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Hai Au Hotel

576 Cua Dai Road, Hoi An Ancient Town, Hoi An, Vietnam (Show on map)

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Hai Au Hotel Hoi An - Guest Room Hai Au Hotel Hoi An - Suite Room Hai Au Hotel Hoi An - Bathroom Hai Au Hotel Hoi An - Swimming Pool
Area: Hoi An Ancient Town
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
486 reviews

Value for Money
8.7
Location
8.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
9.1
Food/Dining
7.8
All reviews (486)
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Brendan C. Solo travelers United States of America, October 30, 2013
Decent Enough

Location, Price, Staff
7.3
I originally booked for 3 nights, but fell in love with Hoi An and extended to 6 nights. The hotel was decent (again, enough for me to extend) and one of the budget places I could find that looked good. Showing up was kind of awkward because they've done away with their main entrance and now everyone enters (all the time) right through the restaurant. In typical Vietnamese fashion, greetings were always extremely friendly addressing me by name and everyone's conversational English was good. The staff was always helpful. The room was nice and spacious with a firm, but comfortable king bed, but it was kind of stark (no pictures on walls) and the big thing I didn't like was the main source of light was a long fluorescent tube on one of the walls. The bathroom left something to be desired, mainly the shower nozzle pointing at the wall and giving barely a trickle. And finally, their definition of "balcony" is very loose - I'm not even sure if it was 1m x 1m and there was no chance of putting a chair outside and hanging out. But, other than those things, I found the room to be fine and comfortable enough to stay the 6 nights. Breakfast was delicious, cruiser bikes were $1/day, motor bike $8/day, and although I ended up not using it, the pool looked nice. I had stayed at some nicer places in Vietnam for less money, but again, being one of the cheaper options I found in Hoi An, I was overall pleasantly surprised. If I come back to Hoi An someday, I'd consider Hai Au again.
Peter M. Couples United Kingdom, October 29, 2013
Solid budget hotel breakfast let it down a little

Price . location and pool
7
We stayed for three nights and the hotel met expectations. For Hoi An it is well positioned for both the old town and the beach and is good value even offering a swimming pool. The rooms are a little dated the drains in the bathroom had a unpleasant odor despite the best efforts of the staff to clean them. The breakfast was a buffet and was largely left exposed so was a bit disapointing given the number of flys around however it was included in the very reasonable price so you can afford to get something elsewhere and still save money on a more expensive hotel or get up at 6am when its first put out.
Hing-Yong C. Couples Malaysia, October 22, 2013
looked like an ancient city great feeling

put in a great effort to welcome us, very polite and helpful staff
8.7
Efforts to decorate our beds with fresh flowers and towels folded into a heart and 2 swans was enough to expect excellent stay.
Matthew B. Couples United Kingdom, October 20, 2013
Comfortable and friendly, away from main area

Friendly staff, good breakfast, clean and comfortable
8.3
Lovely hotel with friendly staff. Room was big and clean. Bathroom nice but shower was very low so have to squat or sit to get under it. Walking distance to old town but there are hotels right in the centre if that is what you are after. Breakfast was great. Good area in reception to sit and have a drink or use the computers. I would stay here again for sure.
Michelle M. Solo travelers United States of America, October 12, 2013
Wonderful time of rest and activity

The staff was incredibly friendly - took the effort to know your name. Internet fast and consistent - location excellent
9.3
I ended up staying an extra day because the facilities were good - the staff helpful in scheduling activities and onward travel. Overall a great experience would definitely go back
Peter H. Couples United Kingdom, October 10, 2013
Decent little hotel!

Easy, cheap, friendly staff
8
Seems they have been servicing backpackers/travellers for years and so are experienced in the game. Nice welcome and know your names quickly, great with food and day trip recommendations. Decent breakfast (banana pancakes are a must). The hotel is a little dated and so are the rooms - generally though they are absolutely fine and are clean. Shower is great, but only if you're 3ft tall - apart from that it's all good. The hotel is conveniently located (short walk into town and easy to cycle to the beach). Overall a good option if you're on a budget.
Lucy G. Couples United Kingdom, October 2, 2013
Comfortable and affordable

Service, breakfast, comfortable room
7.7
Comfortable stay with attentive staff. Definitely worth the money and a good base to explore the delights of Hoi An.
Pamela L. Couples Ireland, October 2, 2013
Lovely hotel

Good location, big rooms, friendly staff
8
The staff here were very friendly and gave us loads of information about hoi an. The breakfast had a good selection. Rooms were nice with towel and flower designs
Judy R. Couples Australia, September 22, 2013
Pleasant

Staff location food
4.3
Marie C. Couples United Kingdom, September 14, 2013
A little jewel

Staff, bed and location
9.7
We loved our stay here, we booked a superior double room for 2 nights and was very pleasantly surprised. The staff were great and always had a warm welcome and a big smile, in fact everything about this hotel was big including the breakfast and especially the bed. Great location for the old quarter of Hoi An, the beaches are a 10 minute ride away on a moped available from reception for a fair price.

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Hai Au Hotel Hoi AnHai Au Hotel Hoi An - Balcony/TerraceHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - BathroomHai Au Hotel Hoi An - Coffee Shop/CafeHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - ExteriorHai Au Hotel Hoi An - Swimming PoolHai Au Hotel Hoi An - ReceptionHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Guest RoomHai Au Hotel Hoi An - Suite RoomHai Au Hotel Hoi An - BathroomHai Au Hotel Hoi An - Swimming Pool

Customer Reviews - Hai Au Hotel, Hoi An

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