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Hakuba Panorama Hotel

Hokujo Happo 3322-1 Hakuba-mura, Hakuba, Nagano, Japan 399-9301 (Show on map)

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"Great location and very friendly and helpful staff that get..."

  • Marcus, Australia
  • January 13, 2015
  • Area: Hakuba
  • Rooms : 15
  • Free Wi-Fi

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Room Types
Family Room with Breakfast
Japanese Western Suite with Breakfast
Western Room With Breakfast
Family Room
Japanese Western Suite
Western Room


When would you like to stay at this hotel?

Features of Hakuba Panorama Hotel


business center

car park

coffee shop


facilities for disabled guests

laundry service


safety deposit boxes

smoking area

vending machine

Sports and Recreation


hot tub




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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If what you're looking for is a conveniently located hotel in Nagano, look no further than Hakuba Panorama Hotel. The hotel lies 1. Km from the city center and provides accessibility to important town facilities. Also within easy reach are Hakubahappo Onsen, Happoone Shizen Kenkyu Road, Hakuba Happoone Ski Resort.

At Hakuba Panorama Hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, business center.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, heating. The hotel's recreational facilities, which include hot tub, spa, massage, garden are designed for escape and relaxation. Hakuba Panorama Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Nagano.
If what you're looking for is a conveniently located hotel in Nagano, look no further than Hakuba Pa ... see more
Please note that all guests are required to inform the hotel of their estimated arrival time. This can be done by noting in the Special Request box upon booking.
Please make sure that you have left your estimated arrival time in the suggested box.

Please note that free pick up service is available from Hakuba-station or Happo busterminal. Please call the hotel from the place. Hotel's phone number is on customer's reservation voucher.

Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
3:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Rooms

Parking Fee (per day)

Reception Open Until
9:00 PM

Room Voltage

Year Hotel Built

Recent customer comments

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from 16 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (16)
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Marcus R. Solo travelers Australia, January 13, 2015
Good experience

Great location and very friendly and helpful staff that get asked the same question by people daily.. My friend broke his arm during the stay and the staff went above and beyond..
Breakfast was very good and so was the service of the staff The location is great about 300 meters to the lift .. And 100 meters from the shops
Jeanine S. Families with young children Canada, March 4, 2014
Very nice staff and delightful onsen

Staff, attentiveness, onsen
We stayed for four nights during the February ski season. The staff really go out of their way to help us, especially with two little kids. On our first day of skiing, they drove us to the ski rental shop and then to the ski school at Hakuba for kids. We also rented a car to drive and see the snow monkeys (we highly recommend it). The staff gave us a local rental agency who came to the hotel to drop off and pick up the car. The onsen was small and basic, but very nicely maintained. On one evening, we requested to reserve one of them (there is one for men and one for women) for a family spa. We really appreciate onsens, so this was a nice treat. The rooms are big and basic. Not too much to rave about, but they served us well and had a wonderful view of the mountains. For restaurants, the front desk will make reservations and drive you to the restaurant. Just tell them the kind of food you want. You are on your own to get back though. Great place, I would go again.
Kharn V. Couples Australia, February 12, 2014
Excellent place for a snowboarding holiday

Breakfast, staff and panoramic view
We enjoyed our stay at the Panorama Hotel as there were friendly staff, a wide variety of breakfast choices, panoramic views of the ski fields and large rooms for Japan. I had an injury while over there and the staff were extremely helpful. The hotel shuttle bus takes you pretty much where ever you want locally and they sometimes have special day trips to lesser know snow fields which is great for exploring. Was so impressed I have already booked for next year.
Patrick S. Families with older children United States of America, February 15, 2013
Comfortable with very good and friendly service

Great place to stay for skiing, close to lifts
enjoyed the stay, and all features of this hotel, which is greatly located in Hakuba; beautiful view of the mountains; really a panorama!
Hotel Feature Tip: do not hesitate to ask. they will try to help you in any way possible.
Gordon O. Couples Australia, January 19, 2013
Super staff

Fantastic view and service with a smile.
We stayed in the Panorama Hotel for a week's skiing trip. The staff couldn't have been friendlier or more helpful. We were picked up at the station, taken to hire skis and driven to the ski areas/Happo Info in the morning and restaurants in the evening. Advice was given freely by email before we arrived and about Tokyo as we left. The room was very comfortable with a large bed and plenty of room. Breakfast was included and a great start for a day's skiing. The onsen was also very relaxing at the end of the afternoon. Walking to Happo village and convenience stores was easy too. A great stay!
Jeff B. Couples Australia, January 19, 2013
Comfortable hotel, excellent service

Large rooms, helpful staff
very enjoyable stay. hotel was central and very comfortable. nothing was too much trouble for the staff.
Travel tip: Email Kevin with any queries before you go as he was very helpful.
Paul B. Couples Australia, January 15, 2013
Excellent friendly service

The owner and staff
This hotel is clean and comfortable with large rooms with great views. The location is fine. Its outstanding feature is its owner/manager Kevin who is from NZ but speaks fluent Japanese. He is extremeley helpful and really made our stay and enjoyable one.
Paul R. Groups United Kingdom, January 13, 2013
Great stay in a great location with great staff

Close to the slopes, private onsen, good western breakfast, english speaking staff
We had a great stay at the Panorama. Kevin who owns the place is really helpful, with some great info on the area and where to ski. All the staff spoke English and again were really helpful. When you have so many mountains to choose from for your days ski, it's great to get some advice. If you really want some up to date info though, there is no beating the facebook pages for each resort. This hotel is well located too, being close to the Info centre where all the buses leave from - to other resorts and other parts of the country. It's close to the town and restaurants and close enough to the slopes. Dont worry about it not being ski in ski out, you will end up on buses to other resorts anyway, so it will only matter if you are only skiing at Happo-one. Great stay, would recommend and will go back
Suresh B. Families with older children India, December 25, 2012
Greeat Location

Spacious rooms and Good Customer care
Hakuba Panorama Hotel is very conveniently located near the Hapoo Bus terminal and the Hotel offers comfortable and spacious rooms with Breakfast. Also the Hotel is located near the Skiing stations with great view of the Mountains.
Martine M. Couples Australia, February 27, 2012
Lovely hotel with great view and friendly staff

Great location, great staff and good size rooms
We liked the view, the location and the friendly staff always ready to help you. No TV in English in the rooms which is a shame as evenings are very quiet at HappoOne and a good movie would have been welcome.
< Previous page 1 - 10 of 16 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Happo Bus Terminal: By Walking Approx 5min. (0.45km)
    Happo One Ski Resort: By Walking Approx 10min. (1km)

From Hakuba Station to Hakuba Panorama Hotel
By Car Approx 3min. (2km)

From Shinjuku(Tokyo) to Hakuba Station. Total travel time: Approx 260 min. Total fare: Approx 8,100 Yen. / JR Shinjuku Station - (JR Cho-line Express Super Azusa 146min) - Matsumoto Station - (JR Oito line 56 min) – Shinano-Omachi Station – (JR Oito line 37 mins) – Hakuba Station.

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What customers say:
Nearest transport:
  • Hakuba Station (1.7 Km / 21 min walk)
Area recommended for:
  • skiing
  • sports
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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