arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 2311 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2311 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

4.7 Carlito I.
Philippines
August 26, 2013
Bad experience
I did not find any best about this hotel
On August 21, Wednesday morning I took a bath very early in the morning, 5:15 A.M. because I have to travel to other Region in Luzon. While I was taking shower on the bath tub I slipped and fall into the edge of the bath tub hitting my right side upper chest. During that time, the pain was bearable even after breakfast at their restaurant 6:15 in the morning. Upon checked out at 6:45, I told the front desk what happened and informed them that the bath tub has no anti-slip they just told me that I did not put the rubber mat. I reiterate my message to them that please check what they can do about it so that what happened to me will not happen to other guest. Since I thought it was only a bruise I continue to checked out from the Elan Hotel. On the way to Laguna, I told my friend what happened to me in the hotel since the pain started to aggravate. He called up the Hotel and was referred to the Supervisor who told us that it is no longer there responsibility because I already checked out and blaming me that it happened because I did not put the rubber mat on the bath tub. I told him I did find the rubber mat on the 3rd day but despite of this he keep insisting. So, how do you like to stay in that Hotel? Me, never and don't stay there if you are in Manila.

8.7 Nerissa A.
Philippines
August 25, 2013
Fantastic and fun
near the shopping mall, nice and clean room, good dining experience
It was fantastic and fun. I enjoyed shopping. There were a lot of cheap shops. The best shopping experience. The restaurants were awesome.

7.7 WILLIAM L.
Philippines
August 23, 2013
No frills, good location, clean and spacious room.
Location, location, location
Was comfortable for a brief 2 nights stay. Good location, centrally located in Metro-Manila. Very accessible to places of interests - shopping centers, churches, business offices.

5 Bonianne A.
Philippines
August 21, 2013
Not well maintained hotel
Location, price and surroundings
At check in we had to wait a while before a staff member was able to accomodate us. We had to change rooms because the room that was originally given to us was very poor looking. The tv was small and a conventional tv. The aircon was very noisy and the wind outside was blowing in. But at least we were changed to another room. But the room was smaller. There were 2 complimentary drinking water bottles.

6 Miriam A.
Philippines
August 21, 2013
Not so bad
Close to shopping malls, budget hotel, fine dinings are within the vicinity
Just right for an overnight stay. Close to shopping malls...

7.3 Dorothy J.
Canada
August 20, 2013
centrally located
cleanliness, central location, nice staff
okay, central location, clean room but problems with airconditioning

7.7 Dorothy J.
Canada
August 20, 2013
centrally located
cleanliness, central location, nice staff
okay, central location but problems with aircon is a constant

6.7 Harriet L.
Philippines
August 15, 2013
Clean Rooms, Near Shopping Areas
Clean rooms, neaar shopping areas, business districts, walking distance to restaurants
The hotel price was somewhat reasonable, very close to shopping malls, walking distance to good restaurants, its just that there is no wifi in the room. friendly staff, clean rooms, would definitely go back again in the future.

7.7 SEOW C.
Singapore
August 15, 2013
Very good.
Comfortable room, good location, close to restaurants & shops
Very good. Got upgraded to a bigger room. Only issue is the hotel wireless internet connection which was down. Had to go to a restaurant nearby to read emails, troublesome.

7.7 SEOW C.
Singapore
August 15, 2013
Good. Wireless internet an issue.
Close to restaurants and shops of interest
All was good except hotel always experience wireless internet connection problem. Most of the time the wireless connection is down.