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Habtoor Grand Beach Resort & Spa - Autograph Collection

Al Sufouh Jumeirah Beach, Jumeirah Beach Residence JBR, Dubai, United Arab Emirates (Show on map)

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Area: Jumeirah Beach Residence JBR Number of Rooms: 446

Recent customer reviews

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Very Good

7.8

based on
25 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
8.2
Families with young children (25)
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Hisham F. Families with young children Saudi Arabia, March 24, 2015
Check in could be better

Location. Swimming pool. Al Basha resturant
9
Location was great, swimming pool was spacious with warm water and the sliders in the kids swimming pool were so much fun. My two comments are that check in was slow we had to wait till 3:00 O clock to check in although the booking says 2:00 o clock The other comment is that the seating area on the beach is far away from the beach itself that you should leave your stuff away from you which i didnt like
Aziz T. Families with young children Kazakhstan, December 2, 2014
Will never come back to the hotel
4
The staff is unhelpful. Promissed to give me the blanket, I was reminding for three days, but the blanket was not brought. They ignored the sign "don't disturb" and called the door bell, and if you don't open, they knoked the door loudly just to check the minibar. Every day! Why they do not check minibars while making up the rooms, as other hotels do? The beach beds are far away from the sea. The hotel is out of date. But the main thing is that the windows cannot be open. So it is stifling in the rooms, uncomfortable. Wet clothes get dried 5-6 days! Exensive wifi. Definetely will never advise the hotel and will never come there again
Talal A. Families with young children United Arab Emirates, October 6, 2014
Crapy hotel good pool for the kids

pool
3.3
it was very bad stay. dirty rooms with dirty toilets. less than average furniture. construction was infront of our balconey and no one warned us. lousy room service its like wanna be hotel. however the pool was the only thing forgiving all the bad stuff their our kids enjoyed the slides in the kids pool thats the only reason we stayed in that hotel .
Ibrahim Y. Families with young children Egypt, September 6, 2014
Great vacation

Beach, swimming pool n dining
9.3
Great expeience for all family Have 4 years & 2 years old kids had tons of fun
Dr M. Families with young children Egypt, June 26, 2014
Great stay .. nice swim pool and waww beach

Beach, room and pool
8
Great stay .. nice location and lovely beach and pool
Emin B. Families with young children Azerbaijan, May 7, 2014
Entertainment in one place

brunch, pool, all-in-one services
8.7
It was quite good stay, considering that my children still missing it. I liked brunch near the pool with different type of meal 3 times a week, entertainment part, good location. Buses can take you to Emirates Mall and back (schedule to be provided at reception desk). While I was in communication with Al Habtoor team, they promised to upgrade my room, but when we arrived such service wasn't provided (as well as complimentary fruit basket - 3 apples in the plate:)) But overall, will stay again.
Pamela R. Families with young children Philippines, May 25, 2013
SUPERB! I soooo loveee it!

Pool,beach,food
9.7
Awesome place...love to comeback refreshing day at the beach enjoying the food at night all the staff are very accomodating...
David A. Families with young children France, April 19, 2013
Great location and great facilities

Location, facilities, service
7
Very good stay, great beach, good pool, this is the perfect hotel for a family vacation in Dubai
Ahmed B. Families with young children Egypt, February 23, 2013
Excellent location but poor services

Location
6
The hotel has an excellent location, near JBR lovely beach but the service is not up to 5 star standards. The children facilities are good and the pool is a state of the art.
Sami A. Families with young children Lebanon, December 31, 2012
Great Disappointment

The location is great and the beach is wonderful
6
i have tried tens of hotels in dubai and very much aware of the quality service in 5 stars hotels. today, the habtoor grand isn't being taken care of or maintained on time. anything can go wrong from the kettle not working to bathroom's door stuck where intervention is needed. the hotel is very behind with technology. i didn't find the staff friendly enough.
Hotel Feature Tip: Internet is not fast enough and only one user is free!

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