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About Hakone Highland Hotel


The vicinities of Hakone Highland Hotel are dotted with tourist facilities and are a perfect starting point for travel in the area. The hotel grounds feature a vast, lawn-covered garden where you can kick back and relax to enjoy a leisurely time. In the vast 49,000m2 grounds is a garden full of green. On sunny days, take a stroll on one of the many walking paths.

At La Forêt, Hakone Highland Hotel’s French restaurant, the master chef offers cuisine steeped in traditional Grand Cuisine techniques, incorporating Japanese ingredients and cooking techniques to it. Using the Garden Broche firewood stove and paying great attention from ingredient selection to the cooking, prepare to be served perfectly harmonized and innovative cuisine.

All guestrooms are equipped with complimentary Internet access using the fastest connection speed. You have easy access to many sightseeing places such as The Hakone Open-Air Museum and Gotemba Premium Outlets. You can explore many activities in this area.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car power charging station
  • car park

Fitness & recreation

  • sauna
  • spa
  • massage

Swimming & soaking

  • hot spring bath

Food & beverage

  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping

Guest services

  • luggage storage

On-site facilities

  • gift/souvenir shop
  • garden
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club

Languages Spoken

  • English
  • Japanese
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Child and extra bed policy
Children 0-4 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 2138 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 74
Room Voltage: 100
Year Hotel Built: 1957
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 7.8
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 7.8
  • Food/Dining 8.0

kwok W.
Hong Kong
March 25, 2016
Spacious and clean room, nice hotel for relaxation
Superb hot spring, in particular the outdoor pool. Will come again. Thanks!!

United States
December 15, 2015
Comfortable hotel, good location, good value...
Staff was very accommodating, Rooms very comfortable, public baths were very nice...
It was a very relaxing and pleasant stay. 1. Hotel only has one restaurant open for dinner which is French Cuisine. A little pricy but the food was outstanding and presentation superb. Service was excellent. 2. They don't have a full (American) bar set up but one of the managers of the restaurant can make an excellent Martini! 3. you have a choice for breakfast whether it is American Style or Japanese so we did one of each for our two breakfasts. Each was very delightful, tasty, with nice presentation. 4. They don't have room service. 5. Taxis are pretty scarce after 6:00pm, having to wait at least 20 minutes for one to arrive. 6. There are a number of restaurants within a 10-15 minute walk or 2-3 minute car ride. 7. Would definitely recommend having a rental car as a number of attractions including Ashinoko (LAKE) is about 20 minutes from the hotel. 8. Lots of attractions within a 15-20 minute car ride.

Sandy K.
August 16, 2015
Fantastic resort
Food, good hospitality and comfort
The Pleasant and comfortable environment suitable for young children.

Zhengpin T.
July 22, 2015
Wonderful view, garden, and hot spring.
1. Huge lawn, 2. Beautiful garden path along the stream, 3. Nice hot spring facilities
Though better than average in Japan, the English ability of their waiters still has room to be improved.

Jeremy D.
United Kingdom
April 18, 2015
Very enjoyable onsen, spoilt by snow in April.
Onsen, gardens, haute cuisine
A hotel of contrasts. No internet in the room. Very enjoyable gardens, rendered dramatic by an unexpected snowfall in mid-April. At the bottom of the garden is an attractive bridge over a substantial river, and we sighted a bird we thought might be a crane. Super experience. No dining room - all meals are served in the haute cuisine French dining room. OK for breakfast (included in the room price, although the lack of choice palls after a while) but rather stretching the budget for other meals. Surprisingly chilly in public areas. The hot spring baths are superb, spacious, undoubtedly the most enjoyable experience here. The area as a whole has a lot to offer tourists, but on the main roads the buses stop running by 9 pm, and on quieter roads by 5.30. Taxis expensive. 45 mins to the Gotemba Premium Outlet Malls - all your duty free shopping in one day, like 3 Changi airports mashed into one.

Ka C.
Hong Kong
April 03, 2015
Big room but expensive
Near Bus Stop
A decent hotel near bus stop and the glass museum. But the rent is a but expensive and so as the breakfast. I suggest not ordering breakfast in the hotel but go to the cafe in the glass museum. The hotspring pools are nice but the security could be better as no staff was there and the men might actually go to the women's pools.

Chakrarin D.
April 15, 2014
A nice hotel
Easy to find,nice garden,great staff
The hotel is on the main road, so it is easy to find. It is so cloce to the glass museum. The staff are all great. Room is comfortable. Nice garden and great onzen.We love this hotel.The restaurant only serves the french food, but there are some restaurants you can find in the near area.

Alan M.
United States
May 01, 2013
Wonderful brief respite...
Location along bus line, the spa area, the walking areas
'Magical We thoroughly enjoyed our brief stay there. The spa areas were lovely and well-maintained. We enjoyed walking around the grounds. Our evening meal in the restaurant was superb; the wait staff was attentive without being over bearing.

Denise S.
April 14, 2013
Comfortable and spacious accommodation
Friendly staff; large rooms that can accommodate 3 adults; quiet and relaxing surrounds
Hakone Highland Hotel was exactly what my parents and I needed for our stay in Hakone. The hotel is conveniently located right near a bus stop. The Glass Forest is also just down the road. Overall a very comfortable stay.

Ang C.
April 05, 2013
comfortable hotel stay with strategy location
clean & comfortable, friendly staff
awesome, the most recommended hotel to friends as the hotel staff could communicate in english and always with smiling face.