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Recent customer comments

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Very good

based on 273 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 5.8
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 7.1
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A L.
South Korea
December 26, 2015
Great location & friendly staffs
Great location, friendly staffs, clean room
Staffs at the hotel are very friendly and well mannered. Its location is great as it's at the city center. The room was quite small than expected. The breakfast was alright for the value that we paid, but it's the same menu every day. Probably they can improve the breakfast variety. Overall,we were quite satisfied.

Melvin Y.
December 18, 2015
Clean, Comfort and Escalator
Superb awesome, best location, best bed, best bathroom friendly staffs

seng O.
December 12, 2015
Will book this hotel again
staff service, location, budget price !
My family really enjoyed staying in this hotel. The counter manager gave us some useful advices and when he knew we had to leave for the airport at 6am. he asked the staff to prepare simple lunch boxes for us. I will book this hotel when I visit Hanoi again.

Trong L.
November 27, 2015
It was nice performance, nice staff. I'll be back.
Location, condition, friendly

sarawut P.
October 14, 2015
Old hotel inside old quarter
Good location, Friendly staffs
I booked deluxe room with city view but i think it was not the type of the room that we booked. i feel like standard room with terrible view, It's call roof view not city view. The hotel look old but great location. The menu for breakfast is poor also. However, staffs are friendly and nice. especially the bell boy at night shift (we forgot to ask his name) He always smile and willing to help us.

shalyn Y.
September 30, 2015
very value for money
good location, price and staff
very friendly staff, good location, a lot of food around the hotel. but it slightly noisy as it is in the heart of city.

shalyn Y.
September 30, 2015
very good location
location , price and staff
very friendly staff, good location, a lot of food around the hotel. but it slightly noisy as it is in the heart of city.

Kozue O.
September 27, 2015
professional staffs
hospitality quick response clean room
the stufffs are so trained and I really appreciate their hospitality. They could handle and arrange everything I requested with smiling all the time. The location is also convenient and can walk around the beautiful lake, can feel the local atmosphere as well. I bet I'll choose this hotel when I go to Hanoi again.

Ondrej M.
Czech Republic
September 19, 2015
personal. room. service
Best hotel what we try in old quarter

Teck A.
August 28, 2015
Nice cosy place
The staff, location, breakfast
Great experience