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Excellent 8.5
Based on 4594 reviews

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Excellent



based on 4594 reviews
  • Cleanliness 9.1
  • Facilities 8.4
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 8.4
  • Food/Dining 7.5
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Mohamad R.
Singapore
August 10, 2016
Excellent service....Wonderful experience...
Excellent location...Ease of finding places to eat...

Patrick K.
Singapore
August 09, 2016
Over-Rated Property
This is not a true hotel per se. The office tower owner simply carved out 3 floors (11-13) and convert it into hotel rooms. While the rooms are reasonably comfortable and of the right size, it is not sound proof and traffic noise from Jalan Tun Razak is obvious and loud enough (24 hours throughout) to affect sleep quality. For business travellers, never ever order any room service as it is a clear rip-off in terms of the price and portion served. Except for the lobby floors staff who are attentive and accommodating, the rest of the staff (especially F&B staff) are still wanting in terms of their service mentality. Lodge a formal complaint about their F&B service but no response nor reply from the hotel management at all...

Wong J.
Malaysia
August 08, 2016
Good
Happy with the service

Christopher A.
Malaysia
August 08, 2016
Strategic Location
Best place to crash if you're planning to spend the night out in KL. We stayed here and partied at ZOUK KL. Very very satisfied with the hotel.

Baiti J.
Malaysia
August 08, 2016
pleasant stay
i had a great time staying here.

Shi Y.
Malaysia
August 06, 2016
Nice and will return
very convenient and will definitely return

Shi Y.
Malaysia
August 06, 2016
clean and safe
clean and safe hotel to be at, and convenient also

Liao J.
Singapore
August 05, 2016
GTower
Easy access to anywhere. great

Liao J.
Singapore
August 05, 2016
GTower
Clean great easy access

Low L.
Malaysia
August 02, 2016
Simply Awesome
The service here is what every hotel should aim at getting. Staff is super efficient and extremely helpful. The rooms are plush and the pillows are really amazing. Location is fantastic. Right in the heart of KL City yet easy enough to exit KL without much hassle. Really worth every penny!