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People love this hotel for:
    Nearest transport:
  • Hakonemachi Bus Station (0.1 Km / 2 min walk)
    Area recommended for:
  • sightseeing
  • family fun
  • romance
    Customer comments:
  • "Beautiful views", "Friendly and professional staff", "Good location"
    Top attractions in the area:
  • Ashinoko Lake (2.9 Km)
  • Mt. Hakone (4.6 Km)
  • Chisuji Waterfall (5.4 Km)
  • Hakone Kowakien Yunessun (5.7 Km)

Note: Distances are measured as a straight line.

Hakone Hotel

65 Machi , Ashinoko, Hakone, Japan 250-0521 (Show on map)

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Features of Hakone Hotel

Hotel Facilities

  • bar
  • coffee shop
  • elevator
  • facilities for disabled guests
  • gift/souvenir shop
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • vending machine

Sports and Recreation

  • garden
  • hot spring bath
  • massage
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel Description
Built in 1923 and sensitively restored to retain its period charm, this elegant resort on the shore...see more Built in 1923 and sensitively restored to retain its period charm, this elegant resort on the shore of Lake Ashi offers beautiful views and high-class service. Equipped with modern facilities, the stylishly understated Japanese and Western rooms have large windows overlooking the lake – some rooms also have views of Mount Fuji. Il Miraggio, the lakeside restaurant, offers European cuisine and the Yamazakura restaurant serves Teppanyaki dishes. At sunset, guests can unwind at the hotel’s hot spring open-air bath, Taikan-no-yu. The Hakone Hotel in Kanagawa is a 35-minute drive from the Odawara station. Book your room now at Hakone Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided.
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Recent customer comments

Filter by Traveler Type
All reviews (155)

Couples (70)

Solo travelers (17)

Families with young children (17)

Families with older children (31)

Groups (20)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (155)
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Sagar N. Families with young children
India, July 21, 2015
Good Hotel to Stay

Location, Ambience,
Djenitan D. Families with older children
Indonesia, July 23, 2015
Hard to find food

Near the sightseeing port
During my stay at Hakone Hotel there was bad weather at that time that the sightseeing port didn't operate, so just sleep at the hotel nothing to do. Also for the onsen, it is private one so have to book earlier and have to pay JPY 1,500 per person for the bath. The bath rooms are limited and depend on the availability.
watie K. Families with older children
Indonesia, July 27, 2015
Good place to stay

big room, good view, clean
I was good, my daughter like the room. Just quite far away so need to take bus to go out if you need to find food.
Pinida P. Groups
Thailand, May 11, 2015
the location is very convenience.

The location is very good, convenience. The view is very good near lake. The staffs can communicate English very well. If i have a chance back to Hakone I will stay in this hotel.
Rene G. Couples
Netherlands, June 09, 2015
a palace in Hakone with top view on Fuji

convenient,beautiful room and superieur service
We stayed in a suite looking to Fuji mountain. I think very good hotel in Hakone near by the Ashi lake and japanese gardens. Next time we donot hesitate to chose for the Hakone hotel Really top hotel
benedict H. Families with older children
Philippines, April 11, 2015
the view from our room was so nice

Very pleasant although very hard to find restaurant in the area
Wei L. Couples
Singapore, February 19, 2015
A convenient accommodation accessible to Lake Ashi

Located near Hakone-machi port. Nice view of Lake Ashi. Many restaurants nearby
The hotel is located 5mins walk away from the Hakone-machi port where you can board the cruise for Lake Ashi. There are also many restaurants nearby. While I was checking-in to the hotel at 9pm(very dark on the street), I have asked the staff if there is any restaurants nearby and I was told the nearest restaurant is 30mins walk away thus I was advised to eat the hotel breakfast buffet. I hope this was a miscommunication as the rest of the staff seems very helpful. It's a comfortable stay afterall.
Soo-Kee L. Families with young children
Malaysia, January 07, 2015
Amazing View of Mt. Fuji

The View, Big Clean Rooms and Great customer service
Beautiful scenic view over the lake, big comfortable clean rooms and near bus station and "pirate ships"
Theresa T. Couples
Singapore, January 06, 2015
Japan Trip Dec 2014

Friendly staff who speaks English fairly well and comfortable room.
Though we arrived a little late but the check in was fast and smooth so we were happy with the hotel.
Veronica C. Solo travelers
Singapore, November 28, 2014
Hotel with fantastic view and location

Location, view and private bath
It was the highlight of my one-week trip in Japan. Hakone hotel is most conveniently situated by the side of Lake Ashi and all its rooms have lake view. It is just next to the jetty to take the cruise on Lake Ashi on a pirate ship. It is also within 5 min walk to the old Hakone checkpoint, another attraction. The hotel has a private bath which comprises an onsen and a hot jacuzzi. We were given a welcome drink of hot orange squash with rum which was warm and delicious on a cold evening. The only downside is that you need to book and eat dinner at the hotel unless you are prepared to sit very early outside as the restaurants nearby close very early between 5 and 6pm.

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