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Hakone Tenseien Hotel

682 Yumoto, Hakone-machi, Ashigara-shimogun, Hakone Yumoto, Hakone, Japan 250-0311 (Show on map)

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Hakone Tenseien Hotel Hakone - Rest Place Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Sauna Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa Hakone Tenseien Hotel Hakone - Spa
Area: Hakone Yumoto Number of Rooms: 198

Recent customer reviews

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Fantastic

8.5

based on
385 reviews

Value for Money
8.5
Location
8.0
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
8.7
Food/Dining
7.7
All reviews (385)
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Sai H. Groups Malaysia, May 1, 2015
clean and comfortable.

clean and comfortable.
8.3
Jesslyn N. Solo travelers Malaysia, May 1, 2015
great experience

hot spa, clean, location
9.3
Very good. Hotel staff were helpful and it is just about 10 miniutes walk to the train station.
Lynda M. Solo travelers Algeria, April 4, 2015
Amazing Onsen hotel in an amazing location

- location, service, cleanliness
8.3
Rinyarat T. Families with older children Thailand, April 3, 2015
Hotel is perfect but food need to improve

Cleanliness
8.7
Love the hotel cleanliness but hate the food
Cherie L. Solo travelers Singapore, March 5, 2015
An ok hotel but not the best

has 2 waterfalls, clean, near shopping
7
Not pleasant - the yukata is changed daily only if the guest stays for more than 2 nights. I feel it should be changed daily regardless of length of stay
Eng W. Families with older children Singapore, February 26, 2015
Great Onsen

Nice onsen with a view of the mountain, there is variety in the buffet, nice waterfalls in the hotel premises, lighting of the hotel at night is very pretty.
8.7
Hakone Tenseien is a great hotel, however the location of the hotel is located at a distance from Hakone Yumoto station. Large luggages will not be easy to drag to the hotel. Shuttle bus does not cater to travellers with large luggage. Other than the location, Hakone Tenseien is a great place to visit.
Chan Y. Families with older children United Kingdom, February 19, 2015
Excellent hotel, staff and services! Nice stay!

Food, staff, rooms
9.7
I stayed in the hotel for 3 days 2 nights. The hotel location is ok, not too far from city (about 10 min walk). It is very new, nice, clean! Staff speak good English, very helpful and friendly. The rooms are very clean and new. Very comfortable stay and good value of money! Food is also great! I would strongly recommend this hotel to people!
Mei P. Solo travelers Hong Kong, January 22, 2015
good hotel

good bed room , good condition
7.7
i don't think that hot spring is nature mineral water . i felt that is used hot water for replacement the hot spring
Charles M. Groups Canada, November 22, 2014
Great hotel

Food, onsen, cleanliness
9.7
Clean, modern and a really nice onsen. Around a 10 minute walk from Hakone Yumoto. The buffet food was good, and the selection amazing. Highly recommended.
Tat W. Families with young children Australia, November 6, 2014
Very good quality hotel

The best 3 things were the friendliness of staff, cleaniness of the hotel, and the quality of food in the buffet restaurant.
9.7
It was very enjoyable. We booked a private one hour hot spring for 2160 yen, and it was really comfortable, especially with a toddler. The variety of food for the buffet was fantastic, and the quality of it was great. It is about 15 mins walk from Hakone Yumoto, good walk if you don't have luggages. But if you do have luggage, you can catch the route A minibus across the road from Hakone Yumoto station.

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Customer Reviews - Hakone Tenseien Hotel, Hakone

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