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Hai Au Hotel

576 Cua Dai Road, Hoi An Ancient Town, Hoi An, Vietnam (Show on map)

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Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Guest Room
Area: Hoi An Ancient Town
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
499 reviews

Value for Money
8.7
Location
8.1
Staff Performance
8.6
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
9.0
Food/Dining
7.8
All reviews (499)
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Meng Y. Families with older children Malaysia, March 29, 2013
Beyong expectation

Good price, great staff and 4* room
7.3
Kimberly A. Families with older children United Kingdom, March 25, 2013
well-run, friendly...superb

buffet breakfast, location, room
10
Alexander U. Solo travelers Germany, March 23, 2013
Short visit to Hoi An

outstanding service, good breakfast, very close to ancient part of the town
8
Jennifer L. Couples United States of America, March 20, 2013
Charming hotel with great staff

Large room, friendly staff, great breakfast
9.3
Great stay,10 minute walking distance to the old district. Bike and motorbike rentals were available at a reasonable cost. Breakfast was one of the best i've had, even better than more "modern" hotels. Room was large, comfortable. Staff really helpful and tries to help you with whatever needs.
David G. Couples Australia, March 19, 2013
For a 2 star hotel you get what you pay for.

Friendly helpfull staff ,good breakfast,it had pool
5.7
Mattea L. Couples United Kingdom, March 18, 2013
Staff were fabulous, so friendly and helpful

The staff, the computer in the room and best breakfast in Vietnam
8.3
Lovely stay, arrived from the overnight bus at 7am and staff very helpful and checked us in to a bigger rooom that was available at that time as we were knackered without charging extra for this or making us change.
Eric M. Couples Australia, March 16, 2013
Very friendly & attentive staff.

Friendliness, cleanliness, good breakfast
8.3
We really enjoyed our stay & will definitely recommend it to family & friends.
Trinh P. Couples Canada, March 13, 2013
Friendly staff would stay again

Location, friendly staff,breakfast
8.7
Hotel was great for the value. The breakfast in the morning was a buffet style but always fresh and plentiful. Staff are very friendly, they even learn your name to greet you during the duration of your stay and are not pushy about going to the tailor with the same name. The room was nice with a decent sized washroom and balcony, even had a table top computer to use which was great with fast Internet and wifi.
Priya D. Couples United Kingdom, February 25, 2013
Attitude of the staff is 4 star!

Staff, well equipped rooms, cleanliness
7
This is really a great little hotel. Yes the rooms are a little tired but they are spotless and have everything you need, including a computer and a dvd player.The staff are fantastic and do everything to help you. They create a very friendly and welcoming atmosphere. And yes, they do all learn your names, eventually! If as another person has commented, it's to get you to book tours, you do have the option to book with someone else. Nobody is forcing you to use them. It's location is less than 10 minute walk to the centre. Think the breakfast selection could be better for Westerners but that would be the only grumble. 2 star hotel with 4 star attitude from the staff
Marie R. Groups New Zealand, February 24, 2013
Very friendly

Helpful reception, nice breakfast
9.3
Very happy with our stay at Hai Au hotel. The staff are obviously proud of their high ratings and make a strong effort to greet you with your name whenever you arrive or leave. Location is excellent, just on the edge of the old quarter. Would stay again.

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Customer Reviews - Hai Au Hotel, Hoi An

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