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Prem B.
Groups
Malaysia,
March 6, 2013
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overall good, staff pleasant, would return there again
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Sambashiva N.
Groups
India,
February 15, 2013
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very well maintained hotel, great service
good location, good rooms, very clean, helpful staff,
9
It was a brief stay and din have anything to complain about, except for the airport transfer, which was charged double to what we found outside. May be thats what hotels charge .
But other than that no issues with the hotel. Its definitely recommended.
Sightseeing/Attractions Tip:
We din visit but were told pondi market is located nearby and is very interesting.
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Pantithai K.
Groups
Singapore,
November 5, 2012
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Beautiful place served with a smile
Good food and clean atmosphere
9.3
My stay was made wonderful by the friendly staffs who were always there to happy me whenever i needed help. From the front desk staff to the door man all don a beautiful smile which makes the guest at easy and want to be back again.
Shopping Tip:
Near most of the shopping area.
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Noboru M.
Groups
Thailand,
November 1, 2012
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It take a long time to check in.room is smell and bed is moist.
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Santhiambal S.
Groups
Malaysia,
September 22, 2012
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Good Service
Service, restaurant ambience and food quality, ambience at the lobby
8.7
The size of the room was good, but we were not happy with the bathroom compared to GRT Regency in Madurai.
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Ramani P.
Groups
Sri Lanka,
May 13, 2012
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Recomendable Hotel
Lobby area, helpful staff
8.3
the hotel is ideally situated close to both t nagar and city centre shops. the hotel lobby area is welcoming, staff are very attentive and helpful, the room size is quite adequate and clean. although the toilet is clean, the chipped bath tub needs attention/replacement. overall we had a very comfortable stay and would not hesitate to re-visit or recommend to other travellers.
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Varun R.
Groups
India,
February 1, 2012
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Too bad
Food, and stay where good but thefront office is a crap
7
I checked in on the 31st of Jan and also intimated them thati will be extending my stay for 2 more days and asked them to block my room and will confirm the check out date once I go ourpt and come back, as it was the hospital work I didn't know how long it's gonna take so I was late but reached at 6pm and called the front office and told them that I am staying, and as the shifts were changed they refused me staying Nd says thT the hotel is booked and the duty manager said that, we will have to wait till morning, and then in themorning at 8am he calls me and says I have to vacated the hotel at any cost, even though I was convincing him to give me one more day , he refused with out hearing what I was saying, this was the worst experience and the front office promised me that they will keep the room for me until I return back from the hospital. But they never did so........I will not toleerate this type of response so I checked out and went to my aunts place........
I will not recommend this hotel, they r not professional and do not keep their word, and very rude.....
Hotel Feature Tip:
None
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Mangala G.
Groups
Singapore,
July 7, 2011
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Great location - good location for shopping. Rooms need to be upgraded. Friendly staff
Shopping Tip:
Very convienient for shopping.
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Kasturi A.
Groups
Malaysia,
March 18, 2011
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Fantastic hotel and excellent service with a smile
front office, travel desk, complimentary ride to GRT Jewels,room service,housekeeping,nice lobby and wonderful staffs
10
Memorable stay...definately my choice of stay for my next visit. The rooms were ready with complimentary chocolates and water bottles...plus free fruit platter.
Hospitality started the moment we arrived at the hotel. Since my mom was unable to walk a wheel chair was waiting upon our arrival. All staffs greeted us with a smile.
Hats off to the travel desk operators and excellent drivers...they are the best 'annas'.
Worth the money paid...
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Meena B.
Groups
South Africa,
March 16, 2011
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staff have great attitude
Situated walking distance to shops, the gym and spa
10
The staff very friendly enguiring how can they assist to make my stay comfortable.
The hotel foyer clean and neat, staff always dressed presentable
The food is always a variety, so you don't miss home food
Food was always discussed how it is prepared and request if you prefer spicy or not.
Rooms comfortable and neat, complimentary water, fruit and cookies offered
I've recommended to friends and family
Hotel Feature Tip:
Always negoiate friendly staff would reconsider pricing
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