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Hanoi Boutique Hotel - Ngo Gach

07 Ngo Gach Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 46
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
329 reviews

Value for Money
7.9
Location
8.4
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (329)
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Wee C. Couples Singapore, September 30, 2014
Good location but rooms need improvement

Location and good service
7.7
We stayed at the balcony suite of this hotel. However there isn't really any balcony as it is totally blocked by a wall in the balcony. The aircon was also not cold even though we set it to 18 degrees. We needed a fan to get through the 3 days we stayed there. There is also a lack of privacy in the shower as the blinds in the toilet is almost see through and the rooftop of the next building is just a few metres apart. The only thing good is the customer service which is relatively good and prompt. The room is also quite big and clean. Other than this, I would have to say that this is not worth the money paid for this room category.
Linh A. Business travelers Vietnam, September 19, 2014
Noisy hotel.
5.3
First impression is the hotel's staff quoted me for bike renting with. Noisy place with tricky staff and useless stuff.
Dao T. Couples Switzerland, September 5, 2014
very good

staff, location, clean
8.3
we feel like at home. staffs are friendly helpfull
David J. Couples Australia, September 3, 2014
2 days in Hanoi

Location,price and staff
7.7
Very pleasant
Masami A. Solo travelers Japan, August 12, 2014
Breakfast

breakfast, walking distance to everywhere
8.3
they have differernt breakfast menu every day which doesnt make you feel bored eating at hotel. i really enjoyed the breakfast, mostly vietnamese style (asian style). vietnamese pudding was just nice, not too sweet nor plain. i love it!! walking distance to pretty much everywhere can save you from spending on transport. i enjoyed staying there.
Karen M. Couples Canada, August 9, 2014
Boutique atmostphere with afforable price

Location, affordability, great little restaurant
10
The hotel, with its boutique atmosphere, was hidden away in the old section of Hanoi. You walk out into the old world charm of Hanoi together with it's food carts, scooters, merchants. Centrally located,clean and comfortable. The front desk staff spoke english well and were very helpful and courteous. Hidden gem of a house restaurant. Their breakfast buffets were 5 star and their menu for lunch and dinner was affordable and great taste!! would definitely return.
Young S. Solo travelers South Korea, July 14, 2014
generally good. but little bit far from central.

clean, quiet and kind
7.3
so so. not luxurious but clean and pretty place.
Phoebe B. Couples United Kingdom, June 15, 2014
Very comfortable hotel in old quarter. Great spa!

Comfortable room, location and spa.
7.3
Very relaxing stay in this well thought out hotel. Great location, close to the lake and right in the old quarter. Spa was very good value as well. Breakfast was not fantastic, but not bad either!
Antonietta B. Couples Philippines, May 23, 2014
great location and friendly staff

The hotel was in the middle of the Old Quarter where local shops were within wolking distance. The hotel staff were very helpful and friendly. A nice restaurant and a cafe were very clse to the hotel.
8
I enjoyed my stay at the hotel and will stay there again when I go back to Hanoi.
Kim G. Couples Australia, April 29, 2014
Comfortable, friendly staff, good area

Staff, room size , good breakfast
9.3
Enjoyed our stay and would recommend this hotel to family and friends. Staff could not do enough for you and manager took the time to make sure your stay was pleasant. If you needed anything staff were able to help you and if not sure would find out. A good hotel in the middle of the old quarter with access to anything you wanted to do

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Customer Reviews - Hanoi Boutique Hotel - Ngo Gach, Hanoi

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