Excellent 8.5
Based on 483 reviews

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About Hakone Suimeisou Hotel


Designed for both business and leisure travel, Hakone Suimeisou Hotel is ideally situated in Hakone Yumoto; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Sounji Temple, Hakone Yumoto Onsen, Odawara Yumoto Country Club are just some of the attractions available to visitors.

Hakone Suimeisou Hotel also offers many facilities to enrich your stay in Hakone. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, gift/souvenir shop, 24-hour front desk, luggage storage, Wi-Fi in public areas.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air purifier, complimentary tea, humidifier, linens. The complete list of recreational facilities is available at the hotel, including hot spring bath, spa, massage, kids club, table tennis. With an ideal location and facilities to match, Hakone Suimeisou Hotel hits the spot in many ways.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • spa
  • massage(s)
  • karaoke

Swimming & soaking

  • hot spring bath

Land sports

  • table tennis

For kids

  • kids club

Food & beverage

  • coffee shop
  • bar
  • vending machine


  • pets allowed

Guest services

  • luggage storage

On-site facilities

  • gift/souvenir shop
  • family room
  • elevator
  • nightclub
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Japanese
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For guests who book Japanese Style Room (Half Board):
The hotel arranges Japanese dinner, which is already included in the total cost of the booking.
The dinner will be served only between 06:00 PM to 07:00 PM on guests’ arrival day.
Please ensure to check in before that time. The hotel cannot serve the dinner after 07:00 PM, and it is non-refundable.

Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.

Children under 4 years old stay for free if using existing bedding.

Children 4 years and over are considered as adults.

The extra bed is a futon and is subject to availability.

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 0JPY
Number of Floors: 6
Number of Rooms : 31
Room Voltage: 100
Year Hotel Last Renovated: 1996
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 8.2

Raymond Y.
July 07, 2016
excellent traditional hotel
We stayed here for 2 nights. Upon arrival at the train station, the hotel is easy to find and only 5 mins walking. The hotel service is excellent and friendly. The service lady that served us for 3/2 nights breakfast and dinner in our room was excellent. The osen is a must try. I would stay here again if ever I revisit Hakone.

zhen C.
June 12, 2016
Nice location
We like the hotel, it's 3mins walk from The closeast train station, very quite and great view over the little creek from the room windows. We ordered dinner and breakfast set, which are worthy it. Good service in the room. Very Japanese style, good choice if you want a traditional Ryokan experience

Loo T.
June 09, 2016

June 08, 2016
Onsen and foods are fantastic

Ngan T.
Hong Kong
June 08, 2016
Hotel services
All their staff are very nice

May 31, 2016
Easy to access
not far from the station, easy to get there, but it's quite a bit dirt and noisy ; maybe i was there during high season

somyos A.
May 21, 2016
Not really worth the money
The staff is nice and helpful, room is clean Room is small have to taken out the futon to make it a living room during the day and leave one table and layout futon at night, there is staff to make the switch. No in room Onzen with this price, the breakfast is at 8:00 the staff will wake you to prepare the breakfast in room, dinner is at 18:30. if you want a nice view Kawagochiko is better than Hakone and cheaper too, but Hakone has more activities.

Marina T.
May 20, 2016
Nice Hotel, I will come back again!
Very good location, on the quiet part of the busiest street. We booked breakfast and dinner included plan, the meals are awesome! And the staff is so patient, good in English, she taught us how to wear the Yukata and shared the life experience in Japan. Don't forget to try the outdoor hot spring on the top floor!

May 16, 2016
Great place
Great place for the vacation. Nice people. Great Japanese cultural meal. Great view and quiet environment while near the station. I would recommand it to my friends.

Jeremy T.
May 15, 2016
Nice Ryokan
My first Ryokan experience was fantastic! The service and food were very good. It's like breakfast in bed. They also make the futon for you. We used the baths at around 8 pm and no one else was using it. It's like having our own private bath house. Would definitely come back again.