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Hakone Tenseien Hotel

682 Yumoto, Hakone-machi, Ashigara-shimogun, Hakone Yumoto, Hakone, Japan 250-0311 (Show on map)

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"Ambiance, amenities, cleanliness, staff..."

  • Alice, United States
  • July 10, 2015
  • Area: Hakone Yumoto
  • Rooms : 198

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Room Types
Twin - Non-Smoking (1 Guest Only)
Twin with Half Board - Non-Smoking (1 Guest Only)
Twin - Non Smoking (1 Guest only)
Twin - Non-Smoking
Twin - Non Smoking
Twin with Half Board - Non-Smoking
Japanese style room with Twin Bed with Half board
Japanese style room with Twin Bed


When would you like to stay at this hotel?

Features of Hakone Tenseien Hotel

car park

coffee shop


meeting facilities

pets allowed


safety deposit boxes


smoking area

Sports and Recreation


hot tub





car park

Languages Spoken



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For travelers who want to take in the sights and sounds of Hakone, Hakone Tenseien Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Hakone Yumoto Onsen, Tounosawa Onsen, Sounji Temple.

The facilities and services provided by Hakone Tenseien Hotel ensure a pleasant stay for guests. A selection of top-class facilities such as car park, meeting facilities, restaurant, coffee shop, elevator can be enjoyed at the hotel.

Hakone Tenseien Hotel is home to 198 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, telephone. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as hot tub, sauna, spa, massage, garden. Superb facilities and an excellent location make the Hakone Tenseien Hotel the perfect base from which to enjoy your stay in Hakone.
For travelers who want to take in the sights and sounds of Hakone, Hakone Tenseien Hotel is the perf ... see more
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Must use an extra bed

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From

Check-Out Until

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Room Voltage

Year Hotel Built

Recent customer comments

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from 405 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (405)
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Ian T. Couples Australia, July 17, 2015
Had a great three days!

1) Onsens
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Alice C. Couples United States of America, July 10, 2015
Couples retreat

Ambiance, amenities, cleanliness, staff
Well exceeded my expectations for the price I paid. The staff is very helpful. English was good. We did not do the half board, but the restaurant on site was good. Booking a private onsen was easy and worth the $20 per hour. We would stay here again.
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Rany D. Groups Indonesia, July 9, 2015
Nice Hotel with Great Onsen

Nice Hotel, Great Onsen, Comfortable
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Chor L. Families with young children Hong Kong, June 30, 2015

Clear, nice and good environment
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Kah Y. Groups Singapore, June 30, 2015
fantastic stay!

staff, onsen and food!
Booking was with breakfast and dinner.. spread was wide and good! Need to keep your shoes at the lockers provided when you enter and move around the hotel with the socks provided. The entire hotel looks like a home away from home. Rooms were quite small but just nice for me and my sister. Should have stayed for one more night! Will be back again! (There is a shuttle to the hotel. It's close to the station but not recommended to walk. Take bus A from the bus stop infront of the tourist centre. 100 yen per pax. Save the trouble to walk)
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H. V. Couples Netherlands, June 16, 2015
Nice experience

Onsen, location
Nice town, good location, onsen is very clean and nice experience. Some staff is not friendly and service minded. Check out 10am and checkin at 3pm are strict and not negotiable. Rooms are very small, no bed light, no bottle of water. Just not what you expect for this price!
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Sai H. Groups Malaysia, May 1, 2015
clean and comfortable.

clean and comfortable.
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Jesslyn N. Solo travelers Malaysia, May 1, 2015
great experience

hot spa, clean, location
Very good. Hotel staff were helpful and it is just about 10 miniutes walk to the train station.
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Yi C. Couples Malaysia, April 24, 2015
Friendly Helpful Manager

Nice Food, Nice Hotspring, Helpful Manager
Best thing in this hotel was the Helpful Manager. She can speaks well English and carry on our translation. She even carry our luggage and arrange our trip in Hokone. No doubt, I never see so helpful Manager even in 5stars hotel. The hotel Hotspring may be the best in Hokone, clean and relaxing. The hotel food is so nice, no worry about thinking to grap any food from outside. Just Stay in Hotel and Enjoy~~ will be back again.
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Lynda M. Solo travelers Algeria, April 4, 2015
Amazing Onsen hotel in an amazing location

- location, service, cleanliness
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< Previous page 1 - 10 of 405 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • A 12-minute walk from Hakone-Yumoto Station on the Hakone Tozan Line. Buses are also available from Yumoto Bus Terminal directly to Tenseien via the Takidori road.

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Customers like this ryokan for:
Nearest transport:
  • Tounosawa Train Station (0.6 Km / 8 min walk)
Area recommended for:
  • romance
  • sightseeing
  • spas
Customer comments:
  • "Clean and comfortable room" , "Friendly staff" , "Garden"
Top attractions in the area:
  • Hakone Yumoto Onsen (0.4 Km / 5 min walk)
  • Chisuji Waterfall (4.2 Km)
  • The Hakone Open-Air Museum (4.4 Km)
  • Hakone Kowakien Yunessun (4.7 Km)
Note: Distances are measured as a straight line.

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