.
Philippines
December 16, 2014
One of the best 3star hotel within the metro
Room is big but aircon is old, great location and customer oriented staff
Well, big room. Good people. Great location. Bad airconditioning. Very comfy bed. Awesome amenities.

AGNES M.
United States
December 15, 2014
A pleasant stay
location, service and cleanliness
Pleasant, convenient except for the traffic.

Arthur A.
Philippines
December 14, 2014
Only the location is good :(
proximity to greenhills shopping area, only.
hotel security was rude, treats guests as "suspects/criminals" and not as guests. Uniformed guard accosts guests entering the hotel main door, asking rudely "where are you going?" Of course i am going to my room! I am billeted here. This rude incident never happened to me in the many hotels i have been to, in the philippines and abroad. Even smaller and un-rated pension inns do not do these rude welcome to guests, but at Elan Hotel, this seems to be standard practice. This unwelcoming attitude to hotel guests is only applicable to military camps, or private office buildings, but this Elan is supposed to be a hotel, so naturally people with unfamiliar faces enter the hotel everyday. Also, aircon unit at room 3715 was old, noisy and trips-off very often. The only good about this hotel is its location and its proximity to my business appointment at greenhills.

Si O.
Malaysia
December 06, 2014
Best location and nice view
Spacious room and hotel location
Comfortable and clean. Very near to greenhills shopping mall and eatery.

Jansen P.
Philippines
December 05, 2014
Good service
Accessible, good service, good parking
Pleasant!