Very good 7.3
Based on 417 reviews

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About Hakaya Plaza Hotel


Whether you're a tourist or traveling on business, Hakaya Plaza Hotel is a great choice for accommodation when visiting Balikpapan. Situated only 22.0 Km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hakaya Plaza Hotel also offers many facilities to enrich your stay in Balikpapan. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas.

Step into one of 135 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service which can be found in some rooms. The hotel's recreational facilities, which include spa, massage are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Balikpapan, make Hakaya Plaza Hotel your home away from home.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • spa
  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Indonesian
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Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 75000 IDR
Check-In From: 11:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 22.0 Km
Number of Restaurants: 1
Number of Rooms : 135
Time to Airport (Minutes): 1
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for Money 7.2
  • Food/Dining 6.8

Ngurah K.
July 01, 2016

Janice L.
June 25, 2016
Dirty, staff no friendly, location not strategic
This hotel is located next to airport but the hotel is dirty, dark and staff not friendly at all. The breakfast is like 1 star hotel sad to say.

novy W.
May 28, 2016
clean and strategic place to stay
clean and strategic place to stay

May 27, 2016
friendly staff, central location & clean
friendly staff, central location & clean

May 27, 2016
Friendly staff, clean & good location
Friendly staff, clean & good location

Teuku A.
May 21, 2016
Near from airport
Pleasant Staff, Cleanliness, Location

Rachmad S.
May 09, 2016

Adriana S.
May 09, 2016
Cant find our booking with agoda
This is the 1st time i have this kind of experience when i made booking with agoda.. And because i cant call agoda indonesia the. I have to call agoda singapore. The staff from agida singapore is very nice and very helpful. She help me to sort it out with hakaya reservation. The hotel it self is nice.. And very near from the airport. They have free airport transfer, but you cant book it.. So when u arrived in balikpapan, you can call the hotel and ask them to pick you up.. And when you wanna leave, be ready at the front desk earlier.

Steve M.
United Kingdom
May 06, 2016
Great location to Airport
Breakfast is disappointing, speaking as a Westerner.

astrid S.
April 25, 2016
Cleanliness is awful
there was insect in the room, the bathroom curtain was old and dirty


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