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Hanoi Alibaba Hotel

39 Hang Be Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Above average
based on 18 reviews
  • Area: Old Quarter
  • Rooms : 12

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Room Types
Triple Room with Balcony
Triple Room with Balcony


When would you like to stay at this hotel?

Features of Hanoi Alibaba Hotel

24-hour room service

airport transfer

bicycle rental


currency exchange

express check-in/check-out

family room

laundry service

luggage storage


safety deposit boxes

shuttle service



Wi-Fi in public areas

Languages Spoken




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When visiting Hanoi, you'll feel right at home at Hanoi Alibaba Hotel, which offers quality accommodation and great service. With its location just 1.5 km from the city center and 31.2 km from the airport, this 1-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. 24-hour room service, express check-in/check-out, luggage storage, Wi-Fi in public areas, airport transfer are just a few of the facilities that set Hanoi Alibaba Hotel apart from other hotels in the city.

The hotel features 12 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Hanoi, make Hanoi Alibaba Hotel your home away from home.
When visiting Hanoi, you'll feel right at home at Hanoi Alibaba Hotel, which offers quality accommod ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
350000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.5 km

Distance to Airport
31.2 km

Number of Floors

Number of Rooms

Reception Open Until
12:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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Above average


from 18 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (18)
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Phan H. Solo travelers Vietnam, April 28, 2015
not recommended

Bad hotel, i will not recommend for traveller
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Minhye O. Solo travelers South Korea, April 22, 2015
Dont stay here

Worst experience ever.They charged me too much for Ha long bay tour.. I paid about $35 without bamboo but there are people who paid only $25 including bamboo boat. The worker lied to me that theres no bamboo boat there even.
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Hallie J. Solo travelers United States of America, February 24, 2015
Great staff and beautiful balcony, but dirty

balcony, staff, location
we left due to uncleanliness and ad not working and plethora of accommodation choices in the area but staff was great and got us to best part of Hanoi
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Thomas K. Solo travelers United States of America, February 6, 2015
drafty and cold

The double door to the balcony had a separation between the two doors that the wind blew through. The jalousie window did not close, allowing more draft to blow through. The bed did not have a mattress - just a box spring and you can feel the top of every spring through the thin fabric upholstery.
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Jintana S. Couples Thailand, January 25, 2015
Nightmare hotel

Disgusting, Noisy, Uncomfortable
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Simon B. Solo travelers United Kingdom, May 17, 2014
Standard hotel in Hanoi

Location, price, staff.
Didn't quite live up to previous reviews, large room but in need of decoration, walls and ceiling looked dirty because of faded paint. Friendly family run the hotel which are very helpful.
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Alex C. Solo travelers Australia, May 4, 2014
Helpful staff, poor accommodation

Helpful staff, close to Hoan Kiem Lake, situated in Hanoi's Old Quarter.
This hotel smelled, along with the pollution of Hanoi. Wifi was bad, the room had a shared AC with another room, so it did not work at all. There is a whole in between the rooms at the top. So vomiting alot, the guy in the next room would have heard me all night. The TV did not work either. The manager said he would get me a remote but never did. I took one from another open room and the batteries were dead anyway. The location is 3 minutes walk to Hoan Kiem Lake which is a great walk around at night but the only other thing this hotel had going for it was that I had to check out early due to being terribly sick.
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Nhan N. Solo travelers Vietnam, April 22, 2014
Good service, good location.

Service, friendly, cheap price.
I stayed 3 days at Hanoi Family Inn. The hotel's staff is very friendly and they helped me for rent motor, map and supporting when i requested. Mr. Tho ( the name of one staff of hotel) is good, effusive. Owner's wifi signal is not good when you're on high floor but you can reach another access point wifi( they will give you pass). The room is clean, bed is comfortable enough. You will visit the Old Quarter easily from hotel on foot.
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Hing W. Solo travelers Hong Kong, April 19, 2014
not that good

close to city
the price is so cheap. building is old. close to famous restaurant and city center.
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Nataliya V. Couples Ukraine, April 17, 2014
Exactly what you'd expect for this price

It's cheap, it's very basic, what else?
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< Previous page 1 - 10 of 18 reviews Next page >

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What customers say:
Nearest transport:
  • Le Duan Railway Station (1.4 Km / 17 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (3.5 Km)
  • Noi Bai International Airport (21.1 Km)
Top attractions in the area:
  • 87 Ma May (0.1 Km / 2 min walk)
  • Green Tangerine (0.1 Km / 2 min walk)
  • Thang Long Water Puppet Theatre (0.2 Km / 3 min walk)
  • Tamarind Café (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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