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About Hakone Tenseien Hotel


Ideal for fun and relaxation, Hakone Tenseien Hotel is located in the Hakone Yumoto area of Hakone. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Hakone Yumoto Onsen, Tounosawa Onsen, Sounji Temple.

Hakone Tenseien Hotel offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy shrine, convenience store, taxi service, 24-hour front desk, luggage storage.

Step into one of 198 inviting rooms and escape the stresses of the day with a wide range of amenities such as complimentary tea, towels, slippers, television LCD/plasma screen, internet access – wireless (complimentary) which can be found in some rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, sauna, hot spring bath, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Hakone Tenseien Hotel.
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  • Free Wi-Fi in all rooms


  • Taxi service
  • Car park
  • Shuttle service

Fitness & recreation

  • Sauna
  • Spa
  • Massage(s)
  • Games room

Swimming & soaking

  • Hot tub
  • Hot spring bath

Food & beverage

  • Convenience store
  • Restaurant(s)
  • Coffee shop
  • Vending machine


  • Pets allowed

Guest services

  • Shrine
  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • Chinese (Mandarin)
  • Japanese
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Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00PM
Check-Out Until: 10:00AM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Rooms : 198
Room Voltage: 100
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 9.4
  • Facilities 9.5
  • Location 8.1
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for money 8.6
  • Food/Dining 7.8
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Pik L.
Hong Kong
July 31, 2016
It would be competitive if the private bath is free of charge

Alan C.
July 31, 2016
Great Experience
The hotel staff are super helpful. Walking around in our complimentary yukatas, we felt at home. The outdoor section of the modern hot springs bath is excellent day AND night.

Jian C.
July 29, 2016
Lovely hotel with great staff and facilities
The place was fantastic. Onsen was superb and we were given yukatas to change into. Food was great.

Thomas K.
United States
July 27, 2016
Very relaxing and friendly staff.

Michael V.
United Kingdom
June 17, 2016
Gorgeous setting,wonderful experience,would go back.

Maddi S.
May 28, 2016
1 night in Hakone
We are glad we chose to stay at Hakone Tenseien Hotel. The Hotel is a bit of a walk from the train station but easy to find. The Hotel had everything we needed. We had a fantastic meal at the Hotel restaurant, the waiters were very friendly. We also booked out a private onsen for one hour which was great and very easy to organise with staff. We had a very relaxing and enjoyable stay.

Chew H.
May 25, 2016
Best Hotel

Wang J.
May 17, 2016
Overall great experience!
Bathroom is a little bit smelly~ But the open bath is terrific!!!

April 20, 2016
It was a nice stay
The hotel facility was good, the hot spring was very comfortable and clean.

Bertrand C.
April 14, 2016
Very peaceful, excellent departure for visits to lake Ashi
Very clean and original hotel. Very polite and helpful staff. Very good food à la carte at reasonable price. 10 minute walk to town center and train station.


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