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Greenhills Elan Hotel

#49 Annapolis St. Greenhills, San Juan City, San Juan, Manila, Philippines (Show on map)

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Area: San Juan Number of Rooms: 76

Recent customer reviews

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Very Good

7.7

based on
1961 reviews

Value for Money
7.8
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (1961)
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Tan C. Couples Singapore, April 20, 2013
Not that fantastic

near shoppin mall and food
4.3
wifi in the room down for the two nights of stay. not easy to catch a cab during certain times. took us more than an hour to get a cab in the nearby shopping mall. noisy aircon
Annah R. Business travelers Philippines, April 18, 2013
Comfortable hotel and close to shopping

Very near to Greenhills shopping center
6.3
Vicky S. Solo travelers United States of America, April 18, 2013
Just okay

Room size, nice bathtub, cheap
6
Upon check in I realized I needed cash and had to leave the hotel to find an ATM as there in not one there. The area was pretty seedy and I was approached numerous times by beggars. Also, could not use the pool as there was a private party going on and it was taken up by a group of 10-year-olds and their families. While it wasn't a terrible place, I'd not stay here again.
Claudio A. Couples Philippines, April 17, 2013
Peace and Quiet

Clean, Comfortable and Nice Location
8
It was a great stay except for eering housekeepers that continues to knock in your room every morning for a security check. Beddings and other stuffs to be cleaned were ignored such as a cup of coffee and other litters. Bedsheets and bath towels were not freshly replaced.
Jesse R. Solo travelers United States of America, April 16, 2013
close to shopping so it is convenient

location, massage, clean room
5.3
My stay this time is not good due to poor customer service. Front desk staff should step up and be more customer-service oriented. all they seem to care is to take payments, give your keys and nothing else. There is hardly any smile on their faces. The lost and found section should be in contact with the Front Desk for items left by hotel guests in the room, so when guests call back to inquire, Front Desk has the information available. Housekeeping cleans the room right after the guests leave so can turn over left items immediately.
Maria W. Families with older children Australia, April 16, 2013
Fantastic, enjoyable and definitely very satisfied

Value for money, great location for shopping and entertainment.
8.7
As always, then and now Élan Hotel is always the Hotel I have in mind where to stay in Manila. It is a place that you can do almost everything at a walking distance. Most of all, you feel safe and so relax that everything is just in front of you.
Mary A. Couples Philippines, April 15, 2013
okay for a short stay in the city

near a large shopping complex, good restaurants nearby, has cooking facilities for travelers on a budget
6.3
Paulo J. Solo travelers Philippines, April 15, 2013
Very comfortable stay.

Location provides magnificent view of Manila, have small swimming pool for kids, walking distance to Shopping Malls.
8
Ebrahim S. Couples Bahrain, April 14, 2013
Great hotel if interested on shopping

It is quet, nice for shopping and if interested on all kind of food.
6.3
It was nice to be in this hotel if you like shopping and good food. The only drawback is being far from the main city and the airport. Room cleanliness is another factor that need to be improved. If you look under the bed in any room, you will find it very dirty.
Geoffrey D. Couples New Zealand, April 13, 2013
3 WORDS=horrible,a nightmare,dreadful experience

its ok that it is close to shopping mall,near restaurants,movie theatres
3.7
a nightmare though our room was upgraded didnt help at all,discovered staff was having a nap inside our room,4 of them didnt even say sorry,no cleaning done,dusty,my husband found cockroaches on the floor,worst thing is the bed was not made up properly,it was obvious that they were on our bed before we even arrived,aircon in the room was too hot cant adjust it,my husband was sick and he gets worst by staying there.We tried to order food and we end up changing what we like because its not available.

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Customer Reviews - Greenhills Elan Hotel, Manila

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