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Customers like this hotel for:
    Nearest transport:
  • Tounosawa Station (0.6 Km / 8 min walk)
    Area recommended for:
  • sightseeing
  • spas
  • romance
    Customer comments:
  • "Clean and comfortable room", "Friendly staff", "Garden"
    Top nearby attractions:
  • Hakone Yumoto Onsen (0.4 Km / 5 min walk)
  • Chisuji Waterfall (4.2 Km)
  • The Hakone Open-Air Museum (4.4 Km)
  • Hakone Kowakien Yunessun (4.7 Km)

Note: Distances are measured as a straight line.

Hakone Tenseien Hotel

682 Yumoto, Hakone-machi, Ashigara-shimogun, Hakone Yumoto, Hakone, Japan 250-0311 (Show on map)

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Features of Hakone Tenseien Hotel

Hotel Facilities

  • coffee shop
  • elevator
  • meeting facilities
  • pets allowed
  • restaurant
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • garden
  • hot tub
  • massage
  • sauna
  • spa


  • car park

Languages Spoken

  • Japanese

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Ryokan Description
Nestled in the heart of Hakone Yumoto, Hakone Tenseien Hotel is an ideal spot from which to discover...see more Nestled in the heart of Hakone Yumoto, Hakone Tenseien Hotel is an ideal spot from which to discover Hakone. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Hakone Yumoto Onsen, Tounosawa Onsen, Sounji Temple.

Offering hotel guests superior services and a broad range of amenities, Hakone Tenseien Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel provides car park, meeting facilities, restaurant, coffee shop, elevator to ensure our guests the greatest comfort.

The ambiance of Hakone Tenseien Hotel is reflected in every guestroom. internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, telephone are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including hot tub, sauna, spa, massage, garden. Hakone Tenseien Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Hakone.
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Recent customer comments

Filter by Traveler Type
All reviews (416)

Business travelers (11)

Couples (185)

Solo travelers (114)

Families with young children (26)

Families with older children (34)

Groups (46)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (416)
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Dunxiang F. Solo travelers
Singapore, November 01, 2015
Excellent onsen

Onsen, service, clean
Stay was awesome! The onsen is fantastic. It would be great swop the female n male onsen on alt days to have different view. Room is clean and spacious. Only complain is wifi. Reasonable for surfing but unable to FaceTime or play any games.
Jackie S. Couples
United States of America, November 04, 2015
Cigarette smell.

The onsen, the view, the staff.
Loved the hotel except there was cigarette smoke in the hallways outside the rooms. We had to switch rooms once due to smoke smell inside our non-smoking room. Otherwise it was great.
SZE L. Couples
Malaysia, October 28, 2015
Need to Kaizen

Nice Pillow, Fresh Cool Air, Near to Hakone-Yumoto,
Good hotel and can be better. Suggestions for Kaizen (improvements): 1) Room is clean and comfortable. The pillow has a special design that it can be adjusted to high / low and hard / soft... I love their pillows! There is limited place to hang clothes and towels, hope this can be improved. Various hair care and skin care products are provided incl. facial cleanser foam and milk, great! 2) I went to the hotel onsen for girls (6th floor) but couldn't see Mt Fuji. I'm guessing maybe only hotel onsen for boys (7th floor) has the Mt Fuji view. It would be great if girls too can get the Mt Fuji view. 3) We consulted the reception at check-in counter how to get to Gotemba premium outlet and quite disappointed they didn't really know. We'd like to suggest hotel to prepare some helpful guidelines what public transports, time & cost for visiting tourists spots eg. Gotemba premium outlet, Moto-Hakone - cruise to Souzan - Gora - Hakone Yumoto. The transport costs are much cheaper if we buy the Hakone Free Pass, which we only find out from the brochures we took at the Hakone-Yumoto station after study it in detail. 4) Their buffet breakfast and dinner are delicious and quite a good variety. It will be better if they can change some of the dishes so that we don't eat the same thing everyday (for those who stay for more than a day). On our 2nd night, we were surprised that they prepared special addition food for us. We'd appreciate if we are informed because we almost missed it thinking we are going to have same food same cooking for dinner again. On our 2nd morning, we were not given any special additional food, just eat the same buffet with the 1st day. All in all, a nice comfortable stay! With some improvements, this hotel will be superb!!
Steven N. Solo travelers
Australia, October 23, 2015
Beautiful scenery

The location, the beautiful scenery, value for money
It was great! The staff were very helpful and accommodating to our requests. Everything is very well labelled. And for people using an onsen for the first time, there are plenty of instructions in English for you to understand the process. Would highly recommend the panoramic view! You can see the moon on a clear night and it's magnificent
Kah F. Couples
Malaysia, October 26, 2015
Wonderful Onsen Experience

Traditional Clean Deco, Beautiful Onzen, Good Location
Interesting experience to wear the yukata and go to onsen. Food was great and the hotel is fantastic
Morgan L. Solo travelers
Canada, October 12, 2015
Great stay!

the outdoor bath facing the mountain, kimonos, super clean
i really enjoyed it here. The spa is fantastic! As an overnight guest I had unrestricted access which is great to avoid the public crowd. Highly recommend and would definitely stay again
Zoey C. Couples
Hong Kong, July 26, 2015
Nice hotel

1. Nice staff 2. Clean room 3. Food okay
First time to visit Hakone, nice hotel!
Ian T. Couples
Australia, July 26, 2015
Had a great three days!

1) Onsens
Alice C. Couples
United States of America, July 11, 2015
Couples retreat

Ambiance, amenities, cleanliness, staff
Well exceeded my expectations for the price I paid. The staff is very helpful. English was good. We did not do the half board, but the restaurant on site was good. Booking a private onsen was easy and worth the $20 per hour. We would stay here again.
RANY D. Groups
Indonesia, July 13, 2015
Nice Hotel with Great Onsen

Nice Hotel, Great Onsen, Comfortable

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