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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good



based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Howli W.
Taiwan
January 19, 2014
so so nothing too special
location,
location is good. room is ok. but staffs were not too friendly.

Monique J.
Australia
January 17, 2014
Great location but disappointing service
Location, water pressure, large room
The location is great and it's a minutes walk to Greenhills shopping centre which was perfect for us as we wanted to do market shopping. However, we were most disappointed by the service offered to us by the staff. Before arriving at the hotel I had sent an email to them about an issue (this was more then a month before our stay) and I received no reply to the email and no acknowledgment that I had sent the email to them upon checking in. The staff were rude and non attentive as we checked in. While we were there staff where taking the guest lifts in between floors and taking their cigarette breaks at the rooftop pool. Our room wasn't cleaned well at all and at one stage during our stay we weren't given towels. While we can deal with the room not being cleaned to a perfect standard, we cannot deal with the rudeness of the staff and their attitude towards their guests.

James H.
Australia
January 14, 2014
Great Hotel Great Location Superb Value
Location, Ambience Value for Money
It was central and I could conduct my business interests whilst my partner participated in shopping/dining with friends in a safe and friendly environment

Peter H.
Germany
January 10, 2014
Excellent Hotel for Shopping in Greenhills
Location - as we was just for shopping and dining in Greenhills

Tadahiro Y.
Japan
January 06, 2014
good location for shopping
large room, nice city view, close to shopping area
It was nice staying at this hotel, especially the location. This hotel is located right across Greenhills shopping center. If you like shopping, bargaining stuff, then I would recommend this hotel. The room has big window to be able to see the city view of ortigas. I was satisfied with this hotel room.

Michelle Z.
Philippines
January 05, 2014
should have stayed home.
the hotel us very near the mall.
The first room given was at the 3rd floor, im sorry but if ill stay in 3rd floor room i could have just stayed home. We asked to be transferred and only 1 room is available and its only in 5th floor so i said thats fine compare to 3rd floor room facing the WALL.

Katherine M.
Philippines
January 04, 2014
elan hotel is a budget friendly hotel
room, food and location
i feel at home at this hotel because the setup is like a condo.

Katherine M.
Philippines
January 04, 2014
san juan area
clean, near greenhills and large rooms
the hotel is old but maintained its cleanliness, the staff is well trained especially those in housekeeping department.

Katherine M.
Philippines
January 04, 2014
near greenhills, very accomodating staff, clean
walking distance to greenhills
i will definitely stay here when im in manila. thanks!

Claudio A.
Philippines
January 02, 2014
Peace and quiet
Nice location, clean room and great satff