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About Hakone Tenseien Hotel

Description

Ideal for fun and relaxation, Hakone Tenseien Hotel is located in the Hakone Yumoto area of Hakone. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Hakone Yumoto Onsen, Tounosawa Onsen, Sounji Temple.

Hakone Tenseien Hotel offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy shrine, convenience store, taxi service, 24-hour front desk, luggage storage.

Step into one of 198 inviting rooms and escape the stresses of the day with a wide range of amenities such as complimentary tea, towels, slippers, television LCD/plasma screen, internet access – wireless (complimentary) which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, sauna, hot spring bath, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Hakone Tenseien Hotel.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Taxi service
  • Car park
  • Shuttle service

Fitness & recreation

  • Sauna
  • Spa
  • Massage(s)
  • Games room

Swimming & soaking

  • Hot tub
  • Hot spring bath

Food & beverage

  • Convenience store
  • Restaurant(s)
  • Coffee shop
  • Vending machine

Pets

  • Pets allowed

Guest services

  • Shrine
  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • Chinese (Mandarin)
  • Japanese
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Policies

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00PM
Check-Out Until: 10:00AM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Rooms : 198
Room Voltage: 100
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 9.4
  • Facilities 9.5
  • Location 8.1
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for money 8.6
  • Food/Dining 7.8

Pik L. from Hong Kong
Couples
Stayed one night in July 2016
N/A
It would be competitive if the private bath is free of charge
Reviewed July 31, 2016

Alan C. from Malaysia
Couples
Stayed 2 nights in July 2016
Great Experience
The hotel staff are super helpful. Walking around in our complimentary yukatas, we felt at home. The outdoor section of the modern hot springs bath is excellent day AND night.
Reviewed July 31, 2016

Jian C. from Singapore
Families with older children
Stayed 2 nights in July 2016
Lovely hotel with great staff and facilities
The place was fantastic. Onsen was superb and we were given yukatas to change into. Food was great.
Reviewed July 29, 2016

Thomas K. from United States
Couples
Stayed one night in July 2016
Excellent
Very relaxing and friendly staff.
Reviewed July 27, 2016

Michael V. from United Kingdom
Couples
Stayed one night in June 2016
Fantastic.
Gorgeous setting,wonderful experience,would go back.
Reviewed June 17, 2016

Maddi S. from Australia
Couples
Stayed one night in May 2016
1 night in Hakone
We are glad we chose to stay at Hakone Tenseien Hotel. The Hotel is a bit of a walk from the train station but easy to find. The Hotel had everything we needed. We had a fantastic meal at the Hotel restaurant, the waiters were very friendly. We also booked out a private onsen for one hour which was great and very easy to organise with staff. We had a very relaxing and enjoyable stay.
Reviewed May 28, 2016

Chew H. from Malaysia
Business travelers
Stayed one night in May 2016
Best
Best Hotel
Reviewed May 25, 2016

Wang J. from China
Solo travelers
Stayed 2 nights in May 2016
Overall great experience!
Bathroom is a little bit smelly~ But the open bath is terrific!!!
Reviewed May 17, 2016

HSIAO-WEN C. from Taiwan
Groups
Stayed one night in April 2016
It was a nice stay
The hotel facility was good, the hot spring was very comfortable and clean.
Reviewed April 20, 2016

Bertrand C. from Belgium
Couples
Stayed one night in April 2016
Very peaceful, excellent departure for visits to lake Ashi
Very clean and original hotel. Very polite and helpful staff. Very good food à la carte at reasonable price. 10 minute walk to town center and train station.
Reviewed April 14, 2016



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