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Haneda Excel Hotel Tokyu

3-4-2, Haneda Airport, Ohta-ku, Haneda Airport, Tokyo, Japan 144-0041 (Show on map)

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Area: Haneda Airport Number of Rooms: 387

Recent customer reviews

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Excellent

8.3

based on
463 reviews

334 reviews in English

Value for Money
7.3
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.2
All reviews (463)
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Kim E. Families with older children United States of America, December 22, 2015
Great location for an airport overnight

room comfort, attached shops and restaurants, staff
8.3
we had a one night stay before going on by train and the location and comfort of this hotel is perfect. The attached shops and restaurants gave us options for the evening.
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Tee M. Families with young children Singapore, November 23, 2015
Good location

Near airport for domestic transfer, clean and with a view
8.3
Great rest for the next trip
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Betty O. Families with older children Malaysia, November 22, 2015
Superb location for airport hotel

Location, the staff and the room.
8.7
We had a nice stay in this hotel. We flew in to Narita Terminal 2 and took the limousine bus to Haneda Domestic Terminal 2 and stayed here to connect to our mid morning flight to Kushiro via ANA the following day. Prior to our stay, we have communicated with the hotel staff to enquire if our parcel could be sent to the hotel and collected by us upon checking in. The staff emailed us very promptly with an affirmative reply and provided information on how to reach the hotel with a detailed map. Overall, we had a nice stay here. We did not dine in the hotel restaurant hence the score 1 for food/dining.
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Rano K. Business travelers Indonesia, November 10, 2015
Nice and Friendly Staff

friendly staff; location and Nice room
10
It was a nice hotel; just beside T2 domestic check in counter. Strongly recommended hotel for those taking morning flight to other city in Japan using ANA. Lastly, very friendly staff
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Harrison K. Couples Australia, October 22, 2015
Location

Easy. Location comfortable
3.3
Excellent. Shuttle bus between terminals is terrific. Staff are fabulous. Rooms are comfortable and quiet Train Station underneath. Would recommend
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Harrison K. Couples Australia, October 21, 2015
Fabulous lovation

Connected to terminal 2. Choice of airport food or restaurant in hotel front desk guys were great
3.3
Had 2 nights there. Was comfortable. Easy access to all terminals with an airport free shuttle bus. Quiet rooms. Great showers reception guys were terrific with queries etc
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Andy N. Business travelers United States of America, October 2, 2015
Great Location and comfort

Location, Convenience and Hospitality
9.7
Great relaxing night
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Lau K. Solo travelers Hong Kong, September 28, 2015
Wylogic

1. Location at Heneda Airport. 2. Room Storage Area for Baggages is so big enough for me to place more 5 Baggages. 3. Staffs performance are so supportive to deal with my complicated situations
9
I am very appreicate their services and to be selected such hotel again once travelling in Tokyo
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Steve H. Couples Australia, September 28, 2015
Hanneda

l
8.3
Excellent nice and quite, staff were lovely
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Andrew B. Families with young children United Kingdom, September 25, 2015
Perfect hideaway

Location, spa and breakfast
9.7
We stayed here with our 2 year old toddler and were really impressed with the rooms and thermal spa. Super relaxing setting with views of forests and mountains from most rooms. The food and service were excellent, and although there were signs around the hotel implying that children need to behave and should be quiet etc, staff (and guests) were very friendly plus helpful. There are steep hills around the hotel so take the cable car from the train station. The cable car service to the lake wasn't running when we were there due to crater activity but there are regular bus replacement services.
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