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Very good 7.7
Based on 2322 reviews

Recent customer comments

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Very good

based on 2322 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

Gloria T.
April 25, 2016
Poor Room service
I stayed at ellan for almost 6days apparently the room services was not good ! Bath Towels , face towels ,Bed Sheets and Pillow covers supposedly will change every other day but it so happened room services staff did not ! And the bath room Flooring Rugs it took 5 days before they change it. Until on my last nite stay they took the Face Towels and never give no ones in my room! DiSppointed so much! Also on my 1st day I eat Breakfast at ellan cafe so much Disapponited also on the restaurant staff, they give a table whose uncleaned and I am calling the attention of the waitress they just wipe the table but then never The clean as to be ,and the setting of coffee sugar/ cream my God all of them was used ones! I did stayed April18-24,,2016

Michelle J.
April 25, 2016
Great experience
The room was spacious. It was clean. I was first worried about the airconditioners because of what I've read in the reviews. But I was not disappointed. There were 2 split type aircon in our room. They are all working in excellent condition. I just suggest to add more food options in the breakfast buffet.

Kok S.
April 25, 2016
clean, good location, staff friendly
breakfast is almost same everyday. not nice.

Brighitte V.
April 19, 2016
Excellent location, accessible

Kirby L.
April 17, 2016
Great stay as usual!
Elan can always be relied on, but be sure to book early because it can get full easily, as there are only limited rooms.

Patrick G.
April 16, 2016
Excellent Stay!
I love the room you guys gave me so thats 5 star quality. Breakfast is really good. The whole room is the best! Definitely going back when i get back to the philippines!

cheryl R.
United States
April 11, 2016
Good place

Jang K.
South Korea
April 11, 2016
Bad hotel at goood location
Old, Dirty, no good foods for breakfast.

Rafael O.
United States
April 10, 2016
Great stay but internet didn't work
Tried on several occasions to request internet service but the hotel could not repair. Otherwise I enjoyed my stay and location of hotel.

John T.
April 09, 2016
Very bad! !
Rooms not clean, breakfast disappointing and Internet totally impossible to connect.