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Recent customer comments

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Excellent



based on 4593 reviews
  • Cleanliness 9.1
  • Facilities 8.4
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 8.4
  • Food/Dining 7.5

Mohamad R. from Singapore
Business travelers
Stayed 2 nights in August 2016
Excellent service....Wonderful experience...
Excellent location...Ease of finding places to eat...
Reviewed August 10, 2016

Patrick K. from Singapore
Business travelers
Stayed 2 nights in August 2016
Over-Rated Property
This is not a true hotel per se. The office tower owner simply carved out 3 floors (11-13) and convert it into hotel rooms. While the rooms are reasonably comfortable and of the right size, it is not sound proof and traffic noise from Jalan Tun Razak is obvious and loud enough (24 hours throughout) to affect sleep quality. For business travellers, never ever order any room service as it is a clear rip-off in terms of the price and portion served. Except for the lobby floors staff who are attentive and accommodating, the rest of the staff (especially F&B staff) are still wanting in terms of their service mentality. Lodge a formal complaint about their F&B service but no response nor reply from the hotel management at all...
Reviewed August 09, 2016

Wong J. from Malaysia
Couples
Stayed one night in August 2016
Good
Happy with the service
Reviewed August 08, 2016

Christopher A. from Malaysia
Couples
Stayed one night in October 2015
Strategic Location
Best place to crash if you're planning to spend the night out in KL. We stayed here and partied at ZOUK KL. Very very satisfied with the hotel.
Reviewed August 08, 2016

Baiti J. from Malaysia
Couples
Stayed one night in July 2016
pleasant stay
i had a great time staying here.
Reviewed August 08, 2016

Shi Y. from Malaysia
Couples
Stayed one night in June 2016
Nice and will return
very convenient and will definitely return
Reviewed August 06, 2016

Shi Y. from Malaysia
Couples
Stayed one night in May 2016
clean and safe
clean and safe hotel to be at, and convenient also
Reviewed August 06, 2016

Liao J. from Singapore
Business travelers
Stayed one night in July 2016
GTower
Easy access to anywhere. great
Reviewed August 05, 2016

Liao J. from Singapore
Business travelers
Stayed one night in July 2016
GTower
Clean great easy access
Reviewed August 05, 2016

Low L. from Malaysia
Solo travelers
Stayed one night in July 2016
Simply Awesome
The service here is what every hotel should aim at getting. Staff is super efficient and extremely helpful. The rooms are plush and the pillows are really amazing. Location is fantastic. Right in the heart of KL City yet easy enough to exit KL without much hassle. Really worth every penny!
Reviewed August 02, 2016