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Hanoi A1 Hotel

No 1, Cau Go street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 24
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Recent customer reviews

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Fantastic

8.1

based on
223 reviews

Value for Money
8.1
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (223)
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Asmah A. Couples Singapore, December 25, 2014
Great location, modern design, clean and cheap!

Great location, modern design, clean room and bathroom, value for money, street view room
9.7
The hotel is on a main street that connects to the famous roundabout with the fountain in front of Hoan Kiem Lake. It's also close to all the main attractions and we practically walked everywhere. The outside of the hotel looks like any other 3star hotel in the old quarter but we were pleasantly surprised by the deluxe room with a balcony that we stayed in. It really impressed us! It was clean, modern looking and had a nice view of the bustling city life down below. The staff was also really friendly and helpful, so much as letting us have breakfast in our room when my traveling partner was sick. It wasn't my first time in Hanoi so this was the 4th hotel I've stayed at in the old quarter, and I have to say that it's probably the best one. I'll definitely stay here again if I'm in Hanoi.
Rigil K. Couples Philippines, December 11, 2014
Stay here if you're in Hanoi.

Fantastic location. Excellent service by the staff. Best Value in Hanoi.
8.7
This is a late review of our stay last December. First of, location is spot on. You can walk to/from most if not all places you need to go around Hanoi. If location is your thing, Hanoi A1 got it. Second is Service. We cannot rave enough of the great job the hotel staff have done to make our stay the best feeling as possible. Thanks to Mr. James for responding promptly to all our queries, for accommodating our needs and being helpful and assuring during our stay. Also big thanks to Trixie for her cheerful presence at the lobby and for accommodating our queries as well as giving us her remaining pieces of 1 dongs as a souvenir. Will definitely keep it. Also to (we weren't able to get his name) the guy who knows arabic and collects foreign currencies and Diap (?) the bellboy for making our last moments at the hotel very nice and comfortable. And to the rest of the staff as well. A-class hospitality. BTW, thank you for the flower petals at the tub during our stay after the Halong Bay trip. Really appreciated it. We can't fairly rate their food/dining, though it is included in our booking, we weren't able to have any meals at the hotel as we preferred to go out and see what Hanoi have for us. Room is spacious enough. Lift is too small but it's Hanoi so you can't complain about that. A small negative for improvement would be that the sheet used on our bed smells ashes of cigarettes from previous guests. Also, if you are booking your Halong Bay tour with the hotel, just make sure to clarify all things and set your expectations with what's been agreed upon. Thanks to Mr James for understanding and handling well our situation. Nevertheless, this hotel is what I will recommend to anyone and will definitely stay here again whenever we come back to Hanoi. If it's within your budget range, go for it. You won't be disappointed ad you'll definitely go back.
Kok E. Business travelers Malaysia, November 29, 2014
Friendly staff with helpful actitute

Nice location to Hoam Kiam Lake
7.7
Lai D. Business travelers United States of America, November 17, 2014
Location and Service

Services, Location, Value for money
8.7
Staff service is excellent, from Lobby Desk, Retaurant and all staff ; went out of their way to help us repack luggage ; use their car service which was very reasonable from/to Noi Bai Airport . Hotel a little bit older but clean and comfortable. I will stay here again , no doubt .
Kady S. Groups United Kingdom, November 12, 2014
Great hotel!

Location was excellent, staff were lovely and very helpful.
8.3
We really enjoyed our time at this hotel. The location is really central. Only a 30 second walk to the puppet show. Staff were fantastic.
Glen W. Couples United Kingdom, October 29, 2014
Great location & great hotel

Hotel reception, location and cost.
9
Fantastic hotel and in a superb location. The staff are very friendly!
Georginia N. Groups Philippines, October 5, 2014
Hanoi Experience

friendly and accommodating staff, good location, reasonable price
9
very satisfied
Leonie C. Families with young children Australia, August 10, 2014
Great location, awesome staff, good shopping

Location, staff, cleanliness
9.7
The whole of Hanoi could be lit up from the warm genuine welcome and smiles from all staff. Across the 2 days/nights they couldn't have been more kind, thoughtful or helpful. The rooms at the rear were better for traffic noise. We were sad to leave these awesome people. The breakfast was fresh but not many western options. We would definitely stay here again. We booked their private car to the airport. Cheaper than a taxi and a better driver. Thankyou to everyone.
Willis T. Couples Malaysia, August 6, 2014
What Hanoi A1 is like

Rooms, staff and great buffet bfast
6.3
stay was good...plesant ..the pictures are not the true representation of the actual place..never the less I feel happy at the stay. Location is superb..very near the lake...food is every where... Yes I would stay again st this hotel.....
Richard J. Solo travelers New Zealand, May 17, 2014
Great location and very helpful and friendly staff

It's location, it's friendly staff, recently built five year old building.
10
My stay was very good at this Hanoi A1 Hotel always assisted by the helpful and friendly staff.

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Hanoi A1 Hotel Hanoi - Family suite roomHanoi A1 Hotel Hanoi - BathroomHanoi A1 Hotel Hanoi - Superior roomHanoi A1 Hotel Hanoi - Superior twin roomHanoi A1 Hotel Hanoi - RestaurantHanoi A1 Hotel Hanoi - BarHanoi A1 Hotel Hanoi - BalconyHanoi A1 Hotel Hanoi - CorridorHanoi A1 Hotel Hanoi - ReceptionHanoi A1 Hotel Hanoi - BreakfastHanoi A1 Hotel Hanoi - BathroomHanoi A1 Hotel Hanoi - BathroomHanoi A1 Hotel Hanoi - BalconyHanoi A1 Hotel Hanoi - FacilitiesHanoi A1 Hotel Hanoi - ReceptionHanoi A1 Hotel Hanoi - SurroundingsHanoi A1 Hotel Hanoi - Reception


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