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Very good 7.7
Based on 2336 reviews

Recent customer comments

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Very good

based on 2336 reviews
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.8
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Rafael O. from United States
Business travelers
Stayed 7 nights in April 2016
Great stay but internet didn't work
Tried on several occasions to request internet service but the hotel could not repair. Otherwise I enjoyed my stay and location of hotel.
Reviewed April 10, 2016

John T. from Singapore
Business travelers
Stayed 3 nights in April 2016
Very bad! !
Rooms not clean, breakfast disappointing and Internet totally impossible to connect.
Reviewed April 09, 2016

Andrew N. from United States
Business travelers
Stayed one night in March 2016
great location
excellent value
Reviewed April 05, 2016

Jaclyn C. from Philippines
Families with young children
Stayed one night in April 2016
Unsatisfiable stay
We arrived at the hotel 1:35 pm. I told the front desk we will check in at 2pm But its is already 2:25 the room is not yet ready. This is just the first disappointment. The female front office staff are like dumm people. They do not know what they are doing. Until one male front desk finally helped me. The room is spacious with kitchen, study table and a small sofa. But the aircon is very noisy. Every 3 minutes its stop and creates a disturbing sound because of this my daughter had trouble sleeping. The bed is hard and not comfortable to sleep in.i also felt there was some needle like bites in me from the bed or the comforter. Furthermore , the carpet is dirty. Good thing there was a bath tub and the bathroom is nice. Also the kitchen. The swimming pool is also satisfactory. The elevators are quite fast . Four functioning elevators. So, if ever i will come back at this hotel, i have to think hard. It was unpleasant experience.
Reviewed April 05, 2016

Kendall M. from United States
Solo travelers
Stayed 2 nights in March 2016
I stay at this hotel several times per year and now they do t provide spa services. Getting a massage everyday was something I looked forward to as I travel 2-3 weeks per month. It would be nice for them to continuing with spa services because myself and my fiancé enjoyed it.
Reviewed April 02, 2016

PATRICK C. from Philippines
Business travelers
Stayed 2 nights in December 2015
Good location
Good location. Walking distance to greehills shopping center
Reviewed March 31, 2016

Apple L. from Philippines
Stayed one night in March 2016
Improve on customer service
Location is good
It was not a very pleasant experience. We were able to check in past 2pm, after several follow ups from the reception. Front desk officer who talked to me was pleasant. The aircondition inside the room is not working properly, it doesnt get comfortably cold. The food during breakfast was okay, not something that we would be eating again. Service was not good, there were a number of food in the buffet that were not refilled, and when i told the staff, they were not aware, they do not monitor.
Reviewed March 31, 2016

Claudio A. from Philippines
Stayed one night in February 2016
Perfect Location
This place suits our needs in terms of location where everything you may need is reasonably reacheable.
Reviewed March 30, 2016

credo R. from Philippines
Families with young children
Stayed one night in March 2016
A 3star hotel
The buffet breakfast are good. Their facilities like the pool and gym are also good.
Reviewed March 28, 2016

Jimmy W. from China
Stayed 3 nights in March 2016
The view, the swimming pool, the staff service, th
The view, the swimming pool, the staff service, the bathroom, the room essentials are very good. The only problem is the dripping and noisy airconditioner.
Reviewed March 27, 2016