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About Hakone Tenseien Hotel


Ideal for fun and relaxation, Hakone Tenseien Hotel is located in the Hakone Yumoto area of Hakone. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Hakone Yumoto Onsen, Tounosawa Onsen, Sounji Temple.

Hakone Tenseien Hotel offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy shrine, convenience store, taxi service, 24-hour front desk, luggage storage.

Step into one of 198 inviting rooms and escape the stresses of the day with a wide range of amenities such as complimentary tea, towels, slippers, television LCD/plasma screen, internet access – wireless (complimentary) which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, sauna, hot spring bath, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Hakone Tenseien Hotel.
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Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • convenience store
  • elevator
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • safety deposit boxes
  • shops
  • shrine
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • vending machine

Sports and Recreation

  • games room
  • garden
  • hot spring bath
  • hot tub
  • massage
  • sauna
  • spa


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • Japanese
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Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00PM
Check-Out Until: 10:00AM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Rooms : 198
Room Voltage: 100
Year Hotel Built: 2009
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Recent traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.7
  • Location 8.1
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.6
  • Food/Dining 7.8

8 Chew H.
May 25, 2016
Best Hotel

8.8 Wang J.
May 17, 2016
Overall great experience!
Bathroom is a little bit smelly~ But the open bath is terrific!!!

April 20, 2016
It was a nice stay
The hotel facility was good, the hot spring was very comfortable and clean.

9.2 Bertrand C.
April 14, 2016
Very peaceful, excellent departure for visits to l
Very clean and original hotel. Very polite and helpful staff. Very good food à la carte at reasonable price. 10 minute walk to town center and train station.

9.6 Paula E.
April 04, 2016

9.3 Ching O.
Hong Kong
January 30, 2016
Great hot spring!
Private hot spring pool. Public rooftop hot spring poolsss with great view. Delicious food with competitive price!

United States of America
February 04, 2016
Roomy based on price in Japan.
Roomy,quality and perfect view of outdoor hot spring

United States of America
February 04, 2016
Roomy based on price in Japan.
Roomy,quality and perfect view of outdoor hot spring

8.7 LUI C.
Hong Kong
January 13, 2016
Good place for relaxing
The staffs are so helpful and nice. Rooms are large enough for two peoples and so clean. The outside hot tubs are so great with nice views.
I have a great time with my mum and friends here. I will choose it again if I travel Hakone again.

9.3 Jasamine Y.
December 21, 2015
pre-Christmas trip
surroundings, location and service