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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good



based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Dickson L.
Philippines
December 26, 2013
Close to shopping center
location, location, location
Our stay was excellent except no free wifi and the aircon was very noise but the front office transfer us to another room. This is my seven stay so i very familiar with the hotel. My major concern is the wi-fi which they charge 200 pesos a day even budget hotel have free Wi-Fi or nearly all hotel in major cities this is the only drawback why some businessman wont stay in this hotel. I hope next time i stay the wifi will be free wifi will be the most important amenity.Pls Pls Pls we want free Wi-Fi.

mark M.
Philippines
December 25, 2013
Fun, enjoyable and relaxing stay
clean room, friendly staff, centrally located
Our stay at Greenhills Elan Hotel was a very fun, enjoyable and relaxing one. My friends and I enjoyed the clean and nicely designed room. The hotel is near the business area of Makati, not only that, also close to shopping areas and nice restaurants in the city. The staff was friendly and attentive to our needs. Overall, I can rate this a 5/5 stay at this hotel. I will definitely reserve in the future at Greenhills Elan Hotel to have a stay with my family and bring in more friends. Thank you!

Marcel S.
Switzerland
December 25, 2013
Not so happy with this hotel
Close to restaurants, shopping centers, and banks, nightlife.
1. We were first given a room with tiny cockroaches and they transferred us to another room. The toilet and bath is not nice. I can tell that the bath area can cause accident and water comes out when you are taking a shower. The cabinet has no dividers. The room has no complimentary Wifi wherein most of the hotels here in Metro Manila provides free Wifi access. Wifi access would costs PHP 200 for 24 hours and wether you use it or not, the time will be running. 2. We encountered a not so attentive receptionists, where she forgot to make a follow up where was the stroller of our son and she also forgot to tell the room cleaners to clean our room.

Reynaldo P.
Philippines
December 24, 2013
stress free
location location location

Juleene R.
Philippines
December 24, 2013
Great location, friendly staff
Location, staff, price
My family stayed for one night. The room was big and spacious, just as described. The staff were helpful and accomodating. The hotel was located at walking distance from the Greenhills Shopping center, which was great because we went there for christmas shopping. Check in and check out was smooth and fast. Our room had a very nice view of the city. I will definitely stay there again.

Ermenilda H.
Philippines
December 21, 2013
Convince for shopping & reasonably price
Location for shopping & price point
If your needs is all around Greenhills , then this place is just right , no hassle for driving, just a stone throw away for shopping & eatery.

Danny B.
United States
December 20, 2013
My stay was a relaxing and enjoyable one.
Soft bed, location to shopping, nice staff
This is my third stay at this hotel and it was as good as the first. The hotel is located near the Greenhills shopping complex for easy access to shopping and dinning. The staff is always friendly when checking in or out. The only bad experience was the Internet in the room. I paid for one day of Internet and the maintance person came and fixed it but it went off again in about 20 minutes. At least when I meantioned it the next day they didn't charge me even though I told them I would still pay.

RANELIZA S.
Philippines
December 17, 2013
Ou room was so hot
location, big room
I was disappointed because our room was hot and I have been informing the front desk and housekeeping about it. They told me that they will send a technician in the evening but nobody checked on us. Waking up in the morning was terrible because it was hot and it ruined my vision of a good overnight stay. You see, even though the accommodation was at a discounted price, we still deserve a value for our money. And I think that this time, Elan hotel failed to do that. Last year our stay was a nice experience that's why I booked again. It was a big disappointment this year and I don't think I'll consider coming back again.

kristine M.
Philippines
December 17, 2013
I had a nice stay at this hotel.
location location location
Had a nice stay at the hotel. Only drawback is the internet connection (Poor wifi and you have to pay per day). Parking sucks at this hotel as they can only accommodate 10 parking spots (first come first serve basis). I also don't like how they don't shampoo the carpet. All in all i would rate this hotel as 7 because of the location.

Yuanchun L.
Taiwan
December 16, 2013
The experience was OK.
Close to shopping center, easy check-in, friendly staffs.
Overall it was a good experience. However, the swimming pool can be a little cleaner (leaves at the bottom & surface).