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Guam Plaza Hotel

1328 Pale San Vitores Road Tamuning, Tumon Bay, Guam (Show on map)

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Area: Tumon Bay Number of Rooms: 505

Recent customer reviews

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Good

7.2

based on
86 reviews

Value for Money
7.0
Location
8.9
Staff Performance
6.6
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.1
Food/Dining
6.3
All reviews (86)
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Matthew R. Solo travelers United States of America, October 7, 2012
Well worth the money

Great location and a clean, comfy room
8.3
Located right on the beachfront and within walking distance of major shopping and entertainment areas, the Guam Plaza Hotel is well worth the little extra money. Helpful service and a nice clean room allow you to really kick back and relax before heading to the beach or going shopping.
Tora M. Solo travelers United States of America, September 25, 2012
Out of date

area around the hotel
2.7
This was the worst room ive ever stayed in the Guam area. the rooms have no internet, and the 36 inch flat screen was more like a 12inch flat screen. All of the upgrades for this hotel was done in the common areas and not in the room which should be the selling points. I took three cold showers because the water was never hot on any day that I was there. For the price of this hotel stay at the one behind this property, its better, cheaper, and comes with WIFI in the rooms.
James G. Couples United States of America, April 12, 2012
Great location, but very poor facility

Location
4
The hotel room is very small and out of date. Stayed only one night, had to shift to another near by one.
Joann C. Couples Philippines, April 9, 2012
super great location! The best location in guam.

best location
8
the hotel is short on staff so don't expect room service at night. It's a budget hotel. but the room is clean and great location. Also, it doesn't have a water pot for heating hot water for your tea or coffee. You have to go downstairs to buy water and heave it heated in the convenience store.
Hotel Feature Tip: if you're the type who needs hot water at night, bring your own boiling pot. The room doesn't have any.
Zhang Q. Couples China, April 8, 2012
good bed, small pool

good bed
8.3
good staff, good service and comfortable bed. But inconvenient to drink water
Mitzi P. Couples Philippines, April 2, 2012
location is good but never again!

stores near hotel
7.7
yes the location is good, there's jp superstore whre u can buy lots of souvenir items, perfs etc, mcdo, fridays.. but there r lots of things i dont like abt ds hotel..no wifi, room doesnt even have slippers & dont even dream of having a coffee in d mornin coz they dont have thermo pot, no free bottled water (its d only hotel iv been to w/out free complimentary bottled water.. great!) I dont like soap & shampoo in a dispenser coz im pretty sure a lot of guests hv used it, theyl charge ur local calls,no airport transfer we arrived @ 4am cab is 20$ to or from hotel..staffs are nice tho, but Ill go for another hotel next tym..
Shopping Tip: just walks away from dfs, the plaza, underwater world, hard rock cafe etc
Douglas H. Business travelers United States of America, March 21, 2012
Good hotel with great service

convienent to everything.
9.3
Good location central to restaurants, shopping, nightlife. Rooms clean (i was in older section)and rooms are well maintained, friendly staff. No wi-fi service - i was travelling for business. Shopping located on premise with easy accesability. Room has a very firm bed which i enjoy.
Hotel Feature Tip: No wi-fi service
Nelson B. Couples Canada, February 20, 2012
nice location

good location
8
We arrived early and the hotel was flexible enough to let us check in early. The room was clean but thats pretty much about it. Good enough for a transit but the hotel can provide at least free wifi in the lobby, which is the standard in otl these days.
Tungu C. Solo travelers United States of America, December 4, 2011
Great location _ Lovely hotel

good location, beautiful hotel, department stores and restaurants located downstairs adjacent to the lobby
7.7
the twin beds were extra - extra firm, to firm for me. no view of the ocean or beach but the location was good.
Shopping Tip: Don't worry if you forgot to pack, all the shopping you need is downstairs adjacent to the lobby (department store, market, restaurant).
Robert T. Families with older children Philippines, November 1, 2011
Super Proficient Housekeeping Staff

Strategic Location, Helpful Hotel Staff
7.3
Our family is pleasantly surprised to find the location of our hotel very strategic. We are beside Duty Free Galleria and JP Store. The hotel room is mediocre but the housekeeping staff more than compensate the inadequacies of the hotel amenities. They got a bunch of wonderful housekeeping women who are always smiling and helpful! The breakfast in the coffee shop is below par. Coffee is awful!!! Again, the staff in the coffee shop makes your morning pleasant because they are friendly and attentive. For the shopping-minded folks, this hotel can be a good option.

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